AUTOMATED REGULATORY COMPLIANCE FOR INSURANCE

• US 20160292789A1
• Filed: 05/19/2015
• Published: 10/06/2016
• Est. Priority Date: 03/30/2015
• Status: Abandoned Application

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Rajagopalan, Srinivasan Krishnan, Kamalakannan, Venkatesan, Ashly, Peter
• Application Number:
  US14/715,659
• Publication Number:
  US 20160292789A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: Y02A 10/40 Controlling or monitoring, e.g. of flood or hurricane; Forecasting, e.g. risk assessment or mapping

Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, are described that enable automated review and tracking of compliance of documents with respect to one or more rules or regulations, and, if a deficiency in compliance is detected, automated performance of remedial actions to enable compliance. Flood protection certificate information associated with a property, as well as one or more rules related to the flood protection certificate information, are identified. A compliance status of the flood protection certificate information is automatically determined based on the one or more rules. A result of determining the compliance status of the flood protection certificate information with the one or more rules is then provided.

Claims

1. A computer-implemented method executed by one or more processors, the method comprising:

identifying flood protection certificate information associated with a property;

identifying one or more rules related to the flood protection certificate information;

automatically determining a compliance status of the flood protection certificate information based on the one or more rules; and

providing a result of determining the compliance status of the flood protection certificate information with the one or more rules.

2. The method of claim 1, wherein identifying the flood protection certificate information includes obtaining information related to at least one of a flood zone, a flood protection policy period, a flood protection limit, a flood protection deductible, or a lapse in flood protection coverage.

3. The method of claim 1, wherein identifying the flood protection certificate information comprises automatically recognizing the flood protection certificate information based on one or more naming conventions associated with flood protection policies.

4. The method of claim 1, wherein obtaining one or more rules that are relevant to the flood protection certificate information comprises:

retrieving, from one or more remote computer servers, information related to a government law or a government regulation related to the flood protection certificate information.

5. The method of claim 4, wherein determining a compliance status of the flood protection certificate information with the one or more rules comprises:

determining, based on the information related to the government law or government regulation, flood hazard data that indicates one or more flood risk zones;

comparing a geographic location of the property with the one or more flood risk zones;

determining a designated flood protection premium or a designated flood protection rate for the property based on comparing a geographic location of the property with the flood risk zones; and

determining whether the flood protection certificate information complies with the designated flood protection premium or the designated flood protection rate for the property.

6. The method of claim 1, wherein determining a compliance status of the flood protection certificate information with the one or more rules comprises:

determining whether the property complies with a requirement to purchase flood protection as a result of receiving flood-related financial assistance from a federal government.

7. The method of claim 1, wherein determining a compliance status of the flood protection certificate information with the one or more rules comprises:

automatically identifying one or more parameters of the flood protection certificate information; and

determining whether the one or more parameters of the flood protection certificate information satisfies the one or more rules.

8. The method of claim 7, wherein automatically identifying one or more parameters of the flood protection certificate information comprises:

automatically determining, based on the flood protection certificate information for the property, one or more parameters related to a flood zone, a flood protection policy period, a flood protection limit, a flood protection deductible, or a lapse in flood protection coverage.

9. The method of claim 1, wherein determining a compliance status of the flood protection certificate information with the one or more rules comprises:

determining that the property is not associated with a valid flood protection certificate.

10. The method of claim 1, further comprising displaying, on a display of a mobile electronic device, a graphical user interface displaying information regarding a progress of determining a compliance status of the flood protection certificate information with the one or more rules.

11. The method of claim 1, wherein providing the result of determining the compliance status of the flood protection certificate information with the one or more rules comprises:

transforming a template letter to indicate the result of determining the compliance status of the flood protection certificate information; and

automatically generating a postal transmission of the transformed template letter indicating the result of determining the compliance status of the flood protection certificate information, wherein the postal transmission is addressed to contact information associated with the property.

12. The method of claim 1, wherein providing the result of determining the compliance status of the flood protection certificate information with the one or more rules comprises:

transmitting, over an electronic network to an electronic device associated with the property, the result of determining the compliance status of the flood protection certificate information with the one or more rules.

13. The method of claim 1, wherein providing the result of determining the compliance status of the flood protection certificate information with the one or more rules comprises:

transmitting information indicating at least one deficiency of the flood protection certificate information with respect to the one or more rules and at least one corrective action associated with the at least one deficiency.

14. The method of claim 1, further comprising:

obtaining updated flood protection certificate information associated with the property;

determining that the updated flood protection certificate information does not comply with the one or more rules; and

based on determining that the updated flood protection certificate information does not comply with the one or more rules, generating a force-placed flood protection certificate for the property.

15. The method of claim 14, wherein generating a force-placed flood protection certificate for the property comprises:

determining, based on the one or more rules, a flood protection premium for the property; and

generating a flood protection certificate for the property based on the flood protection premium.

16. The method of claim 15, further comprising:

determining a cancellation of the force-placed flood protection certificate; and

generating a reimbursement for the flood protection premium associated with the force-placed flood protection certificate.

17. The method of claim 1, further comprising generating, for a plurality of properties, a prioritized ordering of analyzing flood protection certificate information for the plurality of properties.

18. The method of claim 17, wherein generating the prioritized ordering comprises performing predictive analytics that identifies one or more high-risk properties from among the plurality of properties.

19. A system comprising:

one or more computers; and

a computer-readable medium coupled to the one or more computers having instructions stored thereon which, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

identifying flood protection certificate information associated with a property;

identifying one or more rules related to the flood protection certificate information;

automatically determining a compliance status of the flood protection certificate information based on the one or more rules; and

providing a result of determining the compliance status of the flood protection certificate information with the one or more rules.

20. A computer storage medium encoded with a computer program, the computer program comprising instructions that when executed by one or more processors cause the one or more processors to perform operations comprising:

identifying flood protection certificate information associated with a property;

identifying one or more rules related to the flood protection certificate information;

automatically determining a compliance status of the flood protection certificate information based on the one or more rules; and

providing a result of determining the compliance status of the flood protection certificate information with the one or more rules.