WORK PACKAGE MANAGEMENT
First Claim
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1. A work package management system, comprising:
- a database, comprising;
a client list comprising one or more clients;
a list of client sites comprising one or more client sites for each of the clients;
a list of equipment assets comprising a plurality of serviceable equipment assets;
a list of maintenance routines comprising one or more maintenance routines for each of the serviceable equipment assets;
a list of client equipment assets comprising one or more client equipment assets at each of the client sites for each of the clients; and
a list of service personnel comprising one or more service agents available to perform work on one or more of the equipment assets;
one or more work packages, wherein each work package comprises a client identifier, a client site identifier, and one or more work routes comprising one or more maintenance routines to be performed on one or more of the equipment assets; and
an analysis module configured to receive data comprising a geographic location and to assign at least one of the work packages to at least one of the service agents selected from the list of service personnel at least partly based on the geographic location.
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Abstract
A work package management system and method for servicing equipment assets for a plurality of clients. The work package management system and method can include one or more work packages that can be accessed by a service agent through an associated data device. The work package management system can be configured to provide work packages that are applicable to the individual service agent. The work package management system can be configured to provide work packages that are based on the location of the data device.
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Citations
20 Claims
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1. A work package management system, comprising:
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a database, comprising; a client list comprising one or more clients; a list of client sites comprising one or more client sites for each of the clients; a list of equipment assets comprising a plurality of serviceable equipment assets; a list of maintenance routines comprising one or more maintenance routines for each of the serviceable equipment assets; a list of client equipment assets comprising one or more client equipment assets at each of the client sites for each of the clients; and a list of service personnel comprising one or more service agents available to perform work on one or more of the equipment assets; one or more work packages, wherein each work package comprises a client identifier, a client site identifier, and one or more work routes comprising one or more maintenance routines to be performed on one or more of the equipment assets; and an analysis module configured to receive data comprising a geographic location and to assign at least one of the work packages to at least one of the service agents selected from the list of service personnel at least partly based on the geographic location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for operating a work package management system, comprising:
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storing information in a database, the database comprising; a client list comprising one or more clients; a list of client sites comprising one or more client sites for each of the clients; a list of equipment assets comprising a plurality of serviceable equipment assets; a list of maintenance routines comprising one or more maintenance routines for each of the serviceable equipment assets; a list of client equipment assets comprising one or more client equipment assets at each of the client sites for each of the clients; and a list of service personnel comprising one or more service agents available to perform work on one or more of the equipment assets; receiving a request for one or more work packages, wherein each work package comprises a client identifier, a client site identifier, and one or more work routes comprising one or more maintenance routines to be performed on one or more of the equipment assets; receiving data into an analysis module, wherein the data comprises a geographic location; and assigning at least one of the work packages to at least one of the service agents selected from the list of service personnel at least partly based on the geographic location. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification