PERSONA MANAGEMENT SYSTEM FOR COMMUNICATIONS

• US 20150347391A1
• Filed: 08/13/2015
• Published: 12/03/2015
• Est. Priority Date: 06/11/2008
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Chen, Li, Li, Yongcheng, Sampathkumar, Govindaraj, Urquhart, Ryan
• Granted Patent: US 9,864,742 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/3344 using natural language analysis
• CPC Class Codes: G06F 40/253 Grammatical analysis; Style critique
• CPC Class Codes: G06F 40/263 Language identification
• CPC Class Codes: G06F 40/279 Recognition of textual entities
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A system to apply persona styles to written communications. The system includes a communication analyzer and a modification engine. The communication analyzer receives an element of original content of a written communication. The communication analyzer also receives a selection of a persona style. The selected persona style defines a communication style. The modification engine presents a substitute element to a user in response to a determination that the element of the original content of the written communication is incompatible with the selected persona style. The substitute element is compatible with the selected persona style.

Claims

1. A computer program product comprising a computer useable storage device to store a computer readable program that, when executed on a processor within a computer, causes the computer to perform operations to apply persona styles to written communications, the operations comprising:

receive an element of original content of a written communication;

receive a selection of a persona style, wherein the selected persona style defines a communication style; and

present a substitute element to a user, wherein the substitute element is compatible with the selected persona style, in response to a determination that the element of the original content of the written communication is incompatible with the selected persona style.

2. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to modify the original content of the written communication to replace the element of the original content with the substitute element in response to a selection of the substitute element by the author.

3. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to perform linguistic analysis on the original content of the written communication to identify a plurality of elements of the original content of the written communication.

4. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to derive a context for the written communication from system properties and application configuration variables.

5. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to perform syntax analysis on the written communication with the substitute element to determine compliance with a plurality of syntax rules.

6. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to store a sentence template, wherein the sentence template comprises a fill-in-the-blank sentence for completion by a user.

7. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform an operation to store a set of rules, wherein the set of rules defines a modification process to modify the original content of the written communication to replace the element of the original content with the substitute element that is compatible with the selected persona style.

8. The computer program product of claim 1, wherein the selected persona style comprises a neutral persona style, wherein the computer readable program, when executed on the computer, causes the computer to modify the original content of the written communication according to a neutral persona style in response to a selection of an author to remain anonymous.

9. A system comprising:

a communication analyzer to receive an element of original content of a written communication and a selection of a persona style, wherein the selected persona style defines a communication style; and

a modification engine coupled to the communication analyzer to present a substitute element to a user, wherein the substitute element is compatible with the selected persona style, in response to a determination that the element of the original content of the written communication is incompatible with the selected persona style.

10. The system of claim 9, wherein the modification engine is further configured to modify the original content of the written communication to replace the element of the original content with the substitute element in response to a selection of the substitute element by the author.

11. The system of claim 9, further comprising:

a persona repository to store a plurality of persona styles, wherein each persona style defines a unique communication style; and

a persona selector coupled to the persona repository, wherein the persona selector is configured to select the persona style from the plurality of persona styles.

12. The system of claim 11, further comprising a user interface coupled to the persona repository, the user interface to allow a user to store the plurality of persona styles in the persona repository.

13. The system of claim 12, further comprising a template builder coupled to the persona repository, the template builder to store a sentence template in the persona repository, wherein the sentence template comprises a fill-in-the-blank sentence for completion by a user.

14. The system of claim 12, further comprising a rule builder coupled to the persona repository, the rule builder to store a set of rules in the persona repository, wherein the set of rules defines a modification process to modify the original content of the written communication to replace the element of the original content with the substitute element that is compatible with the selected persona style.

15. The system of claim 11, wherein the modification engine is further configured to modify the original content of the written communication according to a neutral persona style in response to a selection of an author to remain anonymous.

16. A method for applying persona styles to written communications, the method comprising:

receiving an element of original content of a written communication;

receiving a selection of a persona style, wherein the selected persona style defines a communication style; and

presenting a substitute element to a user, wherein the substitute element is compatible with the selected persona style, in response to a determination that the element of the original content of the written communication is incompatible with the selected persona style.

17. The method of claim 16, further comprising modifying the original content of the written communication to replace the element of the original content with the substitute element in response to a selection of the substitute element by the author.

18. The method of claim 16, further comprising:

storing a plurality of persona styles in a persona repository, wherein each persona style defines a unique communication style; and

selecting the persona style from the plurality of persona styles.

19. The method of claim 16, further comprising storing a set of rules in the persona repository, wherein the set of rules defines a modification process to modify the original content of the written communication to replace the element of the original content with the substitute element that is compatible with the selected persona style.

20. The method of claim 16, further comprising modifying the original content of the written communication according to a neutral persona style in response to a selection of an author to remain anonymous.