ANALYZING EMAIL THREADS
First Claim
1. A computer implemented method for displaying an emotion function chain from an email thread, comprising:
- receiving, at an email content analyzer on an email application hosted by a computer system, an email thread comprising at least a first email and a second email;
extracting, in response to receiving the email thread, a first set of emotion indicators from a body of the first email and a second set of emotion indicators from a body of the second email;
determining, based upon the first set and the second set of emotion indicators, a first attitude factor for the first email and a second attitude factor for the second email;
displaying in a first window on a computer display of the computer system, based upon the first attitude factor and the second attitude factor, an emotion function chain including a pictorial depiction of the attitude factor for the first email and a pictorial depiction of the attitude factor for the second email; and
displaying, in a second window on the computer display, the body of the first email in response to a user interaction with the pictorial depiction of the attitude factor for the first email.
1 Assignment
0 Petitions
Accused Products
Abstract
An emotion function chain may be generated from an email thread and displayed to a user in one or more windows on a computer display of a computer system. An email content analyzer may extract emotion indicators from the body of an email within the email thread. Using the emotion indicators, an attitude factor for an email may be determined. The attitude factors determined from each email within the email thread may be pictorially depicted in the emotion function chain. In response to a user interaction with a pictorial depiction of an attitude factor within the emotion function chain, a second window may generated to display the body of the email used to calculate the attitude factor interacted with.
16 Citations
9 Claims
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1. A computer implemented method for displaying an emotion function chain from an email thread, comprising:
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receiving, at an email content analyzer on an email application hosted by a computer system, an email thread comprising at least a first email and a second email; extracting, in response to receiving the email thread, a first set of emotion indicators from a body of the first email and a second set of emotion indicators from a body of the second email; determining, based upon the first set and the second set of emotion indicators, a first attitude factor for the first email and a second attitude factor for the second email; displaying in a first window on a computer display of the computer system, based upon the first attitude factor and the second attitude factor, an emotion function chain including a pictorial depiction of the attitude factor for the first email and a pictorial depiction of the attitude factor for the second email; and displaying, in a second window on the computer display, the body of the first email in response to a user interaction with the pictorial depiction of the attitude factor for the first email. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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Specification