PERSONALIZATION OF AN ELEVATOR SERVICE

• US 20160031675A1
• Filed: 07/31/2015
• Published: 02/04/2016
• Est. Priority Date: 02/07/2013
• Status: Active Grant

• Current Assignee: Kone Corporation
• Original Assignee: Kone Corporation
• Inventors: SALMIKUUKKA, Jukka, BERGMAN, Kim, SILVENNOINEN, Henry, BELOV, Mika, ERCIYAS, Mine
• Granted Patent: US 10,017,355 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: B66B 1/2408 where the allocation of a call to an elevator car is of importance, i.e. by means of a supervisory or group controller
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/4615 Wherein the destination is registered before boarding
• CPC Class Codes: B66B 2201/4676 for checking authorization of the passengers
• CPC Class Codes: B66B 5/0012 Devices monitoring the users of the elevator system
• CPC Class Codes: G05B 15/02 electric

Abstract

The invention allows personalization of an elevator service in an elevator system with destination control. Sensor data provided by a three-dimensional motion sensor and related to a passenger tracked by the three-dimensional motion sensor is received at a service unit of the elevator system with destination control. A personalized elevator service functionality for the tracked passenger is determined with the service unit based at least on the received sensor data. The personalized elevator service functionality is triggered with the service unit.

Claims

1. A method of personalizing an elevator service, wherein comprising:

receiving, at a service unit of an elevator system with destination control, sensor data provided by a three-dimensional motion sensor and related to a passenger tracked by the three-dimensional motion sensor;

determining, with the service unit, a personalized elevator service functionality for the tracked passenger based at least on the received sensor data; and

triggering, with the service unit, the personalized elevator service functionality.

2. The method according to claim 1, wherein the sensor data comprises at least one of recognition data and categorization data of at least one of:

the passenger, an object associated with the passenger, a gesture made by the passenger, position of the passenger, movement of the passenger, direction of the passenger, speed of the passenger, and behavior of the passenger.

3. The method according to claim 1, further comprising:

receiving, at the service unit, at least one of identification data of the passenger, destination floor data of the passenger, and aural data of the passenger,

wherein the determination of the personalized elevator service functionality is performed based at least on the received sensor data, and at least one of the received identification data, the received destination floor data and the received aural data.

4. The method according to claim 1, wherein the personalized elevator service functionality comprises at least one of:

display of content personalized for the passenger on a screen;

personalized allocation of an elevator car for the passenger;

adjustment of a safety function of the elevator system for the passenger;

delay of door closing of an elevator car allocated for the passenger;

wake-up of an elevator car in a stand-by mode in response to the passenger tracked to be approaching the elevator system;

automatic re-allocation of an elevator car for the passenger tracked to having missed a previously allocated elevator car;

automatic activation of loading mode for an elevator car allocated for the passenger tracked to be loading items to the elevator car;

automatic allocation of an elevator car to a given destination floor for the passenger tracked to having crossed a predetermined floor area associated with the destination floor;

automatic performance of a predetermined functionality for the passenger tracked to having crossed a predetermined floor area; and

opening of an automatic building door only in response to a predefined gesture tracked to having been made by the passenger.

5. The method according to claim 1, further comprising:

waiting for a predefined gesture tracked to having been made by the passenger before performing the triggering of the personalized elevator service functionality.

6. A service unit for personalizing an elevator service in an elevator system with destination control, wherein comprising:

at least one processor; and

at least one memory including computer program code;

the at least one memory and the computer program code configured to, with the at least one processor, cause the service unit at least to perform;

receiving sensor data provided by a three-dimensional motion sensor and related to a passenger tracked by the three-dimensional motion sensor;

determining a personalized elevator service functionality for the tracked passenger based at least on the received sensor data; and

triggering the personalized elevator service functionality.

7. The service unit according to claim 6, wherein the sensor data comprises at least one of recognition data and categorization data of at least one of:

the passenger, an object associated with the passenger, a gesture made by the passenger, position of the passenger, movement of the passenger, direction of the passenger (360), speed of the passenger, and behavior of the passenger.

8. The service unit according to claim 6, wherein the at least one memory and the computer program code are further configured to, with the at least one processor, cause the service unit at least to perform:

receiving at least one of identification data of the passenger, destination floor data of the passenger, and aural data of the passenger,

wherein the determination of the personalized elevator service functionality is performed based at least on the received sensor data, and at least one of the received identification data, the received destination floor data and the received aural data.

9. The service unit according to claim 6, wherein the personalized elevator service functionality comprises at least one of:

display of content personalized for the passenger on a screen;

personalized allocation of an elevator car for the passenger;

adjustment of a safety function of the elevator system for the passenger;

delay of door closing of an elevator car allocated for the passenger;

wake-up of an elevator car in a stand-by mode in response to the passenger tracked to be approaching the elevator system;

automatic re-allocation of an elevator car for the passenger tracked to having missed a previously allocated elevator car;

automatic activation of loading mode for an elevator car allocated for the passenger tracked to be loading items to the elevator car;

automatic allocation of an elevator car to a given destination floor for the passenger tracked to having crossed a predetermined floor area associated with the destination floor;

automatic performance of a predetermined functionality for the passenger tracked to having crossed a predetermined floor area; and

opening of an automatic building door only in response to a predefined gesture tracked to having been made by the passenger.

10. The service unit according to claim 6, wherein the at least one memory) and the computer program code are further con-figured to, with the at least one processor, cause the service unit at least to perform:

waiting for a predefined gesture tracked to having been made by the passenger before per-forming the triggering of the personalized elevator service functionality.

13. An elevator system with destination control, wherein comprising the service unit according to claim 6.

11. A computer program, characterized in comprising code adapted to cause the following when executed on a data-processing system:

receiving, at a service unit of an elevator system with destination control, sensor data provided by a three-dimensional motion sensor and related to a passenger tracked by the three-dimensional motion sensor;

determining, with the service unit, a personalized elevator service functionality for the tracked passenger based at least on the received sensor data; and

triggering, with the service unit, the personalized elevator service functionality.

12. The computer program according to claim 11, wherein the computer program is stored on a computer readable medium.