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CROSS STORE CUSTOMER RECOGNITION

  • US 20150356668A1
  • Filed: 09/17/2014
  • Published: 12/10/2015
  • Est. Priority Date: 09/16/2014
  • Status: Abandoned Application
First Claim
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1. A computerized method for recognizing customers, the method comprising:

  • at a first on-premises computing system including one or more on-premises servers physically located at or in a first premises;

    identifying a wireless device identifier of a wireless device of a customer;

    serving a customer registration interface from the first on-premises computing system to the wireless device;

    receiving customer profile information input by the customer via the customer registration interface and the wireless device;

    transmitting a customer profile for the customer to a remote computing system including a remote database via a wide area network (WAN) for storage at the remote database, the customer profile including the customer profile information input by the customer and the wireless device identifier;

    at a second on-premises computing system including one or more on-premises servers physically located at or in a second premises;

    detecting the wireless device of the customer physically present at or in the second premises;

    determining whether the wireless device is associated with a pre-registered customer profile stored at a second on-premises database of the second on-premises computing system;

    upon determining that the wireless device is not associated with a pre-registered customer profile at the second on-premises database, determining whether the wireless device is associated with a pre-registered customer profile stored at the remote database;

    upon determining that the wireless device is associated with a pre-registered customer profile stored at the remote database, downloading the pre-registered customer profile from the remote database to the second on-premises computing system; and

    serving from the second on-premises computing system to the wireless device at or in the second premises, a customer-specific interface for the second premises which is modified particularly for the customer based on information in the pre-registered customer profile.

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