SALES ASSISTANCE BASED ON PURCHASING PREDICTION
1 Assignment
0 Petitions
Accused Products
Abstract
The method includes receiving a location of a client device and one or more items of interest to a user of the client device. The method further includes determining that the location of the client device is within a threshold distance of an item of the one or more items of interest. The method further includes generating a communication with the user of the client device. The method further includes receiving a response from the user of the client device. The method further includes determining if the received response indicates an intent to purchase the item. In one embodiment, the method further includes identifying a sales representative to assist the user of the client device, responsive to determining that the received response indicates an intent to purchase the item.
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Citations
20 Claims
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1-7. -7. (canceled)
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8. A computer program product for managing responses in a communication with a user, the computer program product comprising:
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one or more computer readable storage media and program instructions stored on the one or more computer readable storage media, the program instructions comprising; program instructions to receive a location of a client device, and one or more items of interest to a user of the client device; program instructions to determine that the location of the client device is within a threshold distance of an item of the one or more items of interest; program instructions to generate a communication with the user of the client device; program instructions to receive a response from the user of the client device; and program instructions to determine if the received response indicates an intent to purchase the item. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer system for managing responses in a communication with a user, the computer system comprising:
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one or more computer processors; one or more computer readable storage media; program instructions stored on the computer readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising; program instructions to receive a location of a client device and one or more items of interest to a user of the client device; program instructions to determine that the location of the client device is within a threshold distance of an item of the one or more items of interest; program instructions to generate a communication with the user of the client device; program instructions to receive a response from the user of the client device; and program instructions to determine if the received response indicates an intent to purchase the item. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification