SERVICE DATA RECORD SYSTEM AND POS SYSTEM WITH THE SAME

• US 20150379493A9
• Filed: 01/08/2015
• Published: 12/31/2015
• Est. Priority Date: 01/03/2014
• Status: Abandoned Application

• Current Assignee: Flytech Technology Co., Ltd.
• Original Assignee: Flytech Technology Co., Ltd.
• Inventors: LAM, TAI-SENG, LEE, HSIAO-HUI, TSAI, SHUEI-JIN
• Application Number:
  US14/592,561
• Publication Number:
  US 20150213424A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G07F 9/026 for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
• CPC Class Codes: G07G 1/0018 Constructional details, e.g. of drawer, printing means, input means
• CPC Class Codes: G07G 1/12 electronically operated digital data processing aspects G06Q20/00

Abstract

A service data record system and a POS system with the service data record system are provided. The service data record system is used to display a data of an electronic device. The electronic device includes at least one electronic unit and a power unit. The service data record system includes a power device, a terminal display, a remote monitoring interface and a micro processing unit. By the micro processing unit, the electronic data set of the electronic unit may be displayed on the terminal display or transmitted to a remote monitoring device. Moreover, the pre-designate event of the electronic device may be displayed on the terminal display. According to the pre-designate event, it is convenient for a service engineer to conduct breakdown maintenance of the electronic device.

Claims

1. A service data record system for use with an electronic device, the electronic device comprising at least one electronic unit and a power unit for supplying electricity to the electronic device, the service data record system comprising:

a power device;

a terminal display;

a remote monitoring interface; and

a micro processing unit electrically connected with the electronic device, the terminal display, the remote monitoring interface and the power device, and receiving the electricity from at least one of the power unit and the power device, wherein by the micro processing unit, at least a partial data of an electronic data set of the at least one electronic unit is displayed on the terminal display, and/or the at least partial data of the electronic data set is externally transmitted to a remote monitoring device, and/or a control command from the remote monitoring device is inputted into the service data record system.

2. The service data record system according to claim 1, wherein the terminal display comprises at least one selected from a group consisting of a liquid crystal module (LCM), a vacuum fluorescent display (VFD) and a light emitting device (LED) display device;

and/or the power device comprises at least one selected from a group consisting of a mains power supply, a dry battery, a storage-battery, a lithium battery, a solar battery and a bio battery; and

/or the electronic device is a point of sale (POS) device; and

/or each of the at least partial data of the electronic data set is a pre-designated event data.

3. The service data record system according to claim 1, wherein the at least one electronic unit comprises at least one selected from a group consisting of a central processing unit, a mother board, a function board, a daughter board, a memory, a display, a hard disk, a CD-ROM, an adapter, a scanner, a thermal print device, a USB device, a power supply, a touch sensor, a magnetic stripe reader, a fingerprint recognition device, an information button (iButton), a radio frequency identification device, a card reader and an input device;

and/or the at least partial data of the electronic data set contains at least one selected from a group consisting of a use frequency of the at least one electronic unit, a usage time period of the at least one electronic unit, a manufacture data of the at least one electronic unit, a firmware data of the at least one electronic unit, an unusual data of the at least one electronic unit, a repair data of the at least one electronic unit, a power-on data of the electronic device, a power-off data of the electronic device and a sleep data of the electronic device.

4. The service data record system according to claim 1,

wherein when the electronic device is in a normal working state, the power unit supplies the electricity to the service data record system, wherein when the electronic device is abnormal, the power device supplies the electricity to the service data record system;

and/or

wherein the electronic device further comprises a display unit, wherein when the electronic device is in the normal working state, the at least partial data of the electronic data set is displayed on the display unit, wherein when the electronic device is abnormal, the at least partial data of the electronic data set is displayed on the terminal display.

5. The service data record system according to claim 1, wherein the electronic device further comprises a control unit, which is electrically connected with the at least one electronic unit and receives the electronic data set from the at least one electronic unit,

wherein the service data record system further comprises a storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the control unit sifts out the at least partial data from the electronic data set and transmits the at least partial data to the micro processing unit, wherein the micro processing unit receives the at least partial data of the electronic data set and transmits an entire of the at least partial data to the storage unit and/or the terminal display and/or the remote monitoring interface;

or

wherein the electronic device further comprises a storage unit electrically connected with the control unit, and the electronic data set from the control unit is received by and stored in the storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the micro processing unit receives and sifts out the electronic data set from the control unit, so that the at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface, and/or the micro processing unit sifts out the electronic data set from the storage unit, so that the at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface;

or

wherein the electronic device further comprises a storage unit electrically connected with the control unit, wherein the control unit sifts out the at least partial data from the electronic data set and allows the at least partial data to be transmitted to and stored in the storage unit, and/or the control unit transmits the at least partial data of the electronic data set to the micro processing unit, wherein the micro processing unit receives the at least partial data from the control unit, so that the entire of the at least partial data is transmitted to the terminal display and/or the remote monitoring interface, and/or the micro processing unit retrieves the at least partial data from the storage unit, so that the entire of the at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface.

6. The service data record system according to claim 5, wherein the control unit is an embedded controller;

and/or the storage unit is an electrically erasable programmable read-only memory (EEPROM).

7. The service data record system according to claim 5, wherein the micro processing unit allows a power device data of the power device to be transmitted to and stored in the storage unit;

and/or the terminal display is connected with the micro processing unit, and the micro processing unit allows a terminal display data of the terminal display to be transmitted to and stored in the storage unit.

8. The service data record system according to claim 1, wherein the remote monitoring interface comprises at least one I/O connection part and/or a network connection part.

9. The service data record system according to claim 8, wherein the at least one I/O connection part comprises at least one selected from a group consisting of a USB port, a COM port, an inter-integrated circuit (I²C) port, a 3G port, a 4G port, a Bluetooth port and a WiFi port;

and/or the electronic device further has a network connection unit, wherein when the electronic device is in a normal working state, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection unit, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection unit, wherein when the electronic device is abnormal, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection part, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection part.

10. A POS system with a service data record system, the POS system comprising:

a display unit, wherein a merchandise information is displayed on the display unit;

a host and peripheral device comprising at least one electronic unit and a power unit, wherein the power unit supplies electricity to the host and peripheral device; and

the service data record system comprising a power device, a terminal display, a remote monitoring interface and a micro processing unit, wherein the micro processing unit is electrically connected with the power device, the terminal display, the remote monitoring interface and the host and peripheral device, and receives the electricity from at least one of the power unit and the power device, wherein by the micro processing unit, at least a partial data of an electronic data set of the at least one electronic unit is displayed on the terminal display, and/or the at least partial data of the electronic data set is externally transmitted to a remote monitoring device, and/or a control command from the remote monitoring device is inputted into the service data record system.

11. The POS system according to claim 10, wherein the terminal display comprises at least one selected from a group consisting of a liquid crystal module (LCM), a vacuum fluorescent display (VFD) and a light emitting device (LED) display device;

and/or the power device comprises at least one selected from a group consisting of a mains power supply, a dry battery, a storage-battery, a lithium battery, a solar battery and a bio battery; and

/or each of the at least partial data of the electronic data set is a pre-designated event data.

12. The POS system according to claim 10, wherein the at least one electronic unit comprises at least one selected from a group consisting of a central processing unit, a mother board, a function board, a daughter board, a memory, a display, a hard disk, a CD-ROM, an adapter, a scanner, a thermal print device, a USB device, a power supply, a touch sensor, a magnetic stripe reader, a fingerprint recognition device, an information button (iButton), a radio frequency identification device, a card reader and an input device;

and/or the at least partial data of the electronic data set contains at least one selected from a group consisting of a use frequency of the at least one electronic unit, a usage time period of the at least one electronic unit, a manufacture data of the at least one electronic unit, a firmware data of the at least one electronic unit, an unusual data of the at least one electronic unit, a repair data of the at least one electronic unit, a power-on data of the host and peripheral device, a power-off data of the host and peripheral device and a sleep data of the host and peripheral device.

13. The POS system according to claim 10, wherein

wherein when the host and peripheral device is in a normal working state, the power unit supplies the electricity to the service data record system, wherein when the host and peripheral device is abnormal, the power device supplies the electricity to the service data record system;

and/or

wherein when the host and peripheral device is in the normal working state, the at least partial data of the electronic data set is displayed on the display unit, wherein when the host and peripheral device is abnormal, the at least partial data of the electronic data set is displayed on the terminal display.

14. The POS system according to claim 10, wherein the host and peripheral device further comprises a control unit, which is electrically connected with the at least one electronic unit and the display unit and receives the electronic data set from at least one of the electronic unit and the display unit,

wherein the service data record system further comprises a storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the control unit sifts out the at least partial data from the electronic data set and transmits the at least partial data to the micro processing unit, wherein the micro processing unit receives the at least partial data of the electronic data set and transmits an entire of the at least partial data to the storage unit and/or the terminal display and/or the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, and the electronic data set from the control unit is received by and stored in the storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the micro processing unit receives and sifts out the electronic data set from the control unit, so that the at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface, and/or the micro processing unit sifts out the electronic data set from the storage unit, so that the at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, wherein the control unit sifts out the at least partial data from the electronic data set and allows the at least partial data to be transmitted to and stored in the storage unit, and/or the control unit transmits the at least partial data of the electronic data set to the micro processing unit, wherein the micro processing unit receives the at least partial data from the control unit, so that the entire of the at least partial data is transmitted to the terminal display and/or the remote monitoring interface, and/or the micro processing unit retrieves the at least partial data from the storage unit, so that the entire of at least partial data of the electronic data set is transmitted to the terminal display and/or the remote monitoring interface.

15. The POS system according to claim 14, wherein the control unit is an embedded controller;

and/or the storage unit is an electrically erasable programmable read-only memory (EEPROM).

16. The POS system according to claim 14, wherein the micro processing unit allows a power device data of the power device to be transmitted to and stored in the storage unit;

and/or the terminal display is connected with the micro processing unit, and the micro processing unit allows a terminal display data of the terminal display to be transmitted to and stored in the storage unit.

17. The POS system according to claim 10, wherein the remote monitoring interface comprises at least one I/O connection part and/or a network connection part.

18. The POS system according to claim 17, wherein the at least one I/O connection part comprises at least one selected from a group consisting of a USB port, a COM port, an inter-integrated circuit (I²C) port, a 3G port, a 4G port, a Bluetooth port and a WiFi port;

and/or the host and peripheral device further has a network connection unit, wherein when the host and peripheral device is in a normal working state, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection unit, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection unit, wherein when the host and peripheral device is abnormal, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection part, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection part.