METHODS AND SYSTEMS FOR RECOGNITION OF IN-STORE CUSTOMERS

• US 20160092955A1
• Filed: 09/30/2014
• Published: 03/31/2016
• Est. Priority Date: 09/30/2014
• Status: Abandoned Application

• Current Assignee: Walmart Apollo, LLC (WalMart Inc.)
• Original Assignee: Wal-Mart Stores Texas LLC (WalMart Inc.)
• Inventors: Gopalsamy, Srikannan, Palanisamy, Vasu, Ramalingam, Chandrasekar, Sowndara Rajan, Shanmuga Sundaram, Pannam, Dharani Prasad
• Application Number:
  US14/502,865
• Publication Number:
  US 20160092955A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0613 Third-party assisted

Abstract

Various examples of methods and systems for recognition of in-store customers are described. In one implementation, a method may receive first information related to identification of a first customer prior to the first customer visiting a store. The method may also receive second information related to identification of a second customer when the second customer visits the store. The method may further determine whether the second customer is the first customer based on the first information and the second information. The method may additionally provide the first information related to identification of the first customer to one or more computing devices in response to a positive determination that the second customer is the first customer.

Claims

1. A method of recognition of in-store customers, the method comprising:

receiving, by one or more processors of a first computing device, first information related to identification of a first customer prior to the first customer visiting a store;

receiving, by the one or more processors, second information related to identification of a second customer when the second customer visits the store;

determining, by the one or more processors, whether the second customer is the first customer based on the first information and the second information; and

providing, by the one or more processors, the first information related to identification of the first customer to one or more second computing devices in response to a positive determination that the second customer is the first customer.

2. The method of claim 1, wherein the receiving the first information related to identification of the first customer comprises receiving the first information when the first customer provides a notification of an intention to visit the store.

3. The method of claim 1, wherein the receiving the first information related to identification of the first customer comprises retrieving the first information from a database upon receiving a notification from the first customer of an intention to visit the store.

4. The method of claim 1, wherein the first information related to identification of the first customer comprises a photograph of the first customer or a vehicle registration number of a vehicle associated with the first customer.

5. The method of claim 1, wherein the second information related to identification of the second customer comprises a photograph of the second customer or a vehicle registration number of a vehicle associated with the second customer.

6. The method of claim 1, wherein the first information related to identification of the first customer and the second information related to identification of the second customer are of a same type.

7. The method of claim 1, further comprising:

receiving, from the first customer, an indication of a selected in-store service; and

associating the first information related to identification of the first customer to the selected in-store service in response to the positive determination that the second customer is the first customer.

8. One or more computer-readable media storing computer-executable instructions that, when executed on one or more processors, causes the one or more processors to perform operations comprising:

receiving first information related to identification of a first customer prior to the first customer visiting a store;

receiving, from the first customer, an indication of a selected in-store service;

receiving second information related to identification of a second customer when the second customer visits the store;

determining whether the second customer is the first customer based on the first information and the second information; and

associating the first information related to identification of the first customer to the selected in-store service in response to the positive determination that the second customer is the first customer.

9. The one or more computer-readable media of claim 8, wherein the receiving the first information related to identification of the first customer comprises receiving the first information when the first customer provides a notification of an intention to visit the store.

10. The one or more computer-readable media of claim 8, wherein the receiving the first information related to identification of the first customer comprises retrieving the first information from a database upon receiving a notification from the first customer of an intention to visit the store.

11. The one or more computer-readable media of claim 8, wherein the first information related to identification of the first customer comprises a photograph of the first customer or a vehicle registration number of a vehicle associated with the first customer.

12. The one or more computer-readable media of claim 8, wherein the second information related to identification of the second customer comprises a photograph of the second customer or a vehicle registration number of a vehicle associated with the second customer.

13. The one or more computer-readable media of claim 8, wherein the first information related to identification of the first customer and the second information related to identification of the second customer are of a same type.

14. The one or more computer-readable media of claim 8, further comprising:

providing the first information related to identification of the first customer to one or more computing devices in the store in response to a positive determination that the second customer is the first customer.

15. An apparatus comprising:

a memory configured to store data and one or more sets of instructions; and

one or more processors coupled to the memory, the one or more processors configured to execute the one or more sets of instructions and perform operations comprising;

receiving first information related to identification of a first customer prior to the first customer visiting a store;

receiving second information related to identification of a second customer when the second customer visits the store;

comparing the first information and the second information to determine whether the second customer is the first customer; and

providing the first information related to identification of the first customer to one or more computing devices in response to a positive determination that the second customer is the first customer.

16. The apparatus of claim 15, wherein the receiving the first information related to identification of the first customer comprises receiving the first information when the first customer provides a notification of an intention to visit the store.

17. The apparatus of claim 15, wherein the receiving the first information related to identification of the first customer comprises retrieving the first information from a database upon receiving a notification from the first customer of an intention to visit the store.

18. The apparatus of claim 15, wherein the first information related to identification of the first customer comprises a photograph of the first customer or a vehicle registration number of a vehicle associated with the first customer.

19. The apparatus of claim 15, wherein the first information related to identification of the first customer and the second information related to identification of the second customer are of a same type.

20. The apparatus of claim 15, wherein the one or more processors are configured to further perform operations comprising:

receiving, from the first customer, an indication of a selected in-store service; and

associating the first information related to identification of the first customer to the selected in-store service in response to the positive determination that the second customer is the first customer.