SYSTEM AND METHOD FOR ACCESSING TELEPHONY SERVICES VIA AN APPLICATION PLUG-IN

• US 20160021255A1
• Filed: 07/17/2014
• Published: 01/21/2016
• Est. Priority Date: 07/17/2014
• Status: Abandoned Application

• Current Assignee: Vonage Business Inc (Telefonaktiebolaget LM Ericsson)
• Original Assignee: Vonage Network LLC (Telefonaktiebolaget LM Ericsson)
• Inventors: Weldon, Kim Andrew
• Application Number:
  US14/333,666
• Publication Number:
  US 20160021255A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04M 3/42178 by downloading data to substation equipment
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision
• CPC Class Codes: H04M 7/003 Click to dial services
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

Systems and methods for accessing telephony services via an application plug-in are provided herein. In some embodiments, a method for accessing telephony services via an application plug-in may include sending a first request to a telephony service provider system to authenticate a first user on a first device to access telephony service account features within an application using the application plug-in, receiving, via a user interface of the application plug-in, telephony service account configuration information, and sending, via the application plug-in, the telephony service account configuration information received to the telephony service provider system to update telephony service account configuration settings of the first user.

Claims

1. A computer-implemented method for accessing telephony services via an application plug-in, comprising:

sending a first request to a telephony service provider system to authenticate a first user on a first device to access telephony service account features within an application using the application plug-in;

receiving, via a user interface of the application plug-in, telephony service account configuration information; and

sending, via the application plug-in, the telephony service account configuration information received to the telephony service provider system to update telephony service account configuration settings of the first user.

2. The computer-implemented method of claim 1, wherein the telephony service account configuration information received includes at least one of a dynamic caller ID code, a selection of an telephone extension to associate with incoming calls, one or more blocked Web sites, or a caller ID to associate with outgoing calls.

3. The computer-implemented method of claim 1, further comprising:

receiving an indication the first user was successfully authenticated; and

enabling telephony service features in the application responsive to receiving the indication.

4. The computer-implemented method of claim 3, wherein the telephony service features enabled include click-to-call features and telephony user account management features.

5. The computer-implemented method of claim 1, further comprising:

receiving a selection of a selectable communication identifier displayed in the application to establish a telephone call from the first device to a second device associated with the selected communication identifier; and

sending a second request to the telephony service provider system to establish the telephone call based on the telephony service account settings associated with the first user.

6. The computer-implemented method of claim 5, further comprising:

displaying the selected communication identifier to be called in a pop-up display object within the application.

7. The computer-implemented method of claim 1, wherein the application is a Web browser, and the application plug-in is a click-to-call telephony plug-in.

8. The computer-implemented method of claim 1, wherein the application plug-in interfaces with application a plug-in application programming interface.

9. A computer-implemented method for accessing telephony services via an application plug-in, comprising:

sending a first request to a telephony service provider system to authenticate a first user on a first device to access telephony service account features within an application using the application plug-in;

receiving a first set of telephony service account settings associated with the first user from the telephony service provider system;

receiving a selection of a selectable communication identifier displayed in the application to establish a telephone call from the first device to a second device associated with the selected communication identifier; and

sending a second request to the telephony service provider system to establish the telephone call based on telephony service account settings associated with the first user.

10. The computer-implemented method of claim 9, wherein the telephony service account settings received includes at least one of a dynamic caller identifier code, a selection of an telephone extension to associate with incoming calls, one or more blocked Web sites, or one or more caller identifiers to associate with outgoing calls.

11. The computer-implemented method of claim 10, further comprising:

displaying the selected communication identifier to be called in a pop-up display object within the application.

12. The computer-implemented method of claim 11, wherein the selected communication identifier is displayed in an editable text box.

13. The computer-implemented method of claim 11, wherein the selected communication identifier displayed in the pop-up display object is pre-pended with a dynamic caller identifier code included in the telephony service account settings associated with the first user.

14. The computer-implemented method of claim 11, wherein the selected communication identifier displayed in the pop-up display object is pre-pended with a dynamic caller identifier code included in the telephony service account settings associated with the first user.

15. The computer-implemented method of claim 9, further comprising:

receiving a selection of one of a plurality of caller identifiers associated with the first user with which to establish the telephone call to the second device.

16. The computer-implemented method of claim 9, wherein the first and second requests are sent using hyper-text transfer protocol (HTTP) or secure hyper-text transfer protocol (HTTPS).

17. The computer-implemented method of claim 9, further comprising modifying at least one of the communication identifier associated with the second device or one or more configured user settings prior to sending the second request to establish the telephone call.

18. The computer-implemented method of claim 9, wherein the application is a Web browser, and the application plug-in is a click-to-call telephony plug-in.

19. The computer-implemented method of claim 9, wherein the application plug-in interfaces with application a plug-in application programming interface.

20. A system for accessing telephony services, comprising:

an application installed on a computer system and configured to be executed by at least one processor of the computer system;

an application plug-in added to the application to extend functionality of the application, wherein the application plug-in is configured to;

send a first request to a telephony service provider system to authenticate a first user on a first device to access telephony service account features within an application using the application plug-in;

receive, via a user interface of the application plug-in, telephony service account configuration information; and

send, via the application plug-in, the telephony service account configuration information received to the telephony service provider system to update telephony service account configuration settings of the first user.

21. The system of claim 20, wherein the telephony service account configuration information includes at least one of a dynamic caller ID code, a selection of an telephone extension to associate with incoming calls, one or more blocked Web sites, or a caller ID to associate with outgoing calls.

22. The system of claim 20, wherein the application plug-in is further configured to:

receive an indication the first user was successfully authenticated; and

enable telephony service features in the application responsive to receiving the indication.

23. The system of claim 22, wherein the telephony service features enabled include click-to-call features and telephony user account management features.

24. The system of claim 20, wherein the application plug-in is further configured to:

receive a selection of a selectable communication identifier displayed in the application to establish a telephone call from the first device to a second device associated with the selected communication identifier; and

send a second request to the telephony service provider system to establish the telephone call based on the telephony service account settings associated with the first user.

25. The system of claim 20, wherein the application is a Web browser, and the application plug-in is a click-to-call telephony plug-in.

26. The system of claim 20, wherein the application plug-in interfaces with application a plug-in application programming interface.