SYSTEM, METHOD AND COMPUTER-IMPLEMENTED ALGORITHM FOR CLIENT LIFECYCLE EXCHANGE MANAGEMENT

• US 20160094414A1
• Filed: 05/13/2014
• Published: 03/31/2016
• Est. Priority Date: 05/15/2013
• Status: Abandoned Application

• Current Assignee: Client Lifecycle Solutions LLC
• Original Assignee: Client Lifecycle Solutions LLC
• Inventors: Merenda, Diana, Menon, Ullaas
• Application Number:
  US14/276,953
• Publication Number:
  US 20160094414A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/30 Administration of product recycling or disposal
• CPC Class Codes: H04L 41/5064 Customer relationship management
• CPC Class Codes: Y02W 90/00 Enabling technologies or technologies with a potential or indirect contribution to greenhouse gas [GHG] emissions mitigation

Abstract

The present invention concerns generally with client lifecycle exchange management, and, more particularly, with a method, a computer system, and a computer-implemented algorithm for managing and coordinating events in the asset management industry that relate to the acquisition and retention of clients and their portfolios, as well as the management of those events that relate to changes in on-going client contracts, including terminations of said contracts at the appropriate time, real-time collaborations between various functional areas of the organization.

Claims

1. A client lifecycle exchange management method comprising:

receiving, by a process running on a computer system, information related to a client event;

correlating and transmitting electronically said information to a plurality of integral functional areas, said integral functional areas selected from the group comprising organizational entities, departments, individuals and groups of individuals;

allowing real time collaboration between said integral functional areas as to said client event;

monitoring workflow application processes running on said computer system, wherein the workflow applications enable real time collaboration between said functional areas and reporting about tasks, wherein the monitoring includes monitoring compliance with special instruction, comments and attestations entered by said integral functional areas;

alerting functional areas across the firm as to delays in the management of said client lifecycle event;

triggering deliverables from said integral functional areas into whose responsibility was to have been assigned said client lifecycle event;

uploading, downloading, exchanging and storing electronically documentation pertinent to said client event; and

storing electronic records of said client event in a database management system.

2. The client lifecycle exchange management method according to claim 1, wherein said client event comprising Opportunity Preview, Client On-Board, Side-Letter Agreements, Contractual Changes, Termination, Trigger Events, New Product Development, Vendor Contract Analysis, and Customized Workflow.

3. The client lifecycle exchange management method according to claim 1, wherein said plurality of integral functional areas comprising Relationship Management, Sales, Investment Management, Portfolio Management, Database Management, Consultant Database Management, Pricing and Product Management, Billing and Fees, Legal, Compliance, Accounting, Reporting, Operations, Performance, GIPS®

Committee, Insurance, and Tax.

4. A computer-implemented algorithm for client lifecycle exchange management system, said computer-implemented algorithm comprising:

a computer readable storage medium having computer readable program code embodied therewith, said computer readable program code further comprising;

computer readable program code configured to cause a computer system to receive information related to a client event;

computer readable program code configured to cause correlating and transmitting electronically said information to a plurality of integral functional areas;

computer readable program code configured to allow real time collaboration between said integral functional areas as to said client event;

computer readable program code configured to cause monitoring workflow application processes, wherein said monitoring includes monitoring compliance with special instruction, comments and attestations entered by said integral functional areas;

computer readable program code configured to support uploading, downloading, exchanging and storing electronically documentation pertinent to said client event; and

computer readable program code configured to support storing an electronic record of said event in a database management system.

5. The computer-implemented algorithm for said client lifecycle exchange management system according to claim 4, wherein said client event comprising Opportunity Preview, Client On-Board, Side-Letter Agreements, Contractual Changes, Termination, Trigger Events, New Product Development, Vendor Contract Analysis, and Customized Workflow.

6. The computer-implemented algorithm for said client lifecycle exchange management system according to claim 4, wherein said plurality of integral functional areas comprising Relationship Management, Sales, Investment Management, Portfolio Management, Database Management, Consultant Database Management, Pricing and Product Management, Billing and Fees, Legal, Compliance, Accounting, Reporting, Operations, Performance, GIPS®

Committee, Insurance, and Tax.

7. A client lifecycle exchange management computer system comprising:

a processor; and

a storage device connected to said processor, wherein said storage device has stored thereon a client lifecycle exchange management software program for controlling said processor, and wherein said processor is operative with said program to execute said program for receiving information related to a client event;

wherein said processor is operative with said program to execute said program for automatically correlating and transmitting electronically said information to a plurality of integral functional areas;

wherein said processor is operative with said program to execute said program for allowing real time collaboration between said integral functional areas as to said client event;

wherein said processor is operative with said program to execute said program for monitoring workflow application processes, wherein said monitoring includes monitoring compliance with special instruction, comments and attestations entered by said integral functional areas;

wherein said processor is operative with said program to execute said program for uploading, downloading, exchanging and storing electronically documentation pertinent to said client event; and

wherein said processor is operative with said program to execute said program for storing an electronics record of said event in a database management system.

8. The client lifecycle exchange management computer system according to claim 7, said client event comprising Opportunity Preview, Client On-Board, Side-Letter Agreements, Contractual Changes, Termination, Trigger Events, New Product Development, Vendor Contract Analysis, and Customized Workflow.

9. The client lifecycle exchange management computer system according to claim 7, wherein said plurality of integral functional areas comprising Relationship Management, Sales, Investment Management, Portfolio Management, Database Management, Consultant Database Management, Pricing and Product Management, Billing and Fees, Legal, Compliance, Accounting, Reporting, Operations, Performance, GIPS®

Committee, Insurance, and Tax.