Targeted Message Response
First Claim
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1. A method for targeting a message response, the method comprising:
- monitoring, by one or more computer processors, recipient activity related to one or more electronic messages received by a recipient;
gathering, the by one or more computer processors, recipient interest data, wherein gathering includes collecting one or more keywords that interest the recipient as evidenced by one or more positive indicators of interest associated with the one or more keywords;
storing, the by one or more computer processors, the one or more keywords within a database associated with the recipient;
calculating, the by one or more computer processors, a recipient interest rating for each of the one or more keywords, wherein the recipient interest rating is based, at least in part, on the recipient activity and an established recipient interest baseline;
in response to a sender drafting a subsequent electronic message addressed to the recipient, comparing, by the one or more computer processors, the one or more keywords within a database associated with the recipient to a subject line and message content of the subsequent electronic message; and
suggesting, by the one or more computer processors, one or more alternative subject lines incorporating at least one of the one or more keywords stored within the database associated with the recipient, wherein suggesting the one or more alternative subject lines includes utilizing a predictive analytics system to determine a relative percentage increase in likelihood that the recipient will respond based on the one or more alternative subject lines.
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Abstract
A tool for targeting a message response. The tool monitors reactions of a user to message subject lines, message content, and social networks. The tool analyzes user interest data and calculates a user interest rating per keyword. Rated keywords are stored in association with the user. When a user drafts a message addressed to a recipient, the tool compares rated keywords within the recipient'"'"'s log with the subject line and message content. The tool suggests an alternative subject line likely to elicit a faster and more detailed response from the recipient.
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Citations
20 Claims
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1. A method for targeting a message response, the method comprising:
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monitoring, by one or more computer processors, recipient activity related to one or more electronic messages received by a recipient; gathering, the by one or more computer processors, recipient interest data, wherein gathering includes collecting one or more keywords that interest the recipient as evidenced by one or more positive indicators of interest associated with the one or more keywords; storing, the by one or more computer processors, the one or more keywords within a database associated with the recipient; calculating, the by one or more computer processors, a recipient interest rating for each of the one or more keywords, wherein the recipient interest rating is based, at least in part, on the recipient activity and an established recipient interest baseline; in response to a sender drafting a subsequent electronic message addressed to the recipient, comparing, by the one or more computer processors, the one or more keywords within a database associated with the recipient to a subject line and message content of the subsequent electronic message; and suggesting, by the one or more computer processors, one or more alternative subject lines incorporating at least one of the one or more keywords stored within the database associated with the recipient, wherein suggesting the one or more alternative subject lines includes utilizing a predictive analytics system to determine a relative percentage increase in likelihood that the recipient will respond based on the one or more alternative subject lines. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer program product for targeting a message response, the computer program product comprising:
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one or more computer-readable storage media and program instructions stored on the one or more computer-readable storage media, the program instructions comprising; program instructions to monitor recipient activity related to one or more electronic messages received by a recipient; program instructions to gather recipient interest data, wherein gathering includes collecting one or more keywords that interest the recipient as evidenced by one or more positive indicators of interest associated with the one or more keywords; program instructions to store the one or more keywords within a database associated with the recipient; program instructions to calculate a recipient interest rating for each of the one or more keywords, wherein the recipient interest rating is based, at least in part, on the recipient activity and an established recipient interest baseline; in response to a sender drafting a subsequent electronic message addressed to the recipient, program instructions to compare the one or more keywords within a database associated with the recipient to a subject line and message content of the subsequent electronic message; and program instructions to suggest one or more alternative subject lines incorporating at least one of the one or more keywords stored within the database associated with the recipient, wherein suggesting the one or more alternative subject lines includes utilizing a predictive analytics system to determine a relative percentage increase in likelihood that the recipient will respond based on the one or more alternative subject lines. - View Dependent Claims (11, 12, 13, 14)
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15. A computer system for targeting a message response, the computer system comprising:
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one or more computer processors; one or more computer-readable storage media; program instructions stored on at least one of the one or more computer-readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising; program instructions to monitor recipient activity related to one or more electronic messages received by a recipient; program instructions to gather recipient interest data, wherein gathering includes collecting one or more keywords that interest the recipient as evidenced by one or more positive indicators of interest associated with the one or more keywords; program instructions to store the one or more keywords within a database associated with the recipient; program instructions to calculate a recipient interest rating for each of the one or more keywords, wherein the recipient interest rating is based, at least in part, on the recipient activity and an established recipient interest baseline; in response to a sender drafting a subsequent electronic message addressed to the recipient, program instructions to compare the one or more keywords within a database associated with the recipient to a subject line and message content of the subsequent electronic message; and program instructions to suggest one or more alternative subject lines incorporating at least one of the one or more keywords stored within the database associated with the recipient, wherein suggesting the one or more alternative subject lines includes utilizing a predictive analytics system to determine a relative percentage increase in likelihood that the recipient will respond based on the one or more alternative subject lines. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification