SYSTEM AND METHOD FOR MINIMIZING A PHYSICAL QUEUE
First Claim
1. A method for minimizing a physical queue for a first guest attraction, the method comprising:
- storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction;
updating the position of the guest when the first virtual queue is changed;
providing a notification to a terminal associated with the guest for the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue;
removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue;
storing the guest identifier in a second virtual queue corresponding to the physical queue; and
removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue.
1 Assignment
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Accused Products
Abstract
A method for minimizing a physical queue for a first guest attraction, the method including storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction, updating the first virtual queue when the position of the guest within the first virtual queue is changed, providing a notification to the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue, removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue, storing the guest identifier in a second virtual queue corresponding to the physical queue, and removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue.
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Citations
33 Claims
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1. A method for minimizing a physical queue for a first guest attraction, the method comprising:
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storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction; updating the position of the guest when the first virtual queue is changed; providing a notification to a terminal associated with the guest for the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue; removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue; storing the guest identifier in a second virtual queue corresponding to the physical queue; and removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for minimizing a physical queue for a first guest attraction, the system comprising:
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a memory configured to store information; a communication interface configured to transmit and receive information; and a controller configured to; cause the memory to store a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction; update the position of the guest when the first virtual queue is changed; cause the communication interface to transmit a notification to a terminal associated with the guest for the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue; cause the memory to remove the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue; cause the memory to store the guest identifier in a second virtual queue corresponding to the physical queue; and cause the memory to remove the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A machine-readable non-transitory medium having stored thereon machine-executable instructions for:
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storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction; updating the position of the guest when the first virtual queue is changed; providing a notification to a terminal associated with the guest for the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue; removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue; storing the guest identifier in a second virtual queue corresponding to the physical queue; and removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting in the physical queue. - View Dependent Claims (29, 30, 31, 32, 33)
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Specification