AUTOMATED TRAINING AND EVALUATION OF EMPLOYEES

• US 20160225283A1
• Filed: 01/29/2015
• Published: 08/04/2016
• Est. Priority Date: 01/29/2015
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Hopkins, Jennifer L., Fry, Jocelyn A.
• Granted Patent: US 10,235,901 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/105 Human resources
• CPC Class Codes: G09B 19/0076 Body hygiene; Dressing; Knot tying
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student
• CPC Class Codes: G09B 7/06 of the multiple-choice answer-type, i.e. where a given question is provided with a series of answers and a choice has to be made from the answers

Abstract

This specification generally relates to automated training and evaluation of employees. One example method includes presenting a clothing selection task to an employee, the clothing selection task including providing categories of clothing items to the employee and directing the employee to select a clothing item for each of the categories, and associated with a training scenario including evaluation criteria for evaluating the clothing items selected by the employee; in response to presenting the clothing selection task to the employee, identifying a set of clothing item selections by the employee associated with the categories included in the clothing selection task; in response to identifying the set of clothing item selections, automatically evaluating the set of clothing item selections based on the evaluation criteria included in the training scenario associated with the clothing selection task; and presenting a result of automatically evaluating the set of clothing item selections to the employee.

Claims

1. A computer-implemented method executed by one or more processors, the method comprising:

presenting a clothing selection task to an employee, the clothing selection task including providing categories of clothing items to the employee and directing the employee to select a clothing item for each of the categories, the clothing selection task associated with a training scenario including evaluation criteria for evaluating the clothing items selected by the employee;

in response to presenting the clothing selection task to the employee, identifying a set of clothing item selections by the employee associated with the categories included in the clothing selection task;

in response to identifying the set of clothing item selections, automatically evaluating the set of clothing item selections based on the evaluation criteria included in the training scenario associated with the clothing selection task; and

presenting a result of automatically evaluating the set of clothing item selections to the employee.

2. The method of claim 1, wherein identifying the set of clothing item selections includes receiving an image of each selected clothing item.

3. The method of claim 1, wherein identifying the set of clothing item selections includes receiving data from a barcode scanner representing each selected clothing item.

4. The method of claim 1, wherein automatically evaluating the set of clothing item selections includes determining a compatibility score for the set of clothing item selections based on at least one attribute of each clothing item selection, the at least one attribute defined by the evaluation criteria.

5. The method of claim 4, wherein the at least one attribute is color, and determining the compatibility score includes comparing the colors of the clothing item selections to determine if the clothing item selections are compatible.

6. The method of claim 1, wherein the evaluation criteria identifies a clothing trend and includes attributes of clothing items conforming to the clothing trend.

7. The method of claim 6, wherein automatically evaluating the set of clothing item selections includes determining a degree to which each clothing item selection conforms to the clothing trend identified by the evaluation criteria.

8. The method of claim 1, wherein the categories of clothing items include at least one of shoes, shirts, skirts, or accessories.

9. The method of claim 1, wherein presenting the result of automatically evaluating the set of clothing item selections to the employee includes presenting a rating of the employee'"'"'s performance on the clothing selection task.

10. A system comprising:

one or more computers; and

a computer-readable medium coupled to the one or more computers having instructions stored thereon which, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

presenting a clothing selection task to an employee, the clothing selection task including providing categories of clothing items to the employee and directing the employee to select a clothing item for each of the categories, the clothing selection task associated with a training scenario including evaluation criteria for evaluating the clothing items selected by the employee;

in response to presenting the clothing selection task to the employee, identifying a set of clothing item selections by the employee associated with the categories included in the clothing selection task;

in response to identifying the set of clothing item selections, automatically evaluating the set of clothing item selections based on the evaluation criteria included in the training scenario associated with the clothing selection task; and

presenting a result of automatically evaluating the set of clothing item selections to the employee.

11. The system of claim 10, wherein identifying the set of clothing item selections includes receiving an image of each selected clothing item.

12. The system of claim 10, wherein identifying the set of clothing item selections includes receiving data from a barcode scanner representing each selected clothing item.

13. The system of claim 10, wherein automatically evaluating the set of clothing item selections includes determining a compatibility score for the set of clothing item selections based on at least one attribute of each clothing item selection, the at least one attribute defined by the evaluation criteria.

14. The system of claim 13, wherein the at least one attribute is color, and determining the compatibility score includes comparing the colors of the clothing item selections to determine if the clothing item selections are compatible.

15. The system of claim 10, wherein the evaluation criteria identifies a clothing trend and includes attributes of clothing items conforming to the clothing trend.

16. The system of claim 15, wherein automatically evaluating the set of clothing item selections includes determining a degree to which each clothing item selection conforms to the clothing trend identified by the evaluation criteria.

17. The system of claim 10, wherein the categories of clothing items include at least one of shoes, shirts, skirts, or accessories.

18. The system of claim 10, wherein presenting the result of automatically evaluating the set of clothing item selections to the employee includes presenting a rating of the employee'"'"'s performance on the clothing selection task.

19. A computer storage medium encoded with a computer program, the computer program comprising instructions that when executed by one or more processors cause the one or more processors to perform operations comprising:

presenting a clothing selection task to an employee, the clothing selection task including providing categories of clothing items to the employee and directing the employee to select a clothing item for each of the categories, the clothing selection task associated with a training scenario including evaluation criteria for evaluating the clothing items selected by the employee;

in response to presenting the clothing selection task to the employee, identifying a set of clothing item selections by the employee associated with the categories included in the clothing selection task;

in response to identifying the set of clothing item selections, automatically evaluating the set of clothing item selections based on the evaluation criteria included in the training scenario associated with the clothing selection task; and

presenting a result of automatically evaluating the set of clothing item selections to the employee.

20. The computer storage medium of claim 19, wherein identifying the set of clothing item selections includes receiving an image of each selected clothing item, identifying the set of clothing item selections includes receiving data from a barcode scanner representing each selected clothing item, and automatically evaluating the set of clothing item selections includes determining a compatibility score for the set of clothing item selections based on at least one attribute of each clothing item selection, the at least one attribute defined by the evaluation criteria.