CLAIM SUMMARY AND CLAIM WATCH SYSTEM AND METHOD
First Claim
1. An insurance claim summary server comprising:
- a transceiver operable to transmit and receive communications over at least a portion of a network;
an electronic data storage; and
a processor cooperatively operable with the transceiver and the electronic data storage, the processor being configured to;
cause to be displayed an insurance claim summary page associated with an insurance claim associated with a claim number, the insurance claim summary page including;
identifying information including the claim number and a subject of the insurance claim, andjob information related to one or more jobs completed, being undertaken, or intended to be undertaken with respect to the subject of the insurance claim, the job information including, for each of the one or more jobs, a job title, a dollar amount, which is an estimated cost provided in an original written estimate to complete the respective job, and a plurality of estimate processing options;
when selection of the job title occurs, cause to be displayed detailed information about a respective job;
when selection of the dollar amount occurs, cause to be displayed the original written estimate; and
when any one of the plurality of estimate processing options is selected, perform the selected processing option with respect to the original written estimate.
0 Assignments
0 Petitions
Accused Products
Abstract
A claim summary server causes to be displayed an insurance claim summary page associated with an insurance claim. The insurance claim summary page includes identifying information and job information related to the insurance claim. When selection of a job title in the job information occurs, the server causes to be displayed detailed information about a job associated with the insurance claim. When selection of a dollar amount in the job information occurs, the server causes to be displayed an original written estimate. When an estimate processing option in the job information is selected, the server performs the selected processing option. A claim watch server receives notification that an insurance claim requires special attention. The claim watch server receives notification of a predefined reason for why the special attention is required. The claim watch server demarcates the insurance claim as requiring the special attention.
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Citations
28 Claims
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1. An insurance claim summary server comprising:
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a transceiver operable to transmit and receive communications over at least a portion of a network; an electronic data storage; and a processor cooperatively operable with the transceiver and the electronic data storage, the processor being configured to; cause to be displayed an insurance claim summary page associated with an insurance claim associated with a claim number, the insurance claim summary page including; identifying information including the claim number and a subject of the insurance claim, and job information related to one or more jobs completed, being undertaken, or intended to be undertaken with respect to the subject of the insurance claim, the job information including, for each of the one or more jobs, a job title, a dollar amount, which is an estimated cost provided in an original written estimate to complete the respective job, and a plurality of estimate processing options; when selection of the job title occurs, cause to be displayed detailed information about a respective job; when selection of the dollar amount occurs, cause to be displayed the original written estimate; and when any one of the plurality of estimate processing options is selected, perform the selected processing option with respect to the original written estimate. - View Dependent Claims (2, 3, 4, 6, 7, 8)
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5. (canceled)
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9. -10. (canceled)
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11. An insurance claim summary method, implemented in an insurance claim summary server comprising a transceiver, an electronic data storage, and a processor cooperatively operable with the transceiver and the electronic data storage, the method comprising:
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causing by the processor an insurance claim summary page associated with an insurance claim associated with a claim number to be displayed, the insurance claim summary page including; identifying information including the claim number and a subject of the insurance claim, and job information related to one or more jobs completed, being undertaken, or intended to be undertaken with respect to the subject of the insurance claim, the job information including, for each of the one or more jobs, a job title, a dollar amount, which is an estimated cost provided in an original written estimate to complete the respective job, and a plurality of estimate processing options; when selection of the job title occurs, causing by the processor detailed information about a respective job to be displayed; when selection of the dollar amount occurs, causing by the processor the original written estimate to be displayed; and when selection of any of the plurality of processing options occurs, performing by the processor the selected processing option with respect to the original written estimate. - View Dependent Claims (12, 13, 14, 16, 17, 18)
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15. (canceled)
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19. -20. (canceled)
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21. A non-transitory computer-readable storage medium with instructions stored thereon, that when executed by an insurance claim summary sever computer comprising a transceiver, an electronic data storage, and processor cooperatively operable with the transceiver and the electronic data storage, cause the insurance claim summary server computer to perform an insurance claim summary method comprising:
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causing by the processor an insurance claim summary page associated with an insurance claim associated with a claim number to be displayed, the insurance claim summary page including; identifying information including the claim number and a subject of the insurance claim, and job information related to one or more jobs completed, being undertaken, or intended to be undertaken with respect to the subject of the insurance claim, the job information including, for each of the one or more jobs, a job title, a dollar amount, which is an estimated cost provided in an original written estimate to complete the respective job, and a plurality of estimate processing options; when selection of the job title occurs, causing by the processor detailed information about a respective job to be displayed; when selection of the dollar amount occurs, causing by the processor the original written estimate to be displayed; and when selection of any of the plurality of processing options occurs, performing by the processor the selected estimate processing option with respect to the original written estimate. - View Dependent Claims (22, 23, 24, 26, 27)
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25. (canceled)
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28. -54. (canceled)
Specification