System and Method for Obtaining Authorization
First Claim
1. A system for obtaining a signature, said system comprising:
- a customer located on a first device;
an agent located on a second device, wherein said first device and said second device are remote;
an authorization hub;
wherein a message is provided to said customer at said first device requesting authorization;
wherein said customer provides a signature on said first device to said authorization hub, wherein said signature further comprises an authenticity identifier collected from said first device;
wherein said agent is notified when said digital signature has been received by the authorization hub.
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Accused Products
Abstract
A system and method for obtaining real-time authorization. The system includes a customer located on a first device. An agent is located on a second device which is remote from the first device. An authorization hub connects the first device with the second device. A customer is provided with a message requesting authorization in the form of a signature. The customer provides the signature on the first device. Along with the signature, an authenticity identifier is collected from the first device. Thereafter, the agent is notified that the signature has been received by the authorization hub. In some examples, the agent can view the customer providing the signature in real-time.
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Citations
20 Claims
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1. A system for obtaining a signature, said system comprising:
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a customer located on a first device; an agent located on a second device, wherein said first device and said second device are remote; an authorization hub; wherein a message is provided to said customer at said first device requesting authorization; wherein said customer provides a signature on said first device to said authorization hub, wherein said signature further comprises an authenticity identifier collected from said first device; wherein said agent is notified when said digital signature has been received by the authorization hub. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for obtaining real-time authorization from a customer located on a first device viewable by an agent located on a second device, wherein the first and second devices are communicating via an authorization hub, said method comprising:
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a) presenting a request for signature to a customer located on a first device; b) providing a window in which an agent located on a second device can view the signature created by the customer; c) receiving the signature provided by the customer. - View Dependent Claims (12, 13, 14, 16, 17, 18, 19, 20)
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Specification