DEVICES AND METHODS OF PROVIDING RESPONSE MESSAGE IN THE DEVICES

• US 20160006867A1
• Filed: 09/16/2015
• Published: 01/07/2016
• Est. Priority Date: 04/23/2014
• Status: Active Grant

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: CZARNECKI, Piotr, KEDZIA, Agata, WNOROWSKI, Mariusz, KANG, Seung-soo
• Granted Patent: US 9,553,981 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call automatic reactions in messaging within packet-switching networks H04L51/02
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

A device includes a communication unit configured to receive a call request from a calling user; and a control unit configured to control the communication unit to provide a response message including information about a current situation based on information about an application currently being executed to the calling user in response to a rejection regarding the call request.

Claims

1. A device comprising:

a communication unit configured to receive a call request from a calling user; and

a control unit configured to, in response to a rejection regarding the call request, control the communication unit to provide a response message to the calling user, which includes a current situation based on application information about an application currently being executed.

2. The device of claim 1, wherein the response message further comprises time information obtained from the application currently being executed and a time when a user will be available to respond to the call request based on a time when the call request is received.

3. The device of claim 1, wherein the application currently being executed is an application being executed on the device when the call request is received.

4. The device of claim 1, wherein the application currently being executed is an application being executed on an external device at a time when the call request is received, and

the communication unit is configured to obtain application information about the application from the external device.

5. The device of claim 1, wherein the control unit is further configured to control the communication unit to provide a message to the calling user in response to the current situation changing.

6. The device of claim 1, wherein the control unit is further configured to control the communication unit to provide the response message to the calling user via at least one communication medium from among a plurality of communication media.

7. The device of claim 1, wherein the control unit is further configured to control the communication unit to communicate with a wearable device.

8. A device comprising:

a communication unit configured to receive a call request from a calling user;

a memory configured to store time information received via an application installed in the device; and

a control unit configured to, in response to a rejection regarding the call request and a time when the call request is received corresponding to the stored time information, control the communication unit to provide a response message to the calling user, which includes a current situation based on application information about the application currently being executed.

9. The device of claim 8, wherein the response message further comprises a time when a user will be available to respond to the call request, based on the stored time information and the time when the call request is received.

10. The device of claim 8, wherein the application information comprises at least one of schedule information and ticket reservation details, which are input via the application and the stored time information.

11. The device of claim 8, wherein the control unit is further configured to control the communication unit to provide a message in response to the current situation changing.

12. The device of claim 8, wherein the control unit is further configured to control the communication unit to provide the response message to the calling user via at least one communication medium from among a plurality of communication media.

13. A method of providing a response message, the method comprising:

receiving a call request from a calling user;

obtaining application information about an application currently being executed at a time when the call request is received; and

in response to a rejection regarding the call request, providing a response message to the calling user including a current situation based on the application information.

14. The method of claim 13, wherein the obtaining the application information further comprises obtaining property information and time information about the application, and

the providing the response message further comprises including the current situation based on the property information and a time when a user will be available to respond to the call request based on the time information and the time when the call request is received.

15. The method of claim 13, wherein the application currently being executed is an application being executed on a device at the time when the call request is received.

16. The method of claim 13, wherein the application currently being executed is an application being executed on an external device at the time when the call request is received,

further comprising receiving the application information about the application from the external device.

17. The method of claim 13, further comprising providing a message to the calling user in response to the current situation changing.

22. A non-transitory computer-readable recording medium having recorded thereon program instructions executable by a processor for performing the method of claim 13.

18. A method of providing a response message, the method comprising:

obtaining time information from an application installed in a device;

receiving a call request from a calling user; and

in response to a rejection regarding the call request and a time when the call request is received corresponding to the obtained time information, providing a response message to the calling user, which includes a current situation based on application information about the application currently being executed to the calling user.

19. The method of claim 18, wherein the response message further comprises a time when a user will be available to respond to the call request based on the obtained time information and the time when the call request is received.

20. The method of claim 18, wherein the application information comprises schedule information and ticket reservation details from the application and the time information.

21. The method of claim 18, further comprising providing a message in response to the current situation changing.

23. A non-transitory computer-readable recording medium having recorded thereon program instructions executable by a processor for performing the method of claim 18.