INTELLIGENT MESSAGE PROCESSING

• US 20160103792A1
• Filed: 12/15/2015
• Published: 04/14/2016
• Est. Priority Date: 12/09/2010
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Bishop, Michael L.
• Granted Patent: US 10,423,696 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/168 Details of user interfaces specifically adapted to file systems, e.g. browsing and visualisation, 2d or 3d GUIs query results presentation G06F16/156
• CPC Class Codes: G06F 16/176 Support for shared access to files; File sharing support
• CPC Class Codes: G06F 3/04812 Interaction techniques based on cursor appearance or behaviour, e.g. being affected by the presence of displayed objects
• CPC Class Codes: G06F 3/0486 Drag-and-drop
• CPC Class Codes: G06F 40/103 Formatting, i.e. changing of presentation of documents automatic justification G06F40/189; automatic line break hyphenation G06F40/191
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Techniques facilitate intelligent message processing of messages. With regard to a message, an intelligent message processor component (IMPC) can intelligently identify a desired file folder and archive the message in the folder in response to as little as one user interface (UI) control manipulation (e.g., click), when the intelligent message processor UI (IMPUI) is activated. When the IMPUI is activated, the IMPC automatically parses the message and identifies, or allows the user to identify, a keyword/phrase in the message. The IMPC automatically identifies the desired folder based on the identified keyword/phrase, and the user can click on the identified keyword/phrase to store the message in the identified file folder. The IMPUI also can comprise other UI controls that can, e.g., forward a message to another user, archive the message or related attachment in a remote storage destination, perform a customized message process, etc.

Claims

1. A system, comprising:

a processor; and

a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising;

determining that a word in a message received from a sender device is a keyword, based on parsing information associated with the message and a defined parsing criterion, to facilitate processing the message based on the keyword and a message processing control; and

in response to a manipulation of a user-interface control to drag a graphical representation of the keyword from the location in the message to move the graphical representation of the keyword over the message processing control and release the graphical representation of the keyword onto the message processing control,

activating the message processing control to facilitate determining a file folder that is associated with a tag word that is related to the keyword, based on the message processing control, and

in response to the determining the file folder based on a result of the activating of the message processing control, storing the information associated with the message in the file folder, wherein the storing is performed without presenting the file folder on a display screen, and wherein the file folder is determined to be an only file folder accessible to the system that is associated with the keyword.

2. The system of claim 1, wherein the operations further comprise:

determining message processing controls, comprising the message processing control and a second message processing control, that are able to facilitate processing of the message based on another result of the parsing of the information associated with the message, wherein the information associated with the message comprises a first information portion that is determined to be related to the message processing control and a second information portion that is determined to be related to the second message processing control.

3. The system of claim 2, wherein the operations further comprise:

in response to determining that a cursor is hovering over the second information portion, initiating display of the second message processing control on the display screen in proximity to the second information portion to facilitate processing at least the second information portion of the message using the second message processing control.

4. The system of claim 2, wherein the operations further comprise:

determining whether the second message processing control and a third message processing control are to be included in the message processing controls to be presented on the display screen based on the information associated with the message and historical information relating to user activity with regard to processing of messages presented on the display screen, wherein the information associated with the message comprises a third information portion that is determined to be related to the third message processing control; and

determining that the second message processing control is to be included in the message processing controls and the third message processing control is not to be included in the message processing controls based on a result of an analysis of the historical information relating to the user activity indicating that the second message processing control is utilized on a more frequent basis than the third message processing control.

5. The system of claim 1, wherein the message processing control is an archive control that facilitates storage of the information associated with the message, and wherein the operations further comprise:

parsing the information associated with the message to facilitate determining the word associated with the message to be the keyword; and

determining the word is the keyword based on the word satisfying the defined parsing criterion that indicates the word is potentially associated with the file folder stored in a data store.

6. The system of claim 1, wherein the manipulation of the user-interface control is a single mouse click, and wherein the operations further comprise:

receiving input information indicating the selection of the keyword in the message, wherein the input information is the single mouse click, and wherein the storing the information associated with the message further comprises storing the information associated with the message in the file folder associated with the tag word that matches the keyword in response to the single mouse click.

7. The system of claim 1, wherein the operations further comprise:

receiving input information indicating selection of a file attached to the message and selection of the keyword in the message; and

storing the file in the file folder associated with the tag word that matches the keyword based on the message processing control.

8. The system of claim 1, wherein the operations further comprise initiating presenting of a media file associated with the message on a television based on another message processing control presented on a user interface.

9. The system of claim 1, wherein the operations further comprise:

in response to another message processing control being selected,

accessing the online page associated with the link, wherein the other message processing control facilitates access and storage of an online page associated with a link contained in the message; and

storing information associated with the online page in the file folder in a data store, based on the keyword associated with the message matching the tag word associated with the file folder.

10. The system of claim 1, wherein the operations further comprise:

in response to another message processing control being selected, generating a forwarding message comprising a portion of the message and instruction information to provide an instruction for handling of the message by a recipient identity that is to receive the forwarding message, wherein the other message processing control facilitates forwarding the message to a message box associated with a specified recipient identity.

11. A method, comprising:

determining, by a system comprising a processor, a word in a message received from a sender device is a keyword, based on parsing information associated with the message and a defined parsing criterion, to facilitate processing the message based on the keyword and a message processing control; and

in response to an interface control manipulation that facilitates moving the keyword from the location in the message over the message processing control and releasing the keyword onto the message processing control,

initiating, by the system, activating the message processing control to facilitate storage of the information associated with the message, and

storing, by the system, the information associated with the message in a file folder that is associated with a tag word that is associated with the keyword, in response to the activating of the message processing control, independent of presenting the file folder on a display screen, wherein the file folder is determined to be an only file folder associated with the keyword.

12. The method of claim 11, further comprising:

determining, by the system, message processing controls, comprising the message processing control and a second message processing control, usable to facilitate processing the message based on the information of the message, wherein the information of the message comprises a first information portion that is determined to be related to a first function associated with the message processing control and a second information portion that is determined to be related to a second function associated with the second message processing control.

13. The method of claim 12, further comprising:

in response to determining there is an interaction between a cursor and the second information portion, displaying, by the system, the second message processing control on a display screen adjacent to the second information portion to facilitate processing at least the second information portion of the message using the second message processing control.

14. The method of claim 11, further comprising:

comparing, by the system, the word associated with the message to respective tag words respectively associated with respective file folders stored in a data store, wherein the determining the word is the keyword further comprises determining the word is the keyword in response to the word matching the tag word of the respective tag words, and wherein the tag word is associated with the file folder of the respective file folders; and

emphasizing, by the system, the word in the message to facilitate indicating that the word is the keyword that is associated with the file folder.

15. The method of claim 11, further comprising:

receiving, by the system, input information indicating selection of a media file associated with the message; and

facilitating, by the system, the presenting of the media information of the media file on a media presentation device in response to the input information, based on another message processing control that facilitates presenting media information of the media file.

16. The method of claim 11, further comprising:

receiving, by the system, input information indicating selection of a link contained in the message;

accessing, by the system, the online page associated with the link in response to the input information; and

storing, by the system, the online page in the file folder in the data store in response to the input information based on another message processing control that facilitates storing an online page associated with the link.

17. The method of claim 11, further comprising:

receiving, by the system, input information indicating selection of an assistant control of the message processing controls, wherein the assistant control facilitates forwarding the message and instructions relating to managing the information of the message to a defined message destination location;

generating, by the system, a forwarding message addressed to the defined message destination location based on the assistant control, wherein the forwarding message comprises the information of the message and instruction information comprising the instructions relating to the managing of the information of the message by a user identity associated with the defined message destination location; and

communicating, by the system, the forwarding message to the defined message destination location.

18. The method of claim 11, further comprising:

in response to no file folder being identified as being related to the message;

creating, by the system, a new file folder in which to store the message;

determining, by the system, a sub-directory in the data store in which the new file folder is to be stored based on the keyword;

initiating, by the system, presenting of the sub-directory on the display screen to facilitate selecting the sub-directory by a user identity without the user identity having to search for and locate the sub-directory in the data store; and

storing, by the system, the new file folder with the message stored therein in the sub-directory in response to selection information being received to indicate the sub-directory has been selected.

19. A machine-readable storage medium comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:

determining alphanumeric symbols in a message received from a sender device is a keyword, based on parsing information associated with the message and a defined parsing criterion, to facilitate processing the message based on the keyword and the message processing control; and

in response to an user-interface control manipulation that facilitates dragging the keyword from the location in the message in the message to move the keyword over the message processing control and releasing the keyword onto the message processing control,

selecting the message processing control to activate the message processing control to facilitate storage of the information associated with the message, and

storing the information associated with the message in a file folder that is associated with a tag word that matches the keyword, based on the activating of the message processing control, without presenting the file folder on a display screen, wherein the file folder is determined to be a sole file folder associated with the keyword.

20. The machine-readable storage medium of claim 19, wherein the operations further comprise:

emphasizing the alphanumeric symbols in the message using a first emphasis to facilitate indicating that the word is the keyword that is associated with the file folder; and

emphasizing second alphanumeric symbols in the message using a second emphasis to facilitate indicating that the second alphanumeric symbols form a potential keyword that is associated with another file folder that potentially is related to the message.