METHOD FOR CONTROLLING COMMUNICATION DEVICE, METHOD FOR PROVIDING INFORMATION IN INFORMATION MANAGEMENT SYSTEM, AND COMPUTER-READABLE RECORDING MEDIUM

• US 20160078373A1
• Filed: 09/22/2015
• Published: 03/17/2016
• Est. Priority Date: 01/24/2014
• Status: Abandoned Application

• Current Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Original Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Inventors: Sasaki, Takamitsu
• Application Number:
  US14/861,240
• Publication Number:
  US 20160078373A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A method causes a computer of a communication device to: determine candidate reservation dates and times of a ticket by excluding each date and time, on which a plan of the user is stored in a memory, from acquired available reservation dates and times of the ticket; display each display representing each candidate reservation time, and when an interval between one acquired available reservation date and time and a date and time on which the plan is stored in the memory is shorter than a predetermined value, the one acquired available reservation date and time being excluded from the determined candidate reservation dates and times; and display a reservation screen when selection of one region is detected in the calendar data, the reservation screen being used for setting one candidate reservation date and time corresponding to the selected one region as a reservation date and time of the ticket.

Claims

1. A method for controlling a communication device having a display and being used in an information management system, the information management system performing a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket,

the communication device having a memory for storing schedule information of a user of the communication device,

the method causing a computer of the communication device to:

display display data on the display, the display data being generated using the stored schedule information with calendar data, the calendar data representing each day on a per month or per week basis;

access the information management system via the network to acquire available reservation dates and times of the ticket from the information management system when performing the reservation process of the ticket;

determine candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is stored in the memory, from the acquired available reservation dates and times of the ticket;

display each display representing each candidate reservation time based on the candidate reservation dates and times, in each region corresponding to each day represented in the calendar data, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is stored in the memory is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

display a reservation screen on the display when selection of one region is detected in the calendar data, the one region corresponding to one day in the calendar data and representing one candidate reservation time, the reservation screen being used for setting one candidate reservation date and time corresponding to the selected one region as a reservation date and time of the ticket.

2. The method according to claim 1, further causing the computer of the communication device to:

transmit a reservation request to the information management system via the network based on a result of a reservation made using the reservation screen, the reservation request indicating the one candidate reservation date and time corresponding to the selected one region; and

perform registration of the one candidate reservation date and time corresponding to the selected one region in the information management system, as the reservation date and time of the ticket.

3. The method according to claim 2, further causing the computer of the communication device to display the reservation date and time of the ticket within the one region in the calendar data, when the registration has been completed in the information management system.

4. The method according to claim 2, further causing the computer of the communication device to display on the display a message indicating completion of the registration, in association with the display of the calendar data.

5. The method according to claim 1, wherein

the information management system collects to manage customer information via the network, the customer information being associated with the user of the communication device, and

a notice is received from the information management system via the network when it is determined in the information management system based on the customer information that a ticket, which is in accordance with preferences of the user of the communication device, is present, wherein the notice indicates that the ticket is present.

6. The method according to claim 1, wherein the calendar data included in the display data represents each day of a concerned month,

the method further causing the computer of the communication device to:

in a case where the each display representing the each candidate reservation time of the ticket is included in respective displays of the concerned month and a following month, display a display notice in the display data which includes the calendar data representing each day of the concerned month, wherein the display notice indicates that each display representing each remaining candidate reservation time is to be displayed in each region corresponding to each day included in the display of the following month.

7. The method according to claim 1, wherein the calendar data included in the display data represents each day of a concerned week,

the method further causing the computer of the communication device to:

in a case where the each display representing the each candidate reservation time of the ticket is included in respective displays of the concerned week and a following week, display a display notice in the display data which includes the calendar data representing each day of the concerned week, wherein the display notice indicates that each display representing each remaining candidate reservation time is to be displayed in each region corresponding to each day included in the display of the following week.

8. The method according to claim 1, wherein

a region corresponding to a day, which includes a plan of the user in the calendar data, is displayed in a first display color, and

the each region corresponding to the each day, which includes the each display representing the each candidate reservation time of the ticket in the calendar data, is displayed in a second display color different from the first display color.

9. The method according to claim 1, wherein

a price of the ticket is displayed, when the each display representing the each candidate reservation time of the ticket is displayed in the each region corresponding to the each day represented in the calendar data.

10. The method according to claim 1, further causing the computer of the communication device to:

in a case where a region corresponding to a given day represented in the calendar data does not have an enough area to display all of displays which represent a plurality of candidate reservation times corresponding to the given day, display a display representing a candidate reservation date of the ticket in the region corresponding to the given day, without displaying all of the displays representing the plurality of the candidate reservation times corresponding to the given day in the region corresponding to the given day.

11. The method according to claim 1, wherein

the communication device is configured to be able to register the plan of the user in the each region corresponding to the each day represented in the calendar data.

12. A non-transitory computer-readable recording medium which stores a program to be executed in a communication device having a display and being used in an information management system, the information management system performing a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket,

the communication device having a memory for storing schedule information of a user of the communication device,

the method causing a computer of the communication device to:

display display data on the display, the display data being generated using the stored schedule information with calendar data, the calendar data representing each day on a per month or per week basis;

access the information management system via the network to acquire available reservation dates and times of the ticket from the information management system when performing the reservation process of the ticket;

determine candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is stored in the memory, from the acquired available reservation dates and times of the ticket;

display each display representing each candidate reservation time based on the candidate reservation dates and times, in each region corresponding to each day represented in the calendar data, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is stored in the memory is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

display a reservation screen on the display when selection of one region is detected in the calendar data, the one region corresponding to one day in the calendar data and representing one candidate reservation time, the reservation screen being used for setting one candidate reservation date and time corresponding to the selected one region as a reservation date and time of the ticket.

13. A method for providing information in an information management system which performs a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket, the method comprising:

receiving, from a communication device of an authenticated user, an inquiry signal and schedule information of the user via the network, the inquiry signal being related to the reservation process of the ticket, the schedule information of the user being stored in a memory of the communication device;

acquiring first candidate data using a database in response to the inquiry signal, the database storing available reservation dates and times of the ticket, the first candidate data indicating the available reservation dates and times of the ticket;

determining, using the acquired first candidate data and the received schedule information, candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is included in the received schedule information, from the available reservation dates and times of the ticket indicated by the acquired first candidate data;

transmitting second candidate data indicating the determined candidate reservation dates and times to the communication device via the network, wherein the communication device displays each display representing each candidate reservation time based on the candidate reservation dates and times indicated by the second candidate data, within each region corresponding to each day represented in calendar data that is generated using the schedule information at the communication device, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is stored in the memory is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

when selection of one region in the calendar data is detected in the communication device, the one region corresponding to one day in the calendar data and representing one candidate reservation time, and when a reservation request, which indicates one candidate reservation date and time corresponding to the selected one region, is received from the communication device via the network, registering the one candidate reservation date and time indicated by the reservation request as a reservation date and time of the ticket in the information management system.

14. The method according to claim 13, wherein

the reservation date and time of the ticket is displayed at the communication device within the one region represented in the calendar data when the registration has been completed in the information management system.

15. The method according to claim 13, wherein the information management system collects to manage customer information via the network, the customer information being associated with the user of the communication device,

the method further comprising:

transmitting a notice to the communication device via the network, when it is determined based on the customer information that a ticket, which is in accordance with preferences of the user of the communication device, is present, wherein the notice indicates that the ticket is present.

16. A method for controlling a communication device having a display and being used in an information management system, the information management system performing a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket,

the information management system managing schedule information of a user of the communication device,

the method causing a computer of the communication device to:

access the information management system via the network to acquire i) schedule information of the user of the communication device and ii) available reservation dates and times of the ticket from the information management system when performing the reservation process of the ticket;

display display data on the display, the display data being generated using the acquired schedule information with calendar data, the calendar data representing each day on a per month or per week basis;

determine candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is acquired from the information management system, from the acquired available reservation dates and times of the ticket;

display each display representing each candidate reservation time based on the determined candidate reservation dates and times, in each region corresponding to each day represented in the calendar data, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is acquired from the information management system is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

display a reservation screen on the display when selection of one region is detected in the calendar data, the one region corresponding to one day in the calendar data and representing one candidate reservation time, the reservation screen being used for setting one candidate reservation date and time corresponding to the selected one region as a reservation date and time of the ticket.

17. The method according to claim 16, further causing the computer of the communication device to:

transmit a reservation request to the information management system via the network based on a result of a reservation made using the reservation screen, the reservation request indicating the one candidate reservation date and time corresponding to the selected one region; and

perform registration of the one candidate reservation date and time corresponding to the selected one region in the information management system, as the reservation date and time of the ticket.

18. The method according to claim 17, further causing the computer of the communication device to display the reservation date and time of the ticket within the one region in the calendar data, when the registration has been completed in the information management system.

19. The method according to claim 17, further causing the computer of the communication device to display on the display a message indicating completion of the registration, in association with the display of the calendar data.

20. The method according to claim 16, wherein

the information management system collects to manage customer information via the network, the customer information being associated with the user of the communication device, and

a notice is received from the information management system via the network when it is determined in the information management system based on the customer information that a ticket, which is in accordance with preferences of the user of the communication device, is present, wherein the notice indicates that the ticket is present.

21. The method according to claim 16, wherein

the communication device is configured to be able to register the plan of the user in the each region corresponding to the each day represented in the calendar data.

22. A non-transitory computer-readable recording medium which stores a program to be executed in a communication device having a display and being used in an information management system, the information management system performing a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket,

the information management system managing schedule information of a user of the communication device,

the program causing a computer of the communication device to:

access the information management system via the network to acquire i) schedule information of the user of the communication device and ii) available reservation dates and times of the ticket from the information management system when performing the reservation process of the ticket;

display display data on the display, the display data being generated using the acquired schedule information with calendar data, the calendar data representing each day on a per month or per week basis;

determine candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is acquired from the information management system, from the acquired available reservation dates and times of the ticket;

display each display representing each candidate reservation time based on the determined candidate reservation dates and times, in each region corresponding to each day represented in the calendar data, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is acquired from the information management system is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

display a reservation screen on the display when selection of one region is detected in the calendar data, the one region corresponding to one day in the calendar data and representing one candidate reservation time, the reservation screen being used for setting one candidate reservation date and time corresponding to the selected one region as a reservation date and time of the ticket.

23. A method for providing information in an information management system which performs a reservation process of a ticket via a network connected to a ticket issuing institution of the ticket, the method comprising:

receiving an inquiry signal from a communication device of an authenticated user via the network, the inquiry signal being related to the reservation process of the ticket;

acquiring schedule information of the user of the communication device using a first database in response to the inquiry signal, the first database storing the schedule information of the user of the communication device;

acquiring first candidate data using a second database in response to the inquiry signal, the second database storing available reservation dates and times of the ticket, the first candidate data indicating the available reservation dates and times of the ticket;

determining, using the acquired schedule information and the acquired first candidate data, candidate reservation dates and times of the ticket by excluding each date and time, on which a plan of the user is included in the acquired schedule information, from the available reservation dates and times of the ticket indicated by the acquired first candidate data;

transmitting second candidate data indicating the determined candidate reservation dates and times to the communication device via the network, wherein the communication device displays each display representing each candidate reservation time based on the candidate reservation dates and times indicated by the second candidate data, within each region corresponding to each day represented in calendar data that is generated using the schedule information at the communication device, wherein when an interval between i) one acquired available reservation date and time of the ticket and ii) a date and time on which a plan of the user is included in the acquired schedule information is shorter than a predetermined value, the one acquired available reservation date and time is excluded from the determined candidate reservation dates and times of the ticket; and

when selection of one region is detected in the communication device, the one region corresponding to one day in the calendar data and representing one candidate reservation time, and when a reservation request, which indicates one candidate reservation date and time corresponding to the selected one region, is received from the communication device via the network, registering the one candidate reservation date and time indicated by the reservation request as a reservation date and time of the ticket in the information management system.

24. The method according to claim 23, wherein

the reservation date and time of the ticket is displayed at the communication device within the one region represented in the calendar data when the registration has been completed in the information management system.

25. The method according to claim 23, wherein the information management system collects to manage customer information via the network, the customer information being associated with the user of the communication device,

the method further comprising:

transmitting a notice to the communication device via the network, when it is determined based on the customer information that a ticket, which is in accordance with preferences of the user of the communication device, is present, wherein the notice indicates that the ticket is present.