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REPLY EMAIL CLARIFICATION

  • US 20160337297A1
  • Filed: 07/26/2016
  • Published: 11/17/2016
  • Est. Priority Date: 08/25/2010
  • Status: Abandoned Application
First Claim
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1. A method comprising:

  • generating, by a computer processor of a computing device in response to a command and reply data from a user, a reply email associated with an email comprising first data, said reply email comprising said reply data and said first data;

    identifying from a body and a subject section of a recent history section of said reply email, by said computer processor in response to said enabling, a first group of sentences comprising every sentence from said first data within said recent history section of said reply email;

    identifying from a body and a subject section of a reply section the reply email, by said computer processor in response to said enabling, a second group of sentences comprising every sentence from said reply data of said reply email;

    validating, by said computer processor, said first group of sentences with respect to said second group of sentences via a phrase percentage matching method;

    determining, by said computer processor based on results of said validating, discrepancies between said first group of sentences with respect to said second group of sentences, wherein said discrepancies comprise subject item text from said email that have not been addressed in said reply emailgenerating, by said computer processor, an alert based interface, presenting said discrepancies;

    presenting, by said computer processor to said user via said alert based interface, an editing option associated with addressing said discrepancies;

    receiving, by said computer processor from said user, a replacement sentence associated with said first group of sentences; and

    generating, by said computer processor, a modified reply email, wherein said generating said modified replay email comprises replacing one of said first group of sentences with said replacement sentence.

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