Architectural Scale Communications Systems and Methods Therefore

• US 20160295170A1
• Filed: 04/04/2016
• Published: 10/06/2016
• Est. Priority Date: 04/02/2015
• Status: Active Grant

• Current Assignee: Telepresence Technologies LLC (Buffalo Pacific LLC)
• Original Assignee: Telepresence Technologies LLC (Buffalo Pacific LLC)
• Inventors: White, Peter McDuffie
• Granted Patent: US 9,800,829 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06K 19/06037 multi-dimensional coding
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04N 13/194 Transmission of image signals
• CPC Class Codes: H04N 21/2547 Third Party Billing, e.g. billing of advertiser
• CPC Class Codes: H04N 21/44008 involving operations for analysing video streams, e.g. detecting features or characteristics in the video stream arrangements characterised by components specially adapted for monitoring, identification or recognition of video in broadcast systems H04H60/59
• CPC Class Codes: H04N 21/812 involving advertisement data advertising per se G06Q30/02
• CPC Class Codes: H04N 7/142 Constructional details of the terminal equipment, e.g. arrangements of the camera and the display
• CPC Class Codes: H04N 7/15 Conference systems
• CPC Class Codes: H04N 7/157 defining a virtual conference space and using avatars or agents computer conference optimisation or adaptation H04L12/1827

Abstract

An architectural structure incorporates advanced video conference communications systems that embody two-way mirrors to reflect room surfaces to appear superimposed with an image display device to create a perception of depth. The processes for delivering professional services using video conference systems with two-way mirror configurations are presented herein.

Claims

1. A method of use of a communications system comprising:

displaying video content on a display device that is observable by a customer within an observation zone with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery;

capturing a video image of said customer in the said observation zone with a camera;

capturing the voice of said customer in the said observation zone with a microphone;

projecting audio into the said observation that is audible by said customer with an audio amplification and speaker system;

communicating with a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to said observation zone and to receive audio and video from said observation zone;

analyzing the audio and video received from the observation zone, using video management software on a server in said data center, to document the presence of a customer in the observation zone while preselected video and audio content is viewed by said customer in said observation zone; and

calculating charges to an advertising company based on the documented presence of the customer in the observation zone while the preselected video and audio content are observable from the observation zone.

2. The method of claim 1 further comprising the charging for professional services delivered to customers in the observation zone by the transmission of a professional services provider to interact with the customer as a live image at approximately life-size in real time.

3. The method of claim 1 further comprising the charging of professional services delivered to customers and/or selling of products to customers through the interaction with a displayed computer image of a lifelike avatar generated in real time to converse with the customer through artificial intelligence to respond to the voice and video image of the customer in a two-way dialogue.

4. The method of claim 1 further comprising the usage of peripheral devices integrated into the communications system that perform functions that deliver services to be charged to the customer.

5. The method of claim 1 further comprising the usage of peripheral payment devices integrated into the communications system for the customers to pay for services and products.

6. The method of claim 1 further comprising the display of a QR code on the display device for customers to capture the code to be connected to an advertising website and charging the advertising company for each customer connected to the advertising website and subsequent sales resulting from this connection with the customer.

7. The method of claim 1 further comprising generating income from displayed advertising to offset the cost of leasing of the 3D communications system.

8. The method of claim 7 further comprising providing said 3D communications system to a company that provides a location for said 3D communications system at no cost to said company and providing method for said company to generate income through delivery of professional services through usage of said 3D communications system.

9. A method for managing visitors in architectural spaces with a communications system comprising:

displaying video of a receptionist on a display device that is observable by a visitor within an architectural space with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery;

capturing a video image of said visitor in the said architectural space with a camera;

capturing a voice of said visitor in said architectural space with a microphone;

projecting audio into the said observation that is audible by said visitor with an audio amplification and speaker system;

communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to said architectural space and to receive audio and video from the said architectural space;

receiving video, audio and data over a network connection to the server in the data center that indicate the presence of the visitor in said architectural space; and

analyzing incoming transmission of video, audio and data in video management software at the data center to make an appropriate selection based on a programmed priority of responses and to initiate prerecorded video of a receptionist to run at the display device or to route a transmission of a live receptionist from a contact center.

10. The method of claim 9 further comprising analyzing the incoming video to perform facial recognition for the purpose of identifying visitors.

11. The method of claim 9 further comprising the usage of peripheral devices that can be remotely controlled to unlock doors to provide access to other architectural spaces.

12. The method of claim 9 further comprising the usage of peripheral devices to print visitor badges.

13. The method of claim 9 further comprising the implementation of functions of the video management software on the server to route the video transmission from one receptionist to another receptionist or a security guard depending on the needs for representation at the architectural space.

14. A method for providing professional services with a communications system comprising:

displaying video of a professional services provider on a display device that is observable by clients in a meeting space with the usage of a two-way mirror positioned between the observation zone and the display device with said two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that an observer in the observation zone will view the superimposed depth relationship as three dimensional imagery;

capturing a video image of said clients in the said meeting space with a camera;

capturing the voices of said clients in the said meeting space with a microphone;

projecting audio into the said meeting space that is audible by said clients with an audio amplification and speaker system;

communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to the said meeting space and to receive audio and video from the said meeting space;

a video management software program to route video communication between the meeting space and the appropriate professional services provider.

15. The method of claim 14 further comprising the usage of peripheral devices to conduct financial transactions including but signature pad, credit card reader, cash dispenser, photo id reader, scanner, and combinations of same.

16. The method of claim 14 further comprising the usage of peripheral devices to perform medical services, including heart rate cuff, dermascope, digital thermometer, and combinations of same.

17. The method of claim 14 further comprising the usage of a secondary image display device positioned in the meeting space for viewing by the clients with a network connection to the computer controlling said secondary image display device for the remote professional services provider to present visual information to be viewed by the clients.

18. The method of claim 17 further comprising the usage of said secondary image display device having a touch screen capability for the clients to make selections that are transmitted to the server with the video management software to initiate videos and/or responses to professional services processes.

19. The method of claim 17 further comprising the display of a QR code on said secondary monitor with QR code providing access on mobile device to further professional services to clients that can be accessed through the said mobile device.

20. The method of claim 17 further comprising the display of a QR code on said secondary monitor with QR code providing an application to use the mobile device to control the selection and display of content on the 3D communications system.