Beacon Triggered Processes
First Claim
1. A method comprising:
- causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment;
detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message, the first message comprising a user or mobile device identifier;
retrieving a transaction record based on the user or mobile device identifier;
generating a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment;
transmitting the second message to a notification device that is within the vicinity of the establishment, wherein the second message is configured to (i) provide notification of an arrival of the user of the mobile device and (ii) dispatch an employee of the establishment to meet the user and handle the transaction at the establishment;
generating a third message based on the transaction record to facilitate the completion of the transaction associated with the transaction record at the mobile device; and
transmitting the third message to the mobile device.
1 Assignment
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Accused Products
Abstract
Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.
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Citations
30 Claims
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1. A method comprising:
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causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message, the first message comprising a user or mobile device identifier; retrieving a transaction record based on the user or mobile device identifier; generating a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; transmitting the second message to a notification device that is within the vicinity of the establishment, wherein the second message is configured to (i) provide notification of an arrival of the user of the mobile device and (ii) dispatch an employee of the establishment to meet the user and handle the transaction at the establishment; generating a third message based on the transaction record to facilitate the completion of the transaction associated with the transaction record at the mobile device; and transmitting the third message to the mobile device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method comprising:
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receiving, at a mobile device, a beacon message from a beacon device, the beacon device being within the vicinity of an establishment; generating a first message in response to receiving the beacon message, the first message comprising a user or mobile device identifier; transmitting, from the mobile device, the first message to a server computer outside the vicinity of the establishment, wherein the first message is configured to cause the establishment to dispatch an employee to prepare for an arrival of a user of the mobile device and handle a transaction associated with the user or mobile device identifier; receiving, at the mobile device, a second message that is responsive to the first message, the second message comprising information to facilitate a completion of the transaction; and presenting the information through the mobile device. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A system comprising:
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a beacon device configured to broadcast a beacon message, the beacon device being within the vicinity of an establishment; a notification device configured to present one or more notifications; and a server configured to perform operations comprising; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message, the first message comprising a user or mobile device identifier; retrieving a transaction record based on the user or mobile device identifier; generating a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; transmitting the second message to the notification device, wherein the second message is configured to (i) provide notification of an arrival of the user of the mobile device and (ii) dispatch an employee of the establishment to meet the user and handle the transaction at the establishment; generating a third message based on the transaction record to facilitate the completion of the transaction associated with the transaction record at the mobile device; and transmitting the third message to the mobile device. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24)
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25. A system, comprising:
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a network interface configured to communicate with mobile devices; and processor electronics configured to store applications, including an application, for download to the mobile devices via the network interface, wherein the application comprises instructions to cause a mobile device to perform operations comprising; receiving a beacon message from a beacon device, the beacon device being within the vicinity of an establishment; generating a first message in response to receiving the beacon message, the first message comprising a user or mobile device identifier; transmitting the first message to a server computer outside the vicinity of the establishment, wherein the first message is configured to cause the establishment to dispatch an employee to prepare for an arrival of a user of the mobile device and handle a transaction associated with the user or mobile device identifier; receiving a second message that is responsive to the first message, the second message comprising information to facilitate a completion of the transaction; and presenting the information through the mobile device. - View Dependent Claims (26, 27, 28, 29, 30)
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Specification