System, Method, and Computer Program Product for Extracting a Topology of a Telecommunications Network Related to a Service

• US 20160315818A1
• Filed: 04/24/2015
• Published: 10/27/2016
• Est. Priority Date: 04/25/2014
• Status: Active Grant

• Current Assignee: Teoco Ltd.
• Original Assignee: TEOCO
• Inventors: Ebel, Shachar, Sapir, Yoav
• Granted Patent: US 10,454,770 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 41/0686 Additional information in the notification, e.g. enhancement of specific meta-data
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/5012 determining service availability, e.g. which services are available at a certain point in time
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 3/2218 Call detail recording

Abstract

A computerized method, system, and computer program product thereof determines a service topology of a telecommunication network respective of one or more user devices. Information related to a service, provided to the user device over a telecommunication network, is received. The service may be providing connectivity required for a voice call, a data session, short message service (SMS) or the like. Information related to at least a network element of the telecommunication network is collected, the network element having supplied the service. A telecommunication network topology for the service is determined related to the information. A failure notification is received through the telecommunication network. An impact on the service is determined, related to the telecommunication network topology and the failure notification. The impact may be full or partial loss of service. A service notification may be sent related to the determined impact, for example to a fault management system.

Claims

1. A computerized method for determining a service topology of a telecommunication network related to at least a user device, the method comprising:

receiving, by a server communicatively coupled to the telecommunication network information related to at least a service provided over the telecommunication network to the at least a user device;

detecting from the information at least a network element (NE) of the telecommunication network, the NE having supplied the at least a service; and

determining by the server, related to the detection, a telecommunication network service topology of the at least a user device, the topology comprising;

the at least a user device, and

the at least a NE.

2. The computerized method of claim 1, wherein the telecommunication network service topology is further determined related to at least another user device.

3. The computerized method of claim 2, wherein the telecommunication network service topology comprises:

a first NE providing the at least a service to the at least a user device, and

a second NE providing the at least a service to the at least another user device.

4. The computerized method of claim 1, wherein the at least a service comprises one of:

voice call,

data,

multimedia service (MMS), or

short message service (SMS).

5. The computerized method of claim 1, further comprising:

determining a secondary data service, delivered over the at least a service.

6. The computerized method of claim 5, wherein the secondary data service comprises:

a multi-layer data service.

7. The computerized method of claim 5, wherein the secondary data service comprises at least one of:

instant messaging (IM),

voice over internet protocol (VoIP),

Web browsing,

Social network activity,

audio content,

video content,

gaming content,

application-specific content, or

email.

8. The computerized method of claim 1, wherein the telecommunication network service topology is determined related to a plurality of user devices.

9. The computerized method of claim 1, wherein the telecommunication network service topology is determined related to a plurality of services.

10. The computerized method of claim 1, further comprising:

receiving through the telecommunication network at least a failure notification;

determining, related to the telecommunication network service topology and the at least a failure notification, an impact on the at least a service.

11. The computerized method of claim 10, further comprising:

sending a service notification related to the determined impact.

12. The computerized method of claim 10, wherein the determined impact comprises at least one of:

a full loss of a service,

a partial loss of a service,

a full loss of a service to a plurality of users, or

a partial loss of a service to a plurality of users.

13. The computerized method of claim 10, wherein the at least a failure notification comprises a simulated notification.

14. The computerized method of claim 1, further comprising:

performing the method of claim 1 related to a plurality of user devices; and

determining a shared telecommunication network service topology for the plurality of user devices.

15. The computerized method of claim 14, wherein the shared telecommunication network service topology comprises:

network elements providing the at least a service to a portion of the plurality of user devices.

29. The system of claim 16, wherein the memory further comprises instructions that when executed by the at least one processing unit configure the system to:

perform the method of claim 1 related to a plurality of user devices; and

determine a shared telecommunication network topology for the plurality of user devices.

30. The system of claim 29, wherein the shared telecommunication network topology comprises network elements providing the at least a service to a portion of the plurality of user devices.

44. The CPP of claim 31, wherein the method further comprises:

performing the method of claim 1 related to a plurality of user devices; and

determining a shared telecommunication network service topology for the plurality of user devices.

45. The CPP of claim 44, wherein the shared telecommunication network service topology comprises network elements providing the at least a service to a portion of the plurality of user devices.

16. A system for determining a service topology of a telecommunication network related to at least a user device, comprising:

at least one processing unit;

a network interface communicatively coupled to the at least one processing unit; and

a memory communicatively coupled to the at least one processing unit, the memory containing instructions that when executed by the at least one processing unit configure the system to;

receive through the telecommunication network information respective of at least a service provided over the telecommunication network to the at least a user device;

detect from the information at least a network element (NE) of the telecommunication network, the NE having supplied the at least a service; and

determine related to the detection a telecommunication network service topology of the at least a user device, the topology comprising the at least a user device and the at least a NE.

17. The system of claim 16, wherein the telecommunication network service topology is further determined related to at least another user device.

18. The system of claim 17, wherein the telecommunication network service topology comprises a first NE providing the at least a service to the at least a user device, and a second NE providing the at least a service to the at least another user device.

19. The system of claim 16, wherein the at least a service comprises one of:

voice call, data, multimedia service (MMS), or short message service (SMS).

20. The system of claim 16, wherein the memory further comprises instructions that when executed by the processing unit cause the system to:

determine a secondary data service delivered over the at least a service.

21. The system of claim 20, wherein the secondary data service comprises a multi-layer data service.

22. The system of claim 16, wherein the secondary data service comprises one of:

instant messaging (IM), voice over internet protocol (VoIP), Web browsing, Social network activity, audio content, video content, gaming content, application-specific content, or email.

23. The system of claim 16, wherein the telecommunication network service topology is determined related to a plurality of user devices.

24. The system of claim 16, wherein the telecommunication network service topology is determined related to a plurality of services.

25. The system of claim 16, wherein the memory further comprises instructions that when executed by the at least one processing unit configure the system to:

receive through the telecommunication network at least a failure notification; and

determine, related to the telecommunication network service topology and the at least a failure notification, an impact on the at least a service.

26. The system of claim 25, wherein the memory further comprises instructions that when executed by the at least one processing unit configure the system to:

send a service notification related to the determined impact.

27. The system of claim 25, wherein the impact comprises one of:

a full loss of a service, a partial loss of a service, a full loss of a service to a plurality of users, or a partial loss of a service to a plurality of users.

28. The system of claim 25, wherein the at least a failure notification comprises a simulated notification.

31. A non-transitory computer program product (CPP) embodied on a computer accessible medium, the CPP comprising instructions, which when executed by at least one processor, performs a method of determining a service topology of a telecommunication network related to at least a user device, the method comprising:

receiving, by a computing device communicatively coupled to the telecommunication network information related to at least a service provided over the telecommunication network to the at least a user device;

detecting from the information at least a network element (NE) of the telecommunication network, the NE having supplied the at least a service; and

determining by the computing device, related to the detection, a telecommunication network service topology of the at least a user device, the topology comprising the at least a user device and the at least a NE.

32. The CPP of claim 31, wherein the telecommunication network service topology is further determined related to at least another user device.

33. The CPP of claim 32, wherein the telecommunication network service topology comprises a first NE providing the at least a service to the at least a user device, and a second NE providing the at least a service to the at least another user device.

34. The CPP of claim 31, wherein the at least a service comprises at least one of:

voice call, data, multimedia service (MMS) or short message service (SMS).

35. The CPP of claim 31, wherein the method further comprises:

determining a secondary data service, delivered over the at least a service.

36. The CPP of claim 35, wherein the secondary data service comprises a multi-layer data service.

37. The CPP of claim 35, wherein the secondary data service comprises one of:

instant messaging (IM), voice over internet protocol (VoIP), Web browsing, Social network activity, audio content, video content, gaming content, application-specific content, or email.

38. The computerized method of claim 31, wherein the telecommunication network service topology is determined related to a plurality of user devices.

39. The computerized method of claim 31, wherein the telecommunication network service topology is determined related to a plurality of services.

40. The CPP of claim 31, wherein the method further comprises:

receiving through the telecommunication network at least a failure notification;

determining, related to the telecommunication network service topology and the at least a failure notification, an impact on the at least a service.

41. The CPP of claim 40, wherein the method further comprises:

sending a service notification related to the determined impact.

42. The CPP of claim 40, wherein the impact is one of:

a full loss of a service, a partial loss of a service, a full loss of a service to a plurality of users, or a partial loss of a service to a plurality of users.

43. The CPP of claim 40, wherein the at least a failure notification is a simulated notification.