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Customer Identification

  • US 20160012410A1
  • Filed: 07/10/2014
  • Published: 01/14/2016
  • Est. Priority Date: 07/10/2014
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • receiving, by a location determination and user identification system having at least one processor, data associated with a signal detected by a personal computing device, the signal being emitted from a location beacon at a banking center of a financial institution;

    determining, by the location determination and user identification system, a location of the personal computing device based on the received data associated with the signal emitted from the location beacon, wherein the location of the personal computing device is within a predefined proximity of a location of the location beacon;

    extracting, by the location determination and user identification system, a unique identifier associated with the personal computing device;

    determining, by the location determination and user identification system and based on the extracted unique identifier associated with the personal computing device, an identity of a customer user associated with the personal computing device;

    determining, by the location determination and user identification system, an identity of a first associate user associated with the identified customer user;

    determining, by the location determination and user identification system, a location within the banking center of the first associate user;

    generating, by the location determination and user identification system, a first notification identifying the location within the banking center of the first associate user; and

    transmitting the generated first notification to the personal computing device of the customer user.

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