COMMUNICATION DEVICE WITH CONTACT INFORMATION INFERENCE

• US 20160092040A1
• Filed: 09/26/2014
• Published: 03/31/2016
• Est. Priority Date: 09/26/2014
• Status: Abandoned Application

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: eBay Inc.
• Inventors: Sherman, Corinne Elizabeth
• Application Number:
  US14/499,064
• Publication Number:
  US 20160092040A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Communication devices and/or systems are provided for inferring additional information about the contact information maintained in a user'"'"'s electronic address book. In particular, the additional information may include relationship information or context information inferred based on location and/or correspondence between the user and the others. In an embodiment, the system may identify and analyze communications, such as emails, text messages, or the like, between the user and other users to determine or infer context and relationship between the user and the other users. Communication history between the user and other users also may be used to provide context and relationship history between the user and other users listed in the user'"'"'s contact list.

Claims

1. A communication device comprising:

a hardware memory storing an account of a user including a contact list of individuals related to the user;

a communication module configured to facilitate communications between the user and one or more individuals on the contact list;

a social interaction monitoring module configured to monitor communications between the user and one or more individuals on the contact list; and

a relationship module configured to determine context and relationship between the user and the respective individuals on the contact list based on the communications between the user and one or more individuals on the contact list.

2. The communication device of claim 1 further comprising:

a location detection device configured to detect a location and movement of the user with respect to locations and movements of the one or more individuals on the contact list, wherein the social interaction monitoring module is configured to determine social interactions between the user and the one or more individuals on the contact list based on their relative locations and movements.

3. The communication device of claim 2, wherein the location detection device is one or more of a Global Positioning System (GPS), a Bluetooth Low Energy (BLE) device, and a Near-field Communication (NFC) device.

4. The communication device of claim 1 further comprising a display device configured to display the contact list to the user, wherein the relationship module is configured to formulate information of social interactions between the user and the one or more individuals to be displayed with the contact list.

5. The communication device of claim 4, wherein the relationship module is configured to associate each social interaction to one or more relevant individuals on the contact list and to formulate the information of social interactions to be displayed along with the contact information of the one or more relevant individuals on the contact list.

6. The communication device of claim 5, wherein the social interactions are displayed in a chronological order as a history of social interactions.

7. The communication device of claim 5, wherein the social interactions are displayed in a reverse chronological order with a most recent social interaction displayed first.

8. The communication device of claim 1 further comprising a natural language processing module configured to determine the context and the relationship from the communications by natural language processing.

9. The communication device of claim 1, wherein the relationship module is configured to:

receive user selection of favored individuals from the contact list; and

infer opportunity for the user to connect with the favored individuals from the contact list.

10. The communication device of claim 1, wherein the relationship module is configured to:

receive user selection of disfavored individuals from the contact list; and

provide suggestions for the user to avoid the disfavored individuals.

11. The communication device of claim 9, wherein the relationship module is configured to:

search for incentives applicable to the opportunity for connection; and

present the incentives to the user along with the opportunity for connection.

12. A system comprising:

a hardware memory storing an account of a user including a contact list of individuals related to the user;

a communication module adapted to receive information of social interactions conducted by the user and detected via a user device of the user; and

one or more hardware processors adapted to;

link the social interactions with respective individuals listed in the contact list stored in the hardware memory; and

determine context and relationship between the user and the respective individuals in the contact list based on the social interactions.

13. The system of claim 12,

wherein the communication module is further adapted to receive locations and movements of the user detected by a location detecting device included at the user device, and

wherein the one or more processors are further adapted to:

compare the locations and movements of the user with respect to locations and movements of individuals on the contact list;

determine social interactions between the user and one or more of the individuals based on the comparison.

14. The system of claim 12,

wherein the communication module is further adapted to receive communication information of communications conducted via the user device between the user and one or more of the individuals listed in the contact list;

and

wherein the one or more processors are further adapted to;

process the communication information by natural language processing; and

determine the context and the relationship between the user and the one or more individuals based on the communication information.

15. The system of claim 12, wherein the communication information includes one or more of an email, a text message, a telephone call, a video conference, a social network posting, a web posting, and a location check-in.

16. The system of claim 12, wherein the one or more processors are further adapted to:

analyze social interactions between the user and one or more individuals on the contact list; and

generate a relationship history for each of the one or more individuals on the contact list.

17. The system of claim 12, wherein the one or more processors are further adapted to:

analyze social interactions between the user and a particular individual on the contact list; and

infer an opportunity for the user and the particular individual to connect based on the social interactions.

18. The system of claim 17, wherein the one or more processors are further adapted to:

determine availability of the user and the particular individual based on their respective calendars; and

infer the opportunity for the user and the particular user to connect based on a time and a date when both the user and the particular individual are available.

19. The system of claim 17, wherein the one or more processors are further adapted to:

determine social interaction preferences of the user and the particular individual based on their previous social interactions; and

infer the opportunity for the user and the particular individual to connect based on both of the user'"'"'s and the particular individual'"'"'s preferences.

20. A system for managing social interactions between a user and one or more individuals listed on a contact list of the user, the system comprising:

means for receiving information of social interactions conducted by the user and detected via a user device of the user;

means for linking the social interactions with respective individuals listed in the contact list; and

means for inferring context and relationship between the user and the respective individuals in the contact list based on the social interactions.

21. The system for managing social interactions of claim 20, wherein the system further comprising means for inferring an opportunity for the user to connect with one or more individuals listed in the contact list based on the social interactions.