SENSOR DATA GATHERING
First Claim
1. A system for sensing user manipulation of a product package by a user, the system including:
- at least one short range sensor that interacts with a tag on the product package and implements a recognition time of 10 to 300 ms between a connected and disconnected state of coupling with the tag, wherein the short range is under 20 cm,at least one wireless sensor that interacts with a device carried by the user, identifies the user, and generates data from which a position of the device carried by the user is estimated;
a correlation processor coupled in communication with the short range sensor and the wireless sensor, that implementsa correlation between recognition of a product package transition to the disconnected state and estimation of the user position to be within 1 meter of the manipulated product package at a time of the transition to the disconnected state; and
reporting of at least the correlation of the manipulated product with the user position to a further process.
1 Assignment
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Accused Products
Abstract
A sensor data gathering environment that associates a sensor with a smart tag attached to a product. The sensor receives product identification data from the smart tag. An application, web service or a computing device associated with the sensor collects customer behavior data, such as a length of time the sensor is associated with the smart tag, the proximity of the sensor to the smart tag, the location of the sensor while in a threshold distance from the smart tag, and the like. The application, web service or the computing device associated with the sensor transmits the product identification data and the customer behavior data to a remote computing system for analysis. Based on the analysis, a message or communication is initiated to provide the customer with personalized customer service.
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Citations
25 Claims
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1. A system for sensing user manipulation of a product package by a user, the system including:
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at least one short range sensor that interacts with a tag on the product package and implements a recognition time of 10 to 300 ms between a connected and disconnected state of coupling with the tag, wherein the short range is under 20 cm, at least one wireless sensor that interacts with a device carried by the user, identifies the user, and generates data from which a position of the device carried by the user is estimated; a correlation processor coupled in communication with the short range sensor and the wireless sensor, that implements a correlation between recognition of a product package transition to the disconnected state and estimation of the user position to be within 1 meter of the manipulated product package at a time of the transition to the disconnected state; and reporting of at least the correlation of the manipulated product with the user position to a further process. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for sensing user manipulation of a product package by a user, the method including:
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sensing, using at least one short range sensor that interacts with a tag on the product package, transition between a connected and disconnected state of coupling with the tag, wherein the transition sensing has a recognition time of 10 to 300 ms and wherein the short range is under 20 cm, receiving at a wireless sensor, from a device carried by the user, location-related data and user identity data, and forwarding the location-related and user identity data to a correlation processor; correlating, at the correlation processor coupled in communication with the short range sensor and the wireless sensor, recognition of a product package transition to the disconnected state and estimation of a user position to be within 1 meter of the manipulated product package at a time of the transition to the disconnected state; and reporting of at least the correlation of the manipulated product with the user identity to a further process. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A tangible computer readable medium holding computer program instructions that, when executed, implement sensing user manipulation of a product package by a user, the tangible computer readable medium implementing actions including:
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sensing, using at least one short range sensor that interacts with a tag on the product package, transition between a connected and disconnected state of coupling with the tag, wherein the transition sensing has a recognition time of 10 to 300 ms and wherein the short range is under 20 cm, recognizing at a wireless sensor location-related data and user identity data, received from a device carried by the user, and forwarding the location-related and user identity data to a correlation processor; correlating, at the correlation processor coupled in communication with the short range sensor and the wireless sensor, recognition of a product package transition to the disconnected state and estimation of a user position to be within 1 meter of the manipulated product package at a time of the transition to the disconnected state; and reporting of at least the correlation of the manipulated product with the user identity to a further process. - View Dependent Claims (23, 24, 25)
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Specification