Transition from a Primary Communication Session Type to a Secondary Communication Session Type

• US 20160173616A1
• Filed: 12/16/2014
• Published: 06/16/2016
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bank, Judith H., Harpur, Liam, Lyle, Ruthie D., O'Sullivan, Patrick J., Sun, Lin
• Granted Patent: US 9,998,548 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/148 Migration or transfer of sessions

Abstract

Communications from a primary communication session are transitioned to a secondary communication session. A primary communication from a primary communication session is detected, where the primary communication is between a first device and a second device, and where the primary communication session is a first type of communication session. A signal selecting a secondary communication session for future communications from the first device is received, where the secondary communication session is a second type of communication session that is different from the first type of communication session, and where the secondary communication session has been determined to be a preferable venue for the future communications from the first device. Future communications from the first device are then directed to the secondary communication session.

Claims

1. A method of transitioning from a primary communication session to a secondary communication session, the method comprising:

detecting, by a communication monitoring device, a primary communication from a primary communication session, wherein the primary communication is between a first communication device and a second communication device, and wherein the primary communication session is a first type of communication session;

receiving, by the communication monitoring device, a signal selecting a secondary communication session for future communications from the first communication device, wherein the secondary communication session is a second type of communication session that is different from the first type of communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device; and

directing, by the communication monitoring device, the future communications from the first communication device to the secondary communication session.

2. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a user input that identifies the second type of communication session.

3. The method of claim 1, further comprising:

data mining, by the communication monitoring device, content of the primary communication to identify a subject of the primary communication; and

selecting, by the communication monitoring device, the second type of communication session based on the subject of the primary communication.

4. The method of claim 3, wherein the primary communication session is an e-mail session, and wherein the secondary communication session is in a community chat room that is devoted to the subject of the primary communication session.

5. The method of claim 4, further comprising:

determining, by the communication monitoring device, that a specific device from the primary communication session is already enrolled in an existing community chat room that is directed to the subject matter of the primary communication session; and

removing, by the communication monitoring device, the specific device from the community chat room that was architected for the secondary communication session.

6. The method of claim 1, further comprising:

data mining, by the communication monitoring device, content of the primary communication to identify a subject of the primary communication; and

utilizing, by the communication monitoring device, the subject to architect the secondary communication session, wherein the primary communication session is an e-mail session among a first set of participants, and wherein the secondary communication session is an e-mail session among a second set of participants.

7. The method of claim 1, wherein the primary communication session is a text-based communication session, and wherein the method further comprises:

detecting, by a keystroke pattern detection hardware device, a keystroke pattern from a device used in the text-based communication session; and

assigning, by the communication monitoring device and based on the keystroke pattern, the device used in the text-based communication session to a non-text-based communication session.

8. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a device type signal that identifies a type of device from the first set of communication devices; and

utilizing, by the communication monitoring device, the device type signal to architect the secondary communication session.

9. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a sensor signal from a sensor on a device from the first set of communication devices, wherein the sensor signal describes a physical condition of the device; and

utilizing, by the communication monitoring device, the sensor signal to architect the secondary communication session.

10. The method of claim 1, wherein the primary communication session is an e-mail session, wherein the secondary communication session is via a chat room, and wherein the method further comprises:

populating the chat room with e-mails from the e-mail session.

11. The method of claim 1, wherein the primary communication session is an e-mail session, wherein the secondary communication session is via a forum webpage, and wherein the method further comprises:

populating the forum webpage with e-mails from the e-mail session.

18. The method of claim 1, wherein the primary communication session is an e-mail session, wherein the secondary communication session is via a chat room, and wherein the communication monitoring device populates the chat room with e-mails from the e-mail session.

12. A system comprising:

a first communication device;

a second communication device, wherein a primary communication session is established by a primary communication between the first communication device and the second communication device; and

a communication monitoring device that monitors the first communication device and the second communication device, wherein the communication monitoring device;

detects the primary communication from the primary communication session, wherein the primary communication session is of a first type of communication session;

receives a signal selecting a secondary communication session for future communications from the first communication device, wherein the secondary communication session is of a second type of communication session that is different from the first type of communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device; and

directs the future communications from the first communication device to the secondary communication session.

13. The system of claim 12, wherein the primary communication session is an e-mail session, and wherein the secondary communication session is in a community chat room that is devoted to a subject of the primary communication session.

14. The system of claim 13, wherein the communication monitoring device determines that a specific device from the primary communication session is already enrolled in an existing community chat room that is directed to the subject matter of the primary communication session, and wherein the communication monitoring device removes the specific device from the community chat room that was architected for the secondary communication session in response to determining that the specific device from the primary communication session is already enrolled in the existing community chat room.

15. The system of claim 12, wherein the primary communication session is a text-based communication session, and wherein the system further comprises:

detecting, by a keystroke pattern detection hardware device, a keystroke pattern from the first communication device; and

assigning, by the communication monitoring device and based on the keystroke pattern, the first communication device used in the text-based communication session to a non-text-based communication session.

16. The system of claim 12, further comprising:

a device type generator on the first communication device, wherein the device type generator generates a device type signal that identifies a device type that describes the first communication device; and

utilizing, by the communication monitoring device, the device type signal to architect the secondary communication session.

17. The system of claim 12, further comprising:

a sensor on the first communication device, wherein the sensor generates a condition signal that describes a physical condition of the device, and wherein the sensor transmits the condition signal to the communication monitoring device, and wherein the communication monitoring device utilizes the condition signal to architect the secondary communication session.

19. A computer program product for transitioning from a primary communication session to a secondary communication session, the computer program product comprising a computer readable storage medium having program code embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, and wherein the program code is readable and executable by a processor to perform a method comprising:

detecting a primary communication from a primary communication session, wherein the primary communication is between a first communication device and a second communication device, and wherein the primary communication session is a first type of communication session;

receiving a signal selecting a secondary communication session for future communications from the first communication device, wherein the secondary communication session is a second type of communication session that is different from the first type of communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device; and

directing the future communications from the first communication device to the secondary communication session.

20. The computer program product of claim 19, wherein the primary communication session is a text-based communication session, and wherein the method further comprises:

detecting a keystroke pattern from a device used in the text-based communication session; and

assigning, based on the keystroke pattern, the device used in the text-based communication session to a non-text-based communication session.