Lost Item Recovery with Reporting and Notifying System

• US 20160275442A1
• Filed: 06/01/2016
• Published: 09/22/2016
• Est. Priority Date: 03/15/2013
• Status: Active Grant

• Current Assignee: Chargerback, Inc.
• Original Assignee: Chargerback, Inc.
• Inventors: Colodny, Brian, McLaughlin, Michael
• Granted Patent: US 10,521,802 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/90335 Query processing
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 40/134 Hyperlinking
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

In one embodiment, a system and method for reporting lost items includes presenting a lost item reporting link associated with an entity having a plurality of different physical establishment locations; receiving a user selection of the lost item reporting link; presenting at a website, in response to the user selection of the lost item reporting link, a graphical user interface configured to solicit lost item recovery information, the website being associated with the entity having the plurality of different physical establishments; receiving the lost item recovery information via the graphical user interface; and transmitting the lost item recovery information to a third party online lost and found system.

Claims

1. A computer-implemented method for reporting lost items, comprising:

receiving, via one or more computing devices, a user selection of a lost item reporting link presented on a webpage, the webpage with the lost item reporting link being presented on a display associated with another computing device and being associated with an entity;

initiating, via the one or more computing devices, presentment on the display, in response to the user selection of the lost item reporting link, a graphical user interface to solicit lost item recovery information;

receiving, via the one or more computing devices, the lost item recovery information via the graphical user interface, the lost item recovery information concerning a lost item and including at least (i) a designation of the entity, (ii) description of lost item, (iii) customer contact information, and (iv) shipping information for the lost item;

preparing a lost and found report based on the lost item recovery information;

initiating electronic transmission of the lost and found report to the entity based on contact information for the entity; and

initiating electronic transmission of a notification concerning the lost item to the customer based on the customer contact information.

2. A non-transitory computer readable medium including at least computer program code stored thereon for reporting lost items, comprising:

computer program code for receiving a user selection of a lost item reporting link presented on a webpage, the webpage with the lost item reporting link being presented on a display associated with another computing device and being associated with an entity;

computer program code for initiating presentment on the display, in response to the user selection of the lost item reporting link, a graphical user interface to solicit lost item recovery information;

computer program code for receiving the lost item recovery information via the graphical user interface, the lost item recovery information concerning a lost item and including at least (i) a designation of the entity, (ii) description of lost item, (iii) contact information, and (iv) shipping information for the lost item;

computer program code for preparing a lost and found report based on the lost item recovery information;

computer program code for initiating electronic transmission of the lost and found report to the entity based on contact information for the entity; and

computer program code for initiating electronic transmission of a notification concerning the lost item to the customer based on the customer contact information.