VEHICLE RENTAL ADMINISTRATION SYSTEM, VEHICLE RENTAL ADMINISTRATION PROGRAM, VEHICLE RENTAL CUSTOMER TERMINAL, AND VEHICLE RENTAL CUSTOMER TERMINAL PROGRAM
First Claim
1. A vehicle rental management system that can communicate with multiple mobile terminals respectively carried by multiple customers and/or multiple vehicle-mounted terminals respectively provided on multiple vehicles and manages a vehicle rental business of renting the vehicles to the customers, the vehicle rental management system comprising:
- a control system that manages reservation and implementation of rental and return of the vehicles; and
a database accessed by the control system,wherein the database includes usage condition data showing information about at which future time each of multiple parking sites prepared as rental sites and return sites for the vehicles can be used for vehicle return, and the control system specifies a reserved return site and a reserved return time relating to the new return reservation request by ascertaining which parking site among the multiple parking sites at which future time can be used, in response to a new return reservation request received from a first terminal among the mobile terminals and/or the vehicle-mounted terminals with reference to the usage condition data, and sets a return reservation determining the specified reserved return site and reserved return time.
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Accused Products
Abstract
A database includes usage condition data showing information about at which future time each of multiple parking sites prepared as rental sites and return sites for vehicles can be used for vehicle return. A control system specifies a reserved return site and a reserved return time relating to the new return reservation and sets a return reservation determining the specified reserved return site and reserved return time by ascertaining which parking site among multiple parking sites at which future time can be used, in response to a new return reservation request received from a first terminal among mobile terminals and/or vehicle-mounted terminals with reference to the usage condition data.
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Citations
19 Claims
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1. A vehicle rental management system that can communicate with multiple mobile terminals respectively carried by multiple customers and/or multiple vehicle-mounted terminals respectively provided on multiple vehicles and manages a vehicle rental business of renting the vehicles to the customers, the vehicle rental management system comprising:
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a control system that manages reservation and implementation of rental and return of the vehicles; and a database accessed by the control system, wherein the database includes usage condition data showing information about at which future time each of multiple parking sites prepared as rental sites and return sites for the vehicles can be used for vehicle return, and the control system specifies a reserved return site and a reserved return time relating to the new return reservation request by ascertaining which parking site among the multiple parking sites at which future time can be used, in response to a new return reservation request received from a first terminal among the mobile terminals and/or the vehicle-mounted terminals with reference to the usage condition data, and sets a return reservation determining the specified reserved return site and reserved return time. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A vehicle rental management system that can communicate with multiple mobile terminals respectively carried by multiple customers, multiple vehicle-mounted terminals respectively provided on multiple vehicles, and/or site terminals respectively provided on multiple parking sites prepared as rental sites and return sites for the vehicles, and manages a vehicle rental business of renting the vehicles to the customers, the vehicle rental management system comprising:
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a control system that manages rental and return of the vehicles; and a database accessed by the control system, wherein the database includes usage condition data showing information about which vehicle is rented to which customer at which time and parking site data showing respective positions of the multiple parking sites and information about the site terminals, and the control system receives a notice of actual return from a second terminal among the mobile terminals, the vehicle-mounted terminals, and/or the site terminals, confirms a fact of implementation of the notified actual return based on the notice of actual return and the parking site data, specifies an actual return customer implementing the notified actual return based on the notice of actual return and the usage condition data, and specifies an actual return time at which the notified actual return is implemented based on the notice of actual return. - View Dependent Claims (8, 9)
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10. A vehicle rental management system that can communicate with multiple vehicle terminals respectively provided on multiple vehicles and manages a vehicle rental business of renting the vehicles to customers, the vehicle rental management system comprising:
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a control system that manages reservation and implementation of rental and return of the vehicles; and a database accessed by the control system, wherein the database includes parking site data showing information about multiple parking sites prepared as rental sites and return sites for the vehicles, and the control system ascertains a reserved return site and a reserved return time relating to a return reservation based on a parking site set as a destination and an estimated arrival time at the parking site determined based on a current position measured by the vehicle-mounted terminal, and sets a next rental reservation for the vehicle based on the return reservation.
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11. A non-transitory computer-readable medium containing a vehicle rental management program for operating a computer as a vehicle rental management system that can communicate with multiple mobile terminals respectively carried by multiple customers and/or multiple vehicle-mounted terminals respectively provided on multiple vehicles and manages a vehicle rental business of renting the vehicles to the customers, the vehicle rental management program comprising the instructions for:
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maintaining, in a database, usage condition data showing information indicating which future time can be used for vehicle return in each of multiple parking sites prepared as rental sites and return sites for the vehicles, specifying a reserved return site and a reserved return time relating to the new return reservation request by ascertaining which parking site among the multiple parking sites at which future time can be used, in response to a new return reservation request received from a first terminal among the mobile terminals and/or the vehicle-mounted terminals with reference to the usage condition data, and setting a return reservation determining the specified reserved return site and reserved return time.
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12. A non-transitory computer-readable medium containing a vehicle rental management program for operating a computer as a vehicle rental management system that can communicate with multiple mobile terminals respectively carried by multiple customers, multiple vehicle-mounted terminals respectively provided on multiple vehicles, and/or site terminals respectively provided on multiple parking sites prepared as rental sites and return sites for the vehicles, and manages a vehicle rental business of renting the vehicles to the customers, the vehicle rental management program comprising the instructions for:
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maintaining, in a database, usage condition data showing information indicating which vehicle is rented to which customer at which time and parking site data showing information indicating respective positions of the multiple parking sites or information about the site terminals, receiving a notice of actual return from a second terminal among the mobile terminals, the vehicle-mounted terminals, and/or the site terminals, confirming a fact of implementation of the notified actual return based on the notice of actual return and the parking site data, specifying an actual return customer implementing the notified actual return based on the notice of actual return and the usage condition data, and specifying an actual return time when the notified actual return is implemented based on the notice of actual return.
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13. A non-transitory computer-readable medium containing a vehicle rental management program for operating a computer as a vehicle rental management system that can communicate with multiple vehicle terminals respectively provided on multiple vehicles and manages a vehicle rental business of renting the vehicles to customers, the vehicle rental management program comprising the instructions for:
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maintaining, in a database, parking site data showing information about multiple parking sites prepared as rental sites and return sites for the vehicles, ascertaining a reserved return site and a reserved return time relating to a return reservation based on a parking site set as a destination and an estimated arrival time at the parking site determined based on a current position measured by the vehicle-mounted terminal, and setting a next rental reservation for the vehicle based on the return reservation.
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14. A vehicle rental customer terminal that can communicate a vehicle rental management server that manages a vehicle rental business of renting a vehicle to a customer, and is used by the customer, the vehicle rental customer terminal comprising:
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a communication interface that transmits/receives a signal to/from the vehicle rental management server; and a control unit that communicates with the vehicle rental management server using the communication interface, wherein when the customer makes a return reservation for a vehicle being rented, the control unit transmits customer identification information of the customer or vehicle identification information of the vehicle and a desired return time or a desired return area input by the customer to the vehicle rental management server, receives parking sites or future times that can be used for return of the vehicle relating to the return reservation from the vehicle rental management server, suggests the received parking sites or future times to the customer so as to recommend the customer to select, and notifies the vehicle rental management server of the selected parking site or future time. - View Dependent Claims (15, 16, 17, 18)
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19. A non-transitory computer-readable medium containing a vehicle rental customer terminal program for operating an information processing terminal comprising a communication interface configured to transmit/receive a signal as a vehicle rental customer terminal that can communicate with a vehicle rental management server that manages a vehicle rental business of renting a vehicle to a customer and is used by the customer, the vehicle rental customer terminal program comprising the instructions for:
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at the time when the customer makes a return reservation for a vehicle being rented, transmitting customer identification information of the customer and/or vehicle identification information of the vehicle and a desired return time or a desired return area input by the customer to the vehicle rental management server using the communication interface, receiving a parking site or future time that can be used for vehicle return of the return reservation from the vehicle rental management server using the communication interface, suggesting the received parking site or future time to the customer so as to recommend the customer to select, and notifying the vehicle rental management server of the selected parking site or future time using the communication interface.
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Specification