Geofencing system for obtaining personal location and preference data and automatic distribution of consumer specific data, benefits and incentives based on variable factor matrix determinations

• US 20160098742A1
• Filed: 10/07/2014
• Published: 04/07/2016
• Est. Priority Date: 10/07/2014
• Status: Abandoned Application

• Current Assignee: Alex Minicucci, Luke A. Wallace
• Original Assignee: Alex Minicucci, Luke A. Wallace
• Inventors: Minicucci, Alex, Wallace, Luke A.
• Application Number:
  US14/121,684
• Publication Number:
  US 20160098742A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0237 at kiosk

Abstract

A geo-fencing marketing system and method for the acquisition of personal data via location specific data entry and associated non-transitory computer-readable storage media having computer-executable instructions embodied thereon situated within a business environment to secure customer data for use in SMS/text location specific marketing campaigns and to permit automation of personalized marketing, benefits and incentives to customers as a function of specific customer preference data, historical activities and variable factor matrix determinations. The system and method further provide auto-feedback updating to modify the variable factor matrix.

Claims

1. An automated geo-fending loyalty marketing system comprising:

a. a loyalty kiosk situated at a merchant establishment that communicates with a loyalty recipient customer over a network interface with a loyalty rewards data base upon activation by, said loyalty recipient customer;

b. a processor having a memory for storing profile and loyalty activity data for at least one loyalty recipient customer, said processor administering a plurality of loyalty awards benefit programs to which the at least one loyalty recipient customer is enrolled;

c. an award benefits administration engine having different award benefits rules applicable to each of a plurality of merchants to administer a plurality of award benefits programs sponsored by said plurality of merchants and generate personalized offers and awards to the at least one loyalty recipient customer;

d. loyalty kiosk activation means through a customer unique identifier;

e. acquiring means to secure and transmit a the location of the activated loyalty kiosk;

f. a geo-fencing processor capable of determining the loyalty recipient customer'"'"'s loyalty kiosk activation;

g. a variable factor matrix server associated with the geo-fencing processor capable of selecting an appropriate personalized advertisement, offer or reward based upon merchant and customer advertisement, offer or reward benefit criteria and proximity of the merchant to the activated loyalty kiosk;

h. a rewards engine to deliver, to a customer supplied address to said processor and transmit data to the customer at the supplied address at a location remote from the loyalty kiosk;

i. a trends/intelligence database server capable of evaluating the loyalty recipient customer'"'"'s advertisement, offer or reward, the response thereto and aggregating the responses of loyalty recipient customers to revise and update advertisements, offers and rewards for transmission upon subsequent loyalty kiosk activations.

2. An automated geo-fencing marketing system of claim 1 wherein the plurality of award benefits programs sponsored by said plurality of merchants are geographically correlated to provide the loyalty recipient customers with a proximately determined incentive.

3. An automated marketing system of claim 1 wherein a proximately located award benefit is provided to the loyalty recipient customer upon activation of the loyalty kiosk by the loyalty recipient customer.

4. An automated marketing system of claim 3 wherein a second award benefit is determined by the variable factor matrix server and is provided to the loyalty recipient customer through the customer supplied address at a location remote from the loyalty kiosk.

5. An automated marketing system of claim 1, additionally comprising means to deliver a geographically determined personalized message at the loyalty kiosk relating to proximately determined incentives for the loyalty recipient customer'"'"'s account.

6. An automated marketing system of claim 1, comprising means to deliver a personalized message to the customer supplied address at a location remote from the loyalty kiosk relating to a temporally and geographically related reward available to the loyalty recipient customer.

7. An automated marketing system of claim 1, wherein the personalized message to the customer supplied address is delivered to a mobile communication device.

8. An automated geo-fencing loyalty marketing method implemented by a loyalty recipient customer comprising:

a. activating a loyalty kiosk situated at a merchant establishment by the loyalty recipient customer to communicate over a network interface with a loyalty rewards data base upon activation by said loyalty recipient customer;

b. storing profile and loyalty activity data for at least one loyalty recipient customer, said processor administering a plurality of loyalty awards benefit programs to which the at least one loyalty recipient customer is enrolled;

c. activating an award benefits administration engine having different award benefits rules applicable to each of a plurality of merchants to administer a plurality of award benefits programs sponsored by said plurality of merchants and generate personalized offers and awards to the at least one loyalty recipient customer;

d. activating the loyalty kiosk through a customer unique identifier;

e. acquiring and transmitting the location of the activated loyalty kiosk to a geo-fencing processor;

f. validating the loyalty recipient customer'"'"'s activation;

g. selecting a geo-fenced appropriate personalized advertisement, offer or reward based upon merchant and customer advertisement, offer or reward benefit criteria and proximity of the merchant to the activated loyalty kiosk;

h. a delivering to a customer supplied address, via a rewards engine, the geo-fenced personalized reward to the customer at the supplied address at a location remote from the loyalty kiosk; and

,

i. evaluating, via a trends/intelligence database server, the loyalty recipient customer'"'"'s advertisement, offer or reward, the response thereto and aggregating the responses of loyalty recipient customers to revise and update advertisements, offers and rewards for transmission upon subsequent loyalty kiosk activations.

9. The automated geo-fencing marketing method of claim 8 comprising correlating the plurality of award benefits programs sponsored by said plurality of merchants to provide each of the plurality of merchants with data relative to each of the loyalty recipient customers.

10. The automated geo-fencing marketing method of claim 9 wherein a award benefit is geographically correlated to provide the loyalty recipient customers with a proximately determined incentive upon activation of the loyalty kiosk by the loyalty recipient customer.

11. The automated geo-fencing marketing method of claim 10 wherein a second award benefit is determined by the variable factor matrix server and is provided to the loyalty recipient customer through the customer supplied address at a location remote from the loyalty kiosk.

12. The automated geo-fencing marketing method of claim 10 wherein a personalized message is delivered at the loyalty kiosk relating to the loyalty recipient customer'"'"'s account.

13. The automated geo-fencing marketing method of claim 10 wherein a personalized message is delivered to the customer supplied address at a location remote from the loyalty kiosk relating to the loyalty recipient customer'"'"'s account.

14. The automated geo-fencing marketing method of claim 8 additionally comprising delivering a geographically determined personalized message at the loyalty kiosk relating to proximately determined incentives for the loyalty recipient customer'"'"'s account.

15. The automated geo-fencing marketing method of claim 8 additionally comprising delivering a personalized message to the customer supplied address at a location remote from the loyalty kiosk relating to a temporally and geographically related reward available to the loyalty recipient customer.

16. The automated geo-fencing marketing method of claim 8 additionally comprising delivering the personalized message to the customer supplied address is delivered to a mobile communication device.

17. The automated geo-fencing marketing method of claim 8 additionally comprising delivering the personalized message to provide an immediate sales proposal in pre-determined geographical proximity the activated loyalty kiosk wherein said personalized message is determined by a variable factor matrix.