Architectural Scale Communications Systems and Methods Therefore
First Claim
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1. A method of use of a communications system comprising:
- displaying video content on a display device that is observable by a customer within an observation zone with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery;
capturing a video image of said customer in the said observation zone with a camera;
capturing the voice of said customer in the said observation zone with a microphone;
projecting audio into the said observation that is audible by said customer with an audio amplification and speaker system;
communicating with a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to said observation zone and to receive audio and video from said observation zone;
analyzing the audio and video received from the observation zone, using video management software on a server in said data center, to document the presence of a customer in the observation zone while preselected video and audio content is viewed by said customer in said observation zone; and
calculating charges to an advertising company based on the documented presence of the customer in the observation zone while the preselected video and audio content are observable from the observation zone.
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Abstract
An architectural structure incorporates advanced video conference communications systems that embody two-way mirrors to reflect room surfaces to appear superimposed with an image display device to create a perception of depth. The processes for delivering professional services using video conference systems with two-way mirror configurations are presented herein.
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Citations
20 Claims
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1. A method of use of a communications system comprising:
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displaying video content on a display device that is observable by a customer within an observation zone with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery; capturing a video image of said customer in the said observation zone with a camera; capturing the voice of said customer in the said observation zone with a microphone; projecting audio into the said observation that is audible by said customer with an audio amplification and speaker system; communicating with a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to said observation zone and to receive audio and video from said observation zone; analyzing the audio and video received from the observation zone, using video management software on a server in said data center, to document the presence of a customer in the observation zone while preselected video and audio content is viewed by said customer in said observation zone; and calculating charges to an advertising company based on the documented presence of the customer in the observation zone while the preselected video and audio content are observable from the observation zone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for managing visitors in architectural spaces with a communications system comprising:
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displaying video of a receptionist on a display device that is observable by a visitor within an architectural space with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery; capturing a video image of said visitor in the said architectural space with a camera; capturing a voice of said visitor in said architectural space with a microphone; projecting audio into the said observation that is audible by said visitor with an audio amplification and speaker system; communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to said architectural space and to receive audio and video from the said architectural space; receiving video, audio and data over a network connection to the server in the data center that indicate the presence of the visitor in said architectural space; and analyzing incoming transmission of video, audio and data in video management software at the data center to make an appropriate selection based on a programmed priority of responses and to initiate prerecorded video of a receptionist to run at the display device or to route a transmission of a live receptionist from a contact center. - View Dependent Claims (10, 11, 12, 13)
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14. A method for providing professional services with a communications system comprising:
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displaying video of a professional services provider on a display device that is observable by clients in a meeting space with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery; capturing a video image of said clients in the said meeting space with a camera; capturing the voices of said clients in the said meeting space with a microphone; projecting audio into the said meeting space that is audible by said clients with an audio amplification and speaker system; communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to the said meeting space and to receive audio and video from the said meeting space; a video management software program to route video communication between the meeting space and the appropriate professional services provider. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification