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SYSTEMS AND METHODS FOR MODIFYING PACKAGE DELIVERY CHARACTERISTICS

  • US 20160180287A1
  • Filed: 12/19/2014
  • Published: 06/23/2016
  • Est. Priority Date: 12/19/2014
  • Status: Abandoned Application
First Claim
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1. A method of adjusting a shipping level-of-service for a shipment, the method comprising:

  • receiving, at a shipping company computing system from a merchant computing system, a shipping request including an initial shipping level-of-service for the shipment, wherein the shipping company computing system is associated with a shipping company hired to deliver the shipment;

    sending, by the shipping company computing system, tracking information to a customer computing device, wherein the tracking information includes a unique tracking number associated with the shipment;

    receiving, by the shipping company computing system and from the customer computing device, a request to modify the initial shipping level-of-service for the shipment to a second shipping level-of-service;

    dispatching, by the shipping company computing system, updated shipping instructions to a delivery agent in accordance with the second shipping level-of-service;

    determining, by the shipping company computing system, a cost adjustment amount associated with the request to modify the initial shipping level-of-service, wherein the second shipping level of service is more expensive than the initial shipping level-of-service; and

    receiving a payment from the customer prior to dispatching the updated shipping instructions, wherein the payment includes an agreement by the customer to at least one of waive rights associated with the shipment, receive downgraded shipping on a set number of future shipments, or receive advertisements with the shipment.

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