IDENTIFYING TOPIC EXPERTS AMONG PARTICIPANTS IN A CONFERENCE CALL
First Claim
Patent Images
1. A method for designating participants of a conference call as having one or more topic skills, comprising the steps of:
- a computing device determining one or more skills associated with one or more participants in a conference call;
the computing device identifying one or more topics associated with a first time period of the conference call, wherein the step of identifying one or more topics associated with a first time period of the conference call comprises the computing device identifying a first and a second topic associated with the first time period of the conference call;
the computing device visually designating the first set of participants as experts for the first topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period; and
the computing device visually designating a second set of participants as experts for the second topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period.
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Abstract
A computing device determines one or more skills associated with one or more participants in a conference call. The computing device identifies one or more topics associated with a first time period of the conference call. The computing device designates a first set of participants as experts for at least one of the one or more topics associated with the first time period.
16 Citations
19 Claims
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1. A method for designating participants of a conference call as having one or more topic skills, comprising the steps of:
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a computing device determining one or more skills associated with one or more participants in a conference call; the computing device identifying one or more topics associated with a first time period of the conference call, wherein the step of identifying one or more topics associated with a first time period of the conference call comprises the computing device identifying a first and a second topic associated with the first time period of the conference call; the computing device visually designating the first set of participants as experts for the first topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period; and the computing device visually designating a second set of participants as experts for the second topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period. - View Dependent Claims (2, 3, 4, 6, 19)
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5. (canceled)
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7. A computer program product for designating participants of a conference call as having one or more topic skills, the computer program product comprising:
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one or more computer-readable storage devices and program instructions stored on at least one of the one or more tangible storage devices, the program instructions comprising; program instructions to determine one or more skills associated with one or more participants in a conference call; program instructions to identify one or more topics associated with a first time period of the conference call, wherein the program instructions to identify one or more topics associated with a first time period of the conference call comprises program instructions to identify a first and a second topic associated with the first time period of the conference call; program instructions to visually designate the first set of participants as experts for the first topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period; and program instructions to visually designate a second set of participants as experts for the second topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period. - View Dependent Claims (8, 9, 10, 12)
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11. (canceled)
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13. A computer system for designating participants of a conference call as having one or more topic skills, the computer system comprising:
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one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the program instructions comprising; program instructions to determine one or more skills associated with one or more participants in a conference call; program instructions to identify one or more topics associated with a first time period of the conference call, wherein the program instructions to identify one or more topics associated with a first time period of the conference call comprises program instructions to identify a first and a second topic associated with the first time period of the conference call; program instructions to visually designate the first set of participants as experts for the first topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period; and program instructions to visually designate a second set of participants as experts for the second topic based on comparing at least one skill of the first set of participants to the identified one or more topics associated with the first time period. - View Dependent Claims (14, 15, 16, 18)
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17. (canceled)
Specification