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RECOVERING USABILITY OF CLOUD BASED SERVICE FROM SYSTEM FAILURE

  • US 20160034355A1
  • Filed: 08/04/2014
  • Published: 02/04/2016
  • Est. Priority Date: 08/04/2014
  • Status: Active Grant
First Claim
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1. A method executed on a computing device to recover usability of a cloud based service from a failure, the method comprising:

  • simulating a customer transaction associated with the customer experience;

    detecting a failure associated with the cloud based service from an output of the customer transaction;

    determining a recovery action associated with the failure;

    executing the recovery action; and

    monitoring the recovery action to determine a success status associated with the recovery action.

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