METHOD AND APPARATUS FOR PROVIDING AN ENHANCED TEXT MESSAGING SERVICE

• US 20160044471A1
• Filed: 10/19/2015
• Published: 02/11/2016
• Est. Priority Date: 12/16/2009
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: DETERING, CHRISTOPHER C., Rathbun, Dale II
• Granted Patent: US 9,648,471 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/06 Message adaptation to terminal or network requirements
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

A method and apparatus for providing a text messaging service are disclosed. For example, the method receives a text message destined to a customer, and determines a preference of the customer for forwarding the text message, wherein the preference comprises a plurality of customer endpoint devices for receiving the text message. The method forwards the text message in accordance with a sender input, if the preference of the customer allows for processing of the text message in accordance with the sender input, and forwards the text message in accordance with the preference of the customer; if the preference of the customer does not allow sender input.

Claims

1. A method comprising:

receiving, via a processor, a text message destined to a customer;

determining, via the processor, a preference of the customer to whom the text message is destined for forwarding the text message, wherein the preference comprises a plurality of customer endpoint devices for receiving the text message, wherein the plurality of customer endpoint devices comprises a mobile phone and a set-top box, wherein the preference further comprises a specification of at least one of the plurality of customer endpoint devices to be selected for receiving the text message based on a time of day; and

forwarding, via the processor, the text message to the customer based on a sender input, when the preference of the customer allows for processing of the text message in accordance with the sender input, wherein the sender input comprises a specification of a particular type of customer endpoint device of the plurality of customer endpoint devices to which the text message is to be forwarded.

2. The method of claim 1, wherein the preference of the customer indicates to which of the plurality of customer endpoint devices the text message is to be forwarded.

3. The method of claim 1, wherein the preference of the customer is received by a service provider via a mobile phone.

4. The method of claim 1, wherein the preference is based on an order of the plurality of customer endpoint devices in receiving the text message.

5. The method of claim 1, further comprising:

sending a message waiting indicator along with the text message, wherein the message waiting indicator indicates that a text message is waiting to be viewed.

6. The method of claim 5, wherein the message waiting indicator comprises an identity of a sender.

7. The method of claim 1, wherein the preference is further based on a priority of the text message.

8. A tangible computer-readable storage medium storing a plurality of instructions which, when executed by a processor, cause the processor to perform operations, the operations comprising:

receiving a text message destined to a customer;

determining a preference of the customer to whom the text message is destined for forwarding the text message, wherein the preference comprises a plurality of customer endpoint devices for receiving the text message, wherein the plurality of customer endpoint devices comprises a mobile phone and a set-top box, wherein the preference further comprises a specification of at least one of the plurality of customer endpoint devices to be selected for receiving the text message based on a time of day; and

forwarding the text message to the customer based on a sender input, when the preference of the customer allows for processing of the text message in accordance with the sender input, wherein the sender input comprises a specification of a particular type of customer endpoint device of the plurality of customer endpoint devices to which the text message is to be forwarded.

9. The tangible computer-readable storage medium of claim 8, wherein the preference of the customer indicates to which of the plurality of customer endpoint devices the text message is to be forwarded.

10. The tangible computer-readable storage medium of claim 8, wherein the preference of the customer is received by a service provider via a mobile phone.

11. The tangible computer-readable storage medium of claim 8, wherein the preference is based on an order of the plurality of customer endpoint devices in receiving the text message.

12. The tangible computer-readable storage medium of claim 8, further comprising:

sending a message waiting indicator along with the text message, wherein the message waiting indicator indicates that a text message is waiting to be viewed.

13. The tangible computer-readable storage medium of claim 12, wherein the message waiting indicator comprises an identity of a sender.

14. The tangible computer-readable storage medium of claim 8, wherein the preference is further based on a priority of the text message.

15. An apparatus comprising:

a processor; and

a computer readable medium storing a plurality of instructions that, when executed by the processor, cause the processor to perform operations, the operations comprising;

receiving a text message destined to a customer;

determining a preference of the customer to whom the text message is destined for forwarding the text message, wherein the preference comprises a plurality of customer endpoint devices for receiving the text message, wherein the plurality of customer endpoint devices comprises a mobile phone and a set-top box, wherein the preference further comprises a specification of at least one of the plurality of customer endpoint devices to be selected for receiving the text message based on a time of day; and

forwarding the text message to the customer based on a sender input, when the preference of the customer allows for processing of the text message in accordance with the sender input, wherein the sender input comprises a specification of a particular type of customer endpoint device of the plurality of customer endpoint devices to which the text message is to be forwarded.

16. The apparatus of claim 15, wherein the preference of the customer indicates to which of the plurality of customer endpoint devices the text message is to be forwarded.

17. The apparatus of claim 15, wherein the preference of the customer is received by a service provider via a mobile phone.

18. The apparatus of claim 15, wherein the preference is based on an order of the plurality of customer endpoint devices in receiving the text message.

19. The apparatus of claim 15, further comprising:

sending a message waiting indicator along with the text message, wherein the message waiting indicator indicates that a text message is waiting to be viewed.

20. The apparatus of claim 19, wherein the message waiting indicator comprises an identity of a sender.