Virtual Home Safety Assessment Framework

• US 20160165189A1
• Filed: 12/09/2014
• Published: 06/09/2016
• Est. Priority Date: 12/09/2014
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: Walker, James M., DeHaan, Jan
• Granted Patent: US 9,747,654 B2
• Time in Patent Office: Days
• CPC Class Codes: G06N 5/04 Inference or reasoning models
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/265 Personal security, identity or safety
• CPC Class Codes: G16H 15/00 ICT specially adapted for medical reports, e.g. generation or transmission thereof
• CPC Class Codes: G16H 40/63 for local operation
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

Disclosed herein is a framework for facilitating virtual safety assessment. In accordance with one aspect, the framework receives image data of an environment to be assessed for safety from an agent support system. The framework sends such image data to an expert support system and receives safety assessment information from the expert support system determined based on the image data. The framework then provides a report based at least in part on such safety assessment information.

Claims

1. A system for facilitating virtual safety assessment, comprising:

an agent support system that receives image data of an environment to be assessed for safety, wherein the agent support system includes a first user interface;

an expert support system including a second user interface; and

a computer system communicatively coupled to the agent support system and the expert support system, wherein the computer system includes

a non-transitory memory device for storing computer readable program code, and

a processor device in communication with the memory device, the processor device being operative with the computer readable program code to perform steps including

receiving, from the agent support system, the image data,

sending, to the expert support system, the image data,

receiving, from the expert support system, safety assessment information determined based on the image data, and

providing a report based at least in part on the safety assessment information.

2. The system of claim 1 wherein the image data comprises video image data.

3. The system of claim 1 wherein the image data comprises still images.

4. The system of claim 1 wherein the first user interface provides directions for operating an imaging device to acquire the image data.

5. The system of claim 4 wherein the processor device is operative with the computer readable program code to generate the directions for operating the imaging device.

6. The system of claim 1 wherein the first user interface enables a user to solicit recommendations on how to address specific safety hazards themselves, price information or competitive bids for hazard mitigation services, or a combination thereof.

7. The system of claim 1 wherein the first user interface facilitates the establishment of a two-way communication channel between the agent support system and the expert support system.

8. The system of claim 7 wherein the agent support system sends, via the two-way communication channel to the expert support system, a live video feed of the environment.

9. The system of claim 7 wherein the expert support system sends, via the two-way communication channel, directions in acquiring the image data in response to the live video feed.

10. The system of claim 1 wherein the processor device is operative with the computer readable program code to generate, in response to a live video feed of the environment, directions for acquiring the image data.

11. The system of claim 10 wherein the directions include instructions for manipulating an imaging device used to acquire the image data.

12. The system of claim 1 wherein the second user interface enables a user to annotate the image data to indicate any potential safety hazard.

13. The system of claim 1 wherein the processor device is operative with the computer readable program code to annotate the image data to indicate any potential safety hazard.

14. The system of claim 1 wherein the processor device is operative with the computer readable program code to initiate an actual person review in response to inconclusive determination of any potential safety hazard.

15. The system of claim 1 wherein the second user interface enables a user to manipulate the image data to better visualize any potential safety hazard.

16. The system of claim 1 wherein the processor device is further operative with the computer readable program code to manipulate the image data to better visualize any potential safety hazard.

17. The system of claim 1 wherein the second user interface enables a user to generate, based on the image data, one or more images that visually simulate the environment after hazard remediation is completed.

18. The system of claim 1 wherein the processor device is operative with the computer readable program code to generate, based on the image data, one or more images that visually simulate the environment after hazard remediation is completed.

19. The system of claim 1 wherein the safety assessment information includes hazard remediation recommendations.

20. The system of claim 19 wherein the second user interface enables a user to input the hazard remediation recommendations based at least in part on identified potential safety hazards.

21. The system of claim 19 wherein the second user interface presents information about an occupant of the environment that a user takes into account when determining the hazard remediation recommendations.

22. The system of claim 21 wherein the information about the occupant is retrieved from a health information technology system.

23. The system of claim 1 wherein the processor device is operative with the computer readable program code to provide the report by generating hazard remediation recommendations based at least in part on identified potential safety hazards.

24. The system of claim 23 wherein the processor device is further operative with the computer readable program code to generate the hazard remediation recommendations based at least in part on information about an occupant of the environment.

25. The system of claim 24 wherein the information about the occupant is retrieved from a health information technology system.

26. The system of claim 1 wherein the processor device is further operative with the computer readable program code to generate the report by including contact information of one or more installation contractors for addressing identified potential safety hazards in the report.

27. The system of claim 1 wherein the safety assessment information or report includes recommendations for patient education, medical supplies, medical services, or a combination thereof.

28. The system of claim 1 wherein the processor device is further operative with the computer readable program code to generate the report by including scheduling, billing, payment processing information, or a combination thereof in the report.

29. A non-transitory computer readable medium embodying a program of instructions executable by machine to perform steps for facilitating virtual safety assessment, the steps comprising:

receiving, from an agent support system, image data of an environment to be assessed for safety;

sending, to an expert support system, the image data;

receiving, from the expert support system, safety assessment information determined based on the image data, and

providing a report based at least in part on the safety assessment information.

30. A method of facilitating virtual safety assessment, comprising:

receiving, from an agent support system, image data of an environment to be assessed for safety;

sending, to an expert support system, the image data;

receiving, from the expert support system, safety assessment information determined based on the image data, and

providing a report based at least in part on the safety assessment information.