SYSTEM AND METHOD FOR DIGITAL AUTHENTICATION
First Claim
1. A computer-implemented method, comprising:
- receiving from a customer, via a customer interaction channel associated with a customer interaction network, a request to perform a particular customer activity;
identifying, using a processor associated with the customer authentication system, the customer based on information provided by the customer via the customer interaction channel;
determining, using the processor associated with a customer authentication system, whether the particular customer activity requires digital authentication via a registered customer mobile device;
identifying, using the processor associated with a customer authentication system, a registered customer mobile device based on the identification of the customer and a determination that the particular customer activity requires digital authentication via the mobile device;
transmitting, via a push notification network using a communication interface associated with the customer authentication system, a push notification to the registered customer mobile device, the push notification indicating that the particular customer activity has been requested and providing instructions for generating an authentication response;
establishing, via a network, a secure connection between the registered customer mobile device and the customer authentication system;
receiving, via the network from a communication interface associated with the mobile device, the authentication response from the registered customer mobile device, the authentication response including information about the hardware characteristics of the registered customer mobile and information indicative of whether the customer complied with the provided instructions;
verifying, using the processor associated with the customer authentication system, that the customer complied with the provided instructions using the information indicative of whether the customer complied with the provided instructions;
authenticating, using the processor associated with a customer authentication system, the customer based on a verification that the customer complied with the provided instructions;
authorizing the particular customer activity within the customer interaction channel based on the customer being authenticated via push notification authentication.
2 Assignments
0 Petitions
Accused Products
Abstract
A system and method a method for digital authorization including a customer authentication system with at least one customer authentication device, where the customer authentication system is, for example, a customer authentication system that receives customer data from via a network associated with a customer authentication request, receives customer input associated with the authentication request, generates authentication data based on, for example, the customer data and the customer input, where the authentication data is randomly generated, generates a second authentication request comprising the authentication data, transmits the authentication request via a notification based on a customer preference, receives an authentication response based on the second authentication request, and provides access to the customer data based on the authentication response.
35 Citations
20 Claims
-
1. A computer-implemented method, comprising:
-
receiving from a customer, via a customer interaction channel associated with a customer interaction network, a request to perform a particular customer activity; identifying, using a processor associated with the customer authentication system, the customer based on information provided by the customer via the customer interaction channel; determining, using the processor associated with a customer authentication system, whether the particular customer activity requires digital authentication via a registered customer mobile device; identifying, using the processor associated with a customer authentication system, a registered customer mobile device based on the identification of the customer and a determination that the particular customer activity requires digital authentication via the mobile device; transmitting, via a push notification network using a communication interface associated with the customer authentication system, a push notification to the registered customer mobile device, the push notification indicating that the particular customer activity has been requested and providing instructions for generating an authentication response; establishing, via a network, a secure connection between the registered customer mobile device and the customer authentication system; receiving, via the network from a communication interface associated with the mobile device, the authentication response from the registered customer mobile device, the authentication response including information about the hardware characteristics of the registered customer mobile and information indicative of whether the customer complied with the provided instructions; verifying, using the processor associated with the customer authentication system, that the customer complied with the provided instructions using the information indicative of whether the customer complied with the provided instructions; authenticating, using the processor associated with a customer authentication system, the customer based on a verification that the customer complied with the provided instructions; authorizing the particular customer activity within the customer interaction channel based on the customer being authenticated via push notification authentication. - View Dependent Claims (2, 3, 4, 6, 7, 8, 9, 10)
-
-
5. The method 4, wherein the phone network is a cellular phone network.
-
11. A system, comprising:
-
a customer interaction channel that receives, via an associated customer interaction network, a request to perform a particular customer activity; a customer authentication system processor that identifies the customer based on information provided by the customer via the customer interaction channel, determines whether the particular customer activity requires digital authentication via a registered customer mobile device, and identifies a registered customer mobile device based on the identification of the customer and a determination that the particular customer activity requires digital authentication via the mobile device; a communication interface associated with the customer authentication system that transmits, via a push notification network, a push notification to the registered customer mobile device, the push notification indicating that the particular customer activity has been requested and providing instructions for generating an authentication response and establishes, via a network, a secure connection between the registered customer mobile device and the customer authentication system and receives, via the network from a communication interface associated with the mobile device, the authentication response from the registered customer mobile device, the authentication response including information about the hardware characteristics of the registered customer mobile and information indicative of whether the customer complied with the provided instructions, wherein, upon receipt of the authentication response, the customer authentication processor verifies that the customer complied with the provided instructions using the information indicative of whether the customer complied with the provided instructions and authenticates the customer based on a verification that the customer complied with the provided instructions, thereby authorizing the particular customer activity within the customer interaction channel based on the customer being authenticated via push notification authentication. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
-
Specification