USER INTERFACE WITH ANALYTICS OVERLAY

• US 20160171734A1
• Filed: 12/16/2014
• Published: 06/16/2016
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Romero, Eric, Colby, David J.
• Granted Patent: US 9,792,008 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/283 Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06T 11/206 Drawing of charts or graphs
• CPC Class Codes: G06T 2200/24 involving graphical user interfaces [GUIs]

Abstract

A method for displaying analytics data includes collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a number of computing devices. The analytics data is received by a computing device. The analytics data is displayed on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay including a graphical representation of the analytics data.

Claims

1. A method for displaying analytics data, comprising:

collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a plurality of computing devices;

receiving, at a first computing device of the plurality of computing devices, the analytics data; and

displaying the analytics data on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

2. The method of claim 1, further including receiving the analytics data at the first computing device in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the first computing device.

3. The method of claim 1, wherein the analytics data is pre-fetched from the analytics server and received at the first computing device at predetermined intervals.

4. The method of claim 1, wherein the graphical representation of the analytics data includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with the user interface element.

5. The method of claim 4, wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

6. The method of claim 4, wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.

7. The method of claim 1, wherein the graphical representation is a page path indicating a path traversed by a user with respect to the user interface elements.

8. The method of claim 1, wherein the user interface is a web-based user interface and the application is a web-based application executed by a browser provided by the computing device.

9. A non-transitory machine-readable medium including instructions for processing analytics data, which instructions, when executed by a processor, causes the processor to perform the steps of:

requesting, from an analytics database remote from the processor, analytics data comprising trackable events associated with operation of an application on a plurality of computing devices; and

displaying the analytics data on a first computing device of the plurality of computing devices during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

10. The non-transitory machine-readable medium of claim 9, wherein the instructions are further configured to cause the processor to request the analytics data in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the computing device.

11. The non-transitory machine-readable medium of claim 9, wherein the instructions are further configured to cause the processor to pre-fetch the analytics data at predetermined intervals.

12. The non-transitory machine-readable medium of claim 11, wherein the instructions are further configured to cause a graphical representation of the analytics data that includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with each of the user interface elements.

13. The non-transitory machine-readable medium of claim 11, wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

14. The non-transitory machine-readable medium of claim 11, wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.

15. An analytics system comprising:

an analytics database comprising analytics data including trackable events associated with operation of an application on a plurality of computing devices;

a first computing device of the plurality of computing devices, the first computing device configured to request, over a network, the analytics data from the analytics database, and to display the analytics data during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

16. The system of claim 15, wherein the first computing device is configured to receive the analytics data in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the first computing device.

17. The system of claim 15, wherein the analytics data is pre-fetched from the analytics database and received at the first computing device at predetermined intervals.

18. The system of claim 15, wherein the graphical representation of the analytics data includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with the user interface element.

19. The system of claim 15, wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

20. The system of claim 15, wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.