DRIVER VERIFICATION SYSTEM FOR TRANSPORT SERVICES

• US 20160300242A1
• Filed: 04/10/2015
• Published: 10/13/2016
• Est. Priority Date: 04/10/2015
• Status: Active Application

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: Uber Technologies, Inc.
• Inventors: Mawas, Rami, Truong, Michael, Kolin, Benjamin
• Application Number:
  US14/683,961
• Publication Number:
  US 20160300242A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G01S 19/13 Receivers
• CPC Class Codes: G06Q 30/0185 Product, service or business identity fraud
• CPC Class Codes: G06V 20/59 inside of a vehicle, e.g. relating to seat occupancy, driver state or inner lighting conditions
• CPC Class Codes: G06V 40/172 Classification, e.g. identification
• CPC Class Codes: G10L 17/22 Interactive procedures; Man-machine interfaces

Abstract

A driver verification system and method is provided in which a driver profile is determined for a driver, and the driver profile is used as a basis of comparison with monitored actions of the driver during a shift. A preliminary verification determination can be made for the driver based at least in part on the comparison. From the comparison, a verification action can be required from the driver, and the verification action can be evaluated to determine whether the driver is true and authorized as to his or her identity.

Claims

1. A driver verification system comprising:

a memory to store a verification instruction set;

a processor to use the verification instruction set to;

obtain one or more authentication datums for the driver, the one or more authentication datums providing an identity of the driver;

during a first set of one or more transport service shifts, determine a driver profile using data provided from a mobile computing device that is associated with the driver, the driver profile being associated with the one or more authentication datum and identifying one or more characteristics of the driver when the driver is on one of transport service shifts;

during a second transport service shift,

(i) monitor, using data obtained from the mobile computing device of the driver, for driver information that is probative of the one or more characteristics;

(ii) make a preliminary verification determination for the driver based at least in part on a comparison of the driver information and the driver profile; and

generate a verification communication for the driver based at least in part on the verification determination, the verification communication specifying one or more verification actions that the driver is to perform to authenticate the driver as to identity.

2. The system of claim 1, wherein the one or more processors use the verification instructions to evaluate a verification response from the driver to authenticate the driver.

3. The system of claim 2, wherein the one or more processors use the verification instructions to control access by the driver to an associated transportation service when evaluating the verification response results in a determination that the driver is a substitute.

4. The system of claim 1, wherein the verification communication specifies a verification action that requires the driver to perform one or more of (i) take a self-picture or video while in a vehicle of operation, (ii) provide a voice sample, or (iii) answer one or more challenge questions.

5. The system of claim 4, wherein the one or more processors use the verification instructions to:

evaluate a verification response from the driver, when evaluating the verification response includes performing one or more of (i) a face recognition on the self-picture of video, or (ii) a voice recognition on the voice sample.

6. The system of claim 5, wherein the verification communication specifies one or more conditions for performance of the verification action, and wherein the one or more processors evaluate the verification response by confirming to one or more conditions have been met.

7. The system of claim 6, wherein the one or more conditions include a geographical location or timing parameter for when the verification action is to be performed, and wherein the one or more processors confirm that the verification action was performed at the geographical location or within a constraint of the timing parameter.

8. The system of claim 1, wherein the one or more processors obtain the one or more authentication datums by (i) obtaining an authentication seed for the driver, and (ii) instructing the driver to perform one or more actions to provide at least one additional authentication datum while the driver is authenticated with the authentication seed.

9. The system of claim 8, wherein the authentication seed includes a government issued identification, and the at least one additional authentication datum includes an image of the driver captured with the government issued identification.

10. The system of claim 9, wherein the at least one additional authentication datum includes a voice sample of the driver recorded when the image of the driver is captured.

11. The system of claim 1, wherein the one or more processors determine the one or more characteristics of the driver profile to include a set of parameters that quantitatively define a driving style of the driver.

12. The system of claim 11, wherein the one or more processors determine the driver information based on sensor information from at least one of an accelerometer or Global Positioning System (GPS) resource of the mobile computing device of the driver.

13. The system of claim 1, wherein the one or more processors determine the driver information to include one or more of (i) a set of locations where the driver is located during the second transport service shift, or (ii) a route driven by the driver during the second transport service shift.

14. The system of claim 1, wherein the one or more processors make the preliminary verification determination by determining one or more confidence scores which reflect a likelihood that the driver can be authenticated during one or more transport service shifts.

15. The system of claim 14, wherein the one or more processors specify the verification communication at an instance of time that is based at least in part on the one or more confidence scores.

16. The system of claim 15, wherein the one or more processors select the verification action that is to be performed by the driver based on the one or more confidence scores.

17. The system of claim 16, wherein the one or more processors store the one or more confidence scores and revise and update the one or more confidence scores by detecting driver information in each of a subsequent transport service shift.

18. The system of claim 1, wherein the one or more verification actions include one or more of (i) capturing an image of the driver, (ii) capturing a voice file of the driver, and/or (iii) recording a fingerprint or other biometric data of the driver.

19. The system of claim 1, wherein the one or more processors detect the one or more characteristics of the driver to include a communication identifier that is to be used by the driver during the shift, and wherein the one or more processors detect the driver information by comparing a location of use of the mobile computing device by the driver during the second transport service shift with a location that is known for the mobile computing device of the driver.

20. A method for performing driver verification, the method being implemented by one or more processors and comprising:

obtaining one or more authentication datums for the driver;

during a first set of one or more shifts in which the driver provides transport services, determining a driver profile using data provided from a mobile computing device that is associated with the driver, the driver profile being associated with the authentication datum and identifying one or more characteristics of the driver when the driver is on a shift;

during a shift of the driver in which the driver provides transport services,

(i) monitoring, using data obtained from the mobile computing device of the driver, for driver information that is probative of the one or more characteristics;

(ii) making a preliminary verification determination for the driver based at least in part on a comparison of the driver information and the driver profile; and

generating a verification communication for the driver based at least in part on the verification determination, the verification communication specifying one or more verification actions that the driver is to perform to verify the driver as to identity.

21. A non-transitory computer-readable medium that stores instructions, which when executed by one or more processors of a computer system, cause the computer system to perform operations that include:

obtaining one or more authentication datums for a driver;

during a first set of one or more shifts in which the driver provides transport services, determining a driver profile using data provided from a mobile computing device that is associated with the driver, the driver profile being associated with the authentication datum and identifying one or more characteristics of the driver when the driver is on a shift;

during a shift of the driver in which the driver provides transport services,

(i) monitoring, using data obtained from the mobile computing device of the driver, for driver information that is probative of the one or more characteristics;

(ii) making a preliminary verification determination for the driver based at least in part on a comparison of the driver information and the driver profile; and

generating a verification communication for the driver based at least in part on the verification determination, the verification communication specifying one or more verification actions that the driver is to perform to verify the driver as to identity.