METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR LINKING CUSTOMER INFORMATION
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Accused Products
Abstract
In a business where a database tracks customers and manages customer accounts, a method and system correctly link accounts with customers. The method entails reading customer information for a first customer and for a second customer, and then utilizing personal identification information obtained from other sources to determine if the first customer is the same as the second customer. If the first customer and the second customer are the same person, the first customer and the second customer are identified as being the same unique person. Accounts associated with the two customers are identified as belonging to the same unique person. Viewed another way, the method and system of the present invention takes an existing database of personal identification information, and cross-references that database against other sources of personal identification information to identify persons who appear to be separate persons, but who are actually one and the same individual.
68 Citations
40 Claims
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1-20. -20. (canceled)
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21. A method of linking data in a computer memory comprising:
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a computing system identifying accounts of a first entity and a second entity in an internal database; the computing system conducting a search of at least one external database to obtain personal identification information associated with the first entity and the second entity; the computing system comparing the accounts of the first and second entities with the personal identification information and determining, based at least in part on the comparing, that the account of the first entity and the account of the second entity actually belong to a single entity; and where it is determined by the computing system that the account of the first entity and the account of the second entity actually belong to a single entity, the computing system linking the account of the first entity with the account of the second entity in the internal database. - View Dependent Claims (22, 23, 24, 25, 26, 27)
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28. An article of manufacture including a non-transitory, computer-readable medium having instructions stored thereon that, in response to execution by a computing system, cause the computing system to carry out operations comprising:
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identifying accounts of a first entity and a second entity in a first database; conducting a search of at least second database to obtain personal identification information associated with the first entity and the second entity; comparing the accounts of the first and second entities with the personal identification information; determining, based at least in part on the comparing, that the account of the first entity and the account of the second entity actually belong to a single entity; and associating the account of the first entity with the account of the second entity in the first database. - View Dependent Claims (29, 30, 31, 32)
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33. A system comprising:
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at least one processor; and a memory having instructions stored thereon that, in response to execution by the at least one processor, cause the system to perform operations comprising; identifying accounts of a first entity and a second entity in an internal database; conducting a search of at least one external database to obtain personal identification information associated with the first entity and the second entity; comparing the accounts of the first and second entities with the personal identification information; determining, based at least in part on the comparing, that the first entity and the second entity are actually a single entity; and associating the account of the first entity with the account of the second entity in the internal database. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40)
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Specification