METHOD AND SYSTEM FOR INSURANCE CLAIMS ADJUSTMENT SCHEDULING
First Claim
1. ) A method for scheduling and managing insurance loss events, the method comprising:
- a) creating a first entity record associated with a first entity and a second entity record associated with a second entity;
b) within one or both of the first entity record and the second entity record associating the first entity with the second entity;
c) associating a set of scheduling rules with the second entity;
d) generating an appointment record comprising a set of appointment information and a set of claim information, and associating the appointment record, the set of appointment information, and the set of claim information with a third entity;
e) associating the appointment record with the second entity;
f) automatically generating by a computer a set of scheduling information, the set of scheduling information based on the set of scheduling rules associated with the second entity and the appointment information and associating the set of scheduling information with the appointment record;
g) automatically generating by a computer a set of routing information based on the set of scheduling information and a set of routing preferences; and
h) generating a signal for displaying information comprising the appointment record on a display associated with the first entity or the second entity.
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Accused Products
Abstract
The invention relates to a system and method that allows for the insurance adjuster to manage, schedule, route, track income, and track expenses for multiple insurance companies or multiple independent adjusting firms handling claims for multiple insurance companies. More specifically, a scheduler uses a specialized interface to manage insurance companies, insurance adjustment firms, adjusters, schedulers, homeowners, and scheduled appointments. An administrator may oversee the entire system, and a plurality of schedulers may utilize the same system to manage and schedule appointments for many independent insurance claims adjusters investigating claims for different insurance companies. The invention automates and streamlines the claims adjustment scheduling process and provides the user with an all in one solution for scheduling insurance claims adjustment appointments.
26 Citations
15 Claims
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1. ) A method for scheduling and managing insurance loss events, the method comprising:
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a) creating a first entity record associated with a first entity and a second entity record associated with a second entity; b) within one or both of the first entity record and the second entity record associating the first entity with the second entity; c) associating a set of scheduling rules with the second entity; d) generating an appointment record comprising a set of appointment information and a set of claim information, and associating the appointment record, the set of appointment information, and the set of claim information with a third entity; e) associating the appointment record with the second entity; f) automatically generating by a computer a set of scheduling information, the set of scheduling information based on the set of scheduling rules associated with the second entity and the appointment information and associating the set of scheduling information with the appointment record; g) automatically generating by a computer a set of routing information based on the set of scheduling information and a set of routing preferences; and h) generating a signal for displaying information comprising the appointment record on a display associated with the first entity or the second entity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. ) A system for scheduling and managing insurance loss events, the system comprising:
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a) an appointment database and an entity database; b) a server, the server comprising a processor and memory, the memory adapted to store a set of instruction for execution by the processor, the instructions adapted to; i) receive a first set of information associated with a first entity and a second set of information associated with a second entity; ii) generate a first entity record based on the first set of information and associated with the first entity and generate a second entity record based on the second set of information and associated with the second entity; iii) store the first entity record and second entity record in the entity database; iv) associate the first entity record with the second entity record; v) associate a set of rules with the second entity; vi) generate an appointment record comprising a set of appointment information and a set of claim information, and associating the appointment record, the set of appointment information, and the set of claim information with a third entity record associated with a third entity; vii) store the appointment record in the appointment database and the third entity record in the entity database; viii) automatically generate a set of scheduling information, the set of scheduling information based on the set of scheduling rules associated with the second entity and the appointment information, and associate the set of scheduling information with the appointment record; ix) automatically generate a set of routing information based on the set of scheduling information and a set of routing preferences; x) store the set of scheduling information and routing information in the appointment database; and xi) generate a signal for displaying the set of scheduling and routing information. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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Specification