COGNITIVE CONTEXTUALIZATION OF EMERGENCY MANAGEMENT SYSTEM COMMUNICATIONS
First Claim
1. A method comprising:
- receiving an input communication from a first user, wherein the input communication includes input information relating to an event;
receiving a first user contextual information, wherein the first user contextual information pertains to an emotional state of the first user at the time the input communication was received;
determining an output communication based, at least in part, on the received first user contextual information, wherein the output communication includes output information relating to the event; and
sending the output communication to a first recipient.
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Accused Products
Abstract
Software that contextualizes communications during an event by performing the following steps: (i) receiving an input communication from a first user, where the input communication includes input information relating to the event; (ii) receiving first user contextual information, where the first user contextual information pertains to an emotional state of the first user at the time the input communication was received; (iii) determining an output communication based, at least in part, on the received first user contextual information, where the output communication includes output information relating to the event; and (iv) sending the output communication to a first recipient.
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Citations
20 Claims
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1. A method comprising:
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receiving an input communication from a first user, wherein the input communication includes input information relating to an event; receiving a first user contextual information, wherein the first user contextual information pertains to an emotional state of the first user at the time the input communication was received; determining an output communication based, at least in part, on the received first user contextual information, wherein the output communication includes output information relating to the event; and sending the output communication to a first recipient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer program product comprising a computer readable storage medium having stored thereon:
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first program instructions programmed to receive an input communication from a first user, wherein the input communication includes input information relating to an event; second program instructions programmed to receive a first user contextual information, wherein the first user contextual information pertains to an emotional state of the first user at the time the input communication was received; third program instructions programmed to determine an output communication based, at least in part, on the received first user contextual information, wherein the output communication includes output information relating to the event; and fourth program instructions programmed to send the output communication to a first recipient. - View Dependent Claims (14, 15, 16)
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17. A computer system comprising:
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a processor(s) set; and a computer readable storage medium; wherein; the processor set is structured, located, connected and/or programmed to run program instructions stored on the computer readable storage medium; and the program instructions include; first program instructions programmed to receive an input communication from a first user, wherein the input communication includes input information relating to an event; second program instructions programmed to receive a first user contextual information, wherein the first user contextual information pertains to an emotional state of the first user at the time the input communication was received; third program instructions programmed to determine an output communication based, at least in part, on the received first user contextual information, wherein the output communication includes output information relating to the event; and fourth program instructions programmed to send the output communication to a first recipient. - View Dependent Claims (18, 19, 20)
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Specification