System and Method for Predicting Meeting Subjects, Logistics, and Resources

• US 20160005005A1
• Filed: 09/17/2015
• Published: 01/07/2016
• Est. Priority Date: 03/19/2010
• Status: Abandoned Application

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Dhara, Krishna Kishore, Krishnaswamy, Venkatesh, Shim, Eunsoo, Wu, Xiaotao
• Application Number:
  US14/856,667
• Publication Number:
  US 20160005005A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 47/70 Admission control; Resource allocation
• CPC Class Codes: H04L 47/83 based on usage prediction
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04M 3/565 relating to time schedule aspects

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Claims

1. A method comprising:

identifying a series of previous communication events having a common characteristic and being associated with a resource;

receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event;

determining, via a processor, whether the data matches the common characteristic to yield a determination; and

based on the determination, associating the invitation with the resource.

2. The method of claim 1, wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting.

3. The method of claim 1, wherein the resource is a document used in the series of previous communication events.

4. The method of claim 1, wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource.

5. The method of claim 1, wherein the data is a partial amount of information that is required to create the invitation

6. The method of claim 1, wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource.

7. The method of claim 1, further comprising:

predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of communication events to yield a predicted subject matter; and

associating the invitation with the predicted subject matter.

8. The method of claim 1, further comprising:

predicting logistics the future communication event based on commonly shared logistics of the series of communication events to yield predicted logistics; and

associating the invitation with the predicted logistics.

9. A system comprising:

a processor; and

a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

identifying a series of previous communication events having a common characteristic and being associated with a resource;

receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event;

determining whether the data matches the common characteristic to yield a determination; and

based on the determination, associating the invitation with the resource.

10. The system of claim 9, wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting.

11. The system of claim 9, wherein the resource is a document used in the series of previous communication events.

12. The system of claim 9, wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource.

13. The system of claim 9, wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource.

14. The system of claim 9, the computer-readable medium storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of communication events to yield a predicted subject matter; and

associating the invitation with the predicted subject matter.

15. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

identifying a series of previous communication events having a common characteristic and being associated with a resource;

receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event;

determining whether the data matches the common characteristic to yield a determination; and

based on the determination, associating the invitation with the resource.

16. The computer-readable storage device of claim 15, wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting.

17. The computer-readable storage device of claim 15, wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource.

18. The computer-readable storage device of claim 15, wherein the data is a partial amount of information that is required to create the invitation

19. The computer-readable storage device of claim 15, wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource.

20. The computer-readable storage device of claim 15, storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

predicting logistics the future communication event based on commonly shared logistics of the series of communication events to yield predicted logistics; and

associating the invitation with the predicted logistics.