CALL AND RESPONSE PROCESSING ENGINE AND CLEARINGHOUSE ARCHITECTURE, SYSTEM AND METHOD
First Claim
1. A computer-based method to identify and solve problems that exist in a real-world system, the method comprising the steps of:
- i. Call and response messaging systemii. receiving as input a description of the real-world system in one or more of structured data inputs, natural language according to a predetermined syntax;
iii. extract system problem and formulate a search call;
iv. each said search call identifying a problem pattern that exists in the real-world system;
v. access and search data;
vi. formulate response;
vii. generate signaling output(s) of formulated response;
viii. refine the method to enhanced state for future iterationsix. one or more computers with server functions for holding and presenting the described information.
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Abstract
A computer-based method to identify and solve problems that exist in a real-world system by cross-functional, cross-industry logic methods and technology-enabled infrastructure to facilitate inventive business problem solving through integrated system and method to (1) formulate search questions and send a call request, (2) receive the call and execute the search question, (3) receive the search question results and packages them into a response message, (4) sends response message corresponding to the call request.
The underlying data can be structured or unstructured in nature. For unstructured data, more particularly, the present invention allows users to state questions or problems in plain language (English or other), audio, images, video, sensor data, or other information format. The present invention then analyzes the information and performs semantic information extraction to translate the human-stated questions (or problem queries) into Resource Description Framework (RDF) data model ontological subject-predicate-object expressions (triples, in RDF terminology). The question (or problem) statement defined in RDF format, is based on the Ontology-based Search Engine compatible parameters, which allows specific answers (or solutions) to be identified. Extracted questions/problems and answers/solutions are integrated back into the data model.
36 Citations
20 Claims
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1. A computer-based method to identify and solve problems that exist in a real-world system, the method comprising the steps of:
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i. Call and response messaging system ii. receiving as input a description of the real-world system in one or more of structured data inputs, natural language according to a predetermined syntax; iii. extract system problem and formulate a search call; iv. each said search call identifying a problem pattern that exists in the real-world system; v. access and search data; vi. formulate response; vii. generate signaling output(s) of formulated response; viii. refine the method to enhanced state for future iterations ix. one or more computers with server functions for holding and presenting the described information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-based method to identify and solve problems that exist in a real-world system, the method comprising the steps of:
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i. Call and response messaging system; ii. Comprised of steps for clearinghouse processing; iii. receiving as input a description of the real-world system in one or more of structured data inputs, natural language according to a predetermined syntax; iv. extract system problem and formulate a search call; v. each said search call identifying a problem pattern that exists in the real-world system; vi. access and search data; vii. formulate response; viii. generate signaling output(s) of formulated response; ix. refine the method to enhanced state for future iterations x. one or more computers with server functions for holding and presenting the described information. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification