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METHOD OF COMPLETING A PURCHASE TRANSACTION

  • US 20160253643A1
  • Filed: 03/30/2015
  • Published: 09/01/2016
  • Est. Priority Date: 02/27/2015
  • Status: Abandoned Application
First Claim
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1. A method of completing a purchase transaction comprising:

  • attempting by a transaction terminal to complete a payment through a payment authorization system;

    receiving by the transaction terminal a notification from the payment authorization system of a problem resulting in the payment not being completed;

    establishing by the transaction terminal a video conferencing session with the representative of a financial system of a financial institution associated with the customer to correct the problem; and

    completing by the transaction terminal the payment through the payment authorization system in accordance with an outcome of the video conferencing session.

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