FIRST RESPONDER WIRELESS EMERGENCY ALERTING WITH AUTOMATIC CALLBACK AND LOCATION TRIGGERING

• US 20160277912A1
• Filed: 05/26/2016
• Published: 09/22/2016
• Est. Priority Date: 08/08/2005
• Status: Abandoned Application

• Current Assignee: TeleCommunication Systems Inc (Comtech Telecommunications Corporation)
• Original Assignee: TeleCommunication Systems Inc (Comtech Telecommunications Corporation)
• Inventors: TITUS, MARK A., POHUTSKY, JOSEPH
• Application Number:
  US15/165,648
• Publication Number:
  US 20160277912A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G08B 25/006 Alarm destination chosen according to type of event, e.g. in case of fire phone the fire service, in case of medical emergency phone the ambulance
• CPC Class Codes: G08B 25/10 using wireless transmission systems G08B25/009 takes precedence
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2242/14 with services dependent on location where the service is an information service H04M2242/15; services independent of location H04M3/42229
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

Using wireless features, a public service agency is enabled to provide alert information to first responders. An automatic call back from the first responder triggers a voice call launching a location fix on the current location of the first responder. Preferably delivery confirmation that the responder has received the message is received. Once the location fix has been completed, then driving directions with map images are sent to the first responder based on their current location and desired destination for response.

Claims

1. (canceled)

2. A method comprising:

transmitting an alert message to a mobile device, wherein the alert message includes a callback number;

receiving an notification that a response call to the callback number has been made from the mobile device;

retrieving a current location of the mobile device in response to receipt of the notification; and

sending a location-based message to the mobile device, the location-based message including content that is based on the retrieved current location of the mobile device and is related to a subject of the alert message.

3. The method of claim 2, wherein:

the mobile device is a mobile phone.

4. The method of claim 2, wherein:

the alert message comprises a text message.

5. The method of claim 2, wherein:

the location-based message comprises a multimedia messaging system (MMS) message that embeds text and graphical content.

6. The method of claim 5, further comprising:

stripping the graphical content from the MMS message to form a text message; and

forwarding the text message to the mobile device.

7. The method of claim 5, wherein:

the graphical content of the location-based message includes a map depicting the current location of the mobile device and a location of the subject of the alert message.

8. The method of claim 2, wherein:

the location-based message comprises driving directions from the current location of the mobile device to a location of the subject of the alert message.

9. The method of claim 2, wherein:

the notification includes the current location of the mobile device.

10. The method of claim 2, wherein:

the current location of the mobile device is retrieved from a location based service.

11. The method of claim 2, further comprising:

outputting a pre-recorded voice message to the mobile device during the response call.

12. A non-transitory machine readable medium having machine readable instructions, the machine readable instructions comprising:

an alert engine to transmit an alert message to a mobile device, wherein the alert message includes a callback number;

a receiver to receive a notification that a call to the callback number has been initiated by the mobile device;

a location module to retrieve a current location of the mobile device, in response to receipt of the notification; and

a message module to provide a location-based message to the mobile device, the location-based message including content based on the retrieved current location of the mobile device and content related to a subject of the alert message.

13. The medium of claim 12, wherein:

the mobile device is a mobile phone.

14. The medium of claim 12, wherein:

the alert message comprises a text message.

15. The medium of claim 12, wherein:

the location-based message comprises a multimedia messaging system (MMS) message that embeds text and graphical content.

16. The medium of claim 15, wherein the message module is configured to:

strip the graphical content from the MMS message to form a text message; and

forward the text message to the mobile device.

17. The medium of claim 15, wherein:

the graphical content in the location-based message includes a map depicting the current location of the mobile device and a location of the subject of the alert message.

18. The medium of claim 12, wherein:

the notification includes the current location of the mobile device.

19. A method comprising:

receiving, at a mobile computing device an alert message, wherein the alert message includes a callback number;

initiating, at the mobile computing device, a call to the callback number in response to displaying the alert message; and

receiving, at the mobile computing device, a location-based message including content that is based on a current location of the mobile device and is related to a subject of the alert message in response to the dialing.

20. The method of claim 20, wherein:

the call to the callback number terminates at an interactive voice response module that provides a pre-recorded message to the mobile device.

21. The method of claim 21, wherein:

the location-based message comprises a multimedia message service (MMS) message with graphical content and text content.