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SYSTEMS AND METHODS TO AVOID COLLISIONS IN ESTABLISHING REAL-TIME COMMUNICATION CONNECTIONS

  • US 20160191711A1
  • Filed: 12/29/2014
  • Published: 06/30/2016
  • Est. Priority Date: 12/29/2014
  • Status: Active Grant
First Claim
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1. A method implemented in a communication system, the method comprising:

  • storing, in a computing apparatus configured in the communication system, data identifyinga plurality of advisers,availability of the advisers for real time communications over the communication system, andinformation of the advisers;

    providing, via the computing apparatus, a user interface to receive user input to request a list of advisers;

    identifying and ranking, by the computing apparatus, the list of advisers based at least in part on the availability of the advisers, the information of the advisers, and the user input;

    randomizing, by the computing apparatus, a top portion of the list;

    presenting, via the computing apparatus, the list with the top portion randomized in the user interface;

    receiving, by the computing apparatus, a user selection of an adviser from the list; and

    providing, by the computing apparatus, a real time communication connection between a user of the user interface and the adviser selected from the list.

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