USER EXPERIENCE AS A SERVICE

• US 20160321034A1
• Filed: 12/16/2015
• Published: 11/03/2016
• Est. Priority Date: 05/01/2015
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Franc, Anamarie Huerta, Kavaler, Adi, Yen, Samuel J.
• Application Number:
  US14/971,388
• Publication Number:
  US 20160321034A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 8/20 Software design
• CPC Class Codes: G06F 9/4451 User profiles; Roaming
• CPC Class Codes: G06F 9/453 Help systems

Abstract

A method, a system, and a computer readable storage medium for configuring a design platform to maximize a design experience and the needs of the designer while addressing a business concern. The configuration is further adjusted as necessary to account for changes based on the needs of the user, changes in a design experience level of the user, and changes in the business concern. The dynamically adapting design platform provides a streamlined user experience that addresses business concerns of the user while maintaining efficient design and a scalable and iterative approach. To provide functionality that maximizes the experience of the designer different tools are implemented in a cloud computing environment that encourage community and collaboration, integrated prototyping tools, and virtual design up skilling.

Claims

1. A system for configuring a design platform to assist an end user in a design process, the system comprising:

at least one server having a processing device, the processing device;

querying the end user for end user information;

querying the end user for at least one solution area relating to a business concern of the end user;

querying the end user for additional information regarding at least one configuration preference for the design platform;

retrieving information from at least one additional server data related to at least one of;

the queried end user information,

the queried solution areas, and

the queried additional information regarding configuration preferences; and

generating, on a networked client device, the design platform according to the retrieved information.

2. The system as recited in claim 1, the system further comprising:

the processing device;

collecting at least one configuration preference related to;

i) applications available on the design platform,

ii) priority for participation in at least two environments available on the design platform,

iii) content available on the design platform, and

iv) scope of tasks available on the design platform.

3. The system as recited in claim 1, the system further comprising:

the processing device;

determining, from the retrieved information related to the queried additional information, whether at least one of;

i) the end user has indicated a change in the additional information regarding at least one configuration preference, and

ii) the end user has engaged in a predetermined event.

4. The system as recited in claim 3, wherein the predetermined event is one of:

obtaining a badge, completion of an online course demonstrating an understanding of an application or a programming language, and generating an artifact.

5. The system as recited in claim 1, the system further comprising:

the processing device;

hosting, on the generated design platform, at least one end user design wizard that guides the end user through a portion of the design process by;

prompting the user to enter a variety of criteria related to the portion of the design process, and

generating an artifact for the portion of the design process.

6. The system as recited in claim 5, wherein the at least one end user design wizard is a persona creation tool,

wherein the persona creation tool prompts the user to enter the variety of criteria for a persona including:

i) a name for the persona, ii) a photograph for the persona, iii) profile information for the persona, iv) personality information for the persona, v) task information for the persona, vi) pain points for the persona, and vii) needs for the persona, and

wherein the persona creation tool generates after one of any or all of (i) to (vii), as the artifact, a persona display.

7. The system as recited in claim 1, the system further comprising:

the processing device;

collecting from the end user information log on credentials;

determining, based on the log on credentials, whether a desired design platform is a public design platform or a private design platform; and

responsive to the desired design platform being a private design platform, authenticating the log on credentials before generating the design platform.

8. A method for configuring a design platform to assist an end user in a design process, the method comprising:

querying the end user for end user information;

querying the end user for at least one solution area relating to a business concern of the end user;

querying the end user for additional information regarding at least one configuration preference for the design platform; and

generating the design platform according to at least one response from the query for the at least one solution area and the query for additional information.

9. The method as recited in claim 8, the method further comprising:

determining whether at least one of;

i) the end user has indicated a change in additional information regarding at least one configuration preference, and

ii) the end user has engaged in a predetermined event.

10. The method as recited in claim 8, the querying the additional information further comprising:

collecting at least one configuration preference related to;

i) applications available on the design platform, ii) priority for participation in at least two environments available on the design platform, iii) content available on the design platform, and iv) scope of tasks available on the design platform.

11. The method as recited in claim 8, the method further comprising:

collecting from the end user information log on credentials;

determining, based on the log on credentials, whether a desired design platform is a public design platform or a private design platform; and

responsive to the desired design platform being a private design platform, authenticating the log on credentials before generating the design platform.

12. The method as recited in claim 9, wherein:

the predetermined event is one of;

obtaining a badge, completion of an online course demonstrating an understanding of an application or a programming language, and generating an artifact.

13. The method as recited in claim 8, further comprising:

hosting, on the generated design platform, at least one end user design wizard that guides the end user through a portion of the design process by;

prompting the user to enter a variety of criteria related to the portion of the design process, and

generating an artifact for the portion of the design process.

14. The method as recited in claim 13, wherein the at least one end user design wizard is a persona creation tool,

wherein the persona creation tool prompts the user to enter the variety of criteria for a persona including:

i) a name for the persona, ii) a photograph for the persona, iii) profile information for the persona, iv) personality information for the persona, v) task information for the persona, vi) pain points for the persona, and vii) needs for the persona, and

wherein the persona creation tool generates after one of any or all of (i) to (vii), as the artifact, a persona display.

15. A non-transitory computer readable storage device storing program instructions that, when executed, cause a processing device to perform a method for configuring a design platform to assist an end user in a design process, the method comprising:

querying the end user for end user information;

querying the end user for at least one solution area relating to a business concern of the end user;

querying the end user for additional information regarding at least one configuration preference for the design platform;

generating the design platform according to at least one response from the query for the at least one solution area and the query for additional information; and

hosting, on the generated design platform, at least one end user design wizard that guides the end user through a portion of the design process by;

prompting the user to enter a variety of criteria related to the portion of the design process, and

generating an artifact for the portion of the design process.

16. The non-transitory computer readable storage device as recited in claim 15, wherein:

the at least one end user design wizard is a persona creation tool,

the persona creation tool prompts the user to enter the variety of criteria for a persona including;

i) a name for the persona, ii) a photograph for the persona, iii) profile information for the persona, iv) personality information for the persona, v) task information for the persona, vi) pain points for the persona, and vii) needs for the persona, and

the persona creation tool generates after one of any or all of (i) to (vii), as the artifact, a persona display.

17. The non-transitory computer readable storage device as recited in claim 15, the method further comprising:

collecting at least one configuration preference related to;

i) applications available on the design platform, ii) priority for participation in at least two environments available on the design platform, iii) content available on the design platform, and iv) scope of tasks available on the design platform.

18. The non-transitory computer readable storage device as recited in claim 15, the method further comprising:

determining, from the retrieved information related to the queried additional information, whether at least one of;

i) the end user has indicated a change in the additional information regarding at least one configuration preference, and

ii) the end user has engaged in a predetermined event.

19. The non-transitory computer readable storage device as recited in claim 18, wherein the predetermined event is one of:

obtaining a badge, completion of an online course demonstrating an understanding of an application or a programming language, and generating an artifact.

20. The non-transitory computer readable storage device as recited in claim 15, the method further comprising:

collecting from the end user information log on credentials;

determining, based on the log on credentials, whether a desired design platform is a public design platform or a private design platform; and

responsive to the desired design platform being a private design platform, authenticating the log on credentials before generating the design platform.