Enhanced Gateway Safety System

• US 20160345153A1
• Filed: 05/20/2016
• Published: 11/24/2016
• Est. Priority Date: 05/21/2015
• Status: Active Grant

• Current Assignee: Strax Technologies LLC (STRAX Intelligence Group LLC)
• Original Assignee: Groupcare Technologies, LLC
• Inventors: Margetta, Thomas J., Orzel, Russell, Adams, Scott H.
• Granted Patent: US 9,918,210 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/06 Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A method comprising receiving non-voice information concerning an emergency event captured by at least one electronic device; selecting a responding agency to receive the non-voice information, based on at least one of a unique identifier and location information; and directing the non-voice information to the selected agency, via a broadband internet connection, to provide enhanced situational awareness regarding the emergency event to a responding agent at the selected agency. A method comprising receiving non-voice information concerning an emergency event; selecting a responding agency to which to direct the non-voice information; processing the non-voice information to be compatible with at least one of an intake or dispatch system utilized by the selected agency; and directing the processed non-voice information to the selected agency, via a broadband internet connection, to provide enhanced situational awareness regarding the emergency event to a responding agent at the selected agency.

Claims

1. A non-transitory computer-readable medium storing instructions that, when executed on a computing device, cause the computing device to perform a method for communicating non-voice information to an agency, the method comprising:

receiving, from a third-party system including at least one electronic device, non-voice information concerning an emergency event captured by the at least one electronic device;

selecting a responding agency to receive the non-voice information, based on at least one of the following;

a unique identifier of an agency pre-designated provided by the third-party system for responding to the emergency event, and

information concerning a location of the at least one electronic device provided by the third-party system; and

directing the non-voice information to the selected agency, via a broadband internet connection, to provide enhanced situational awareness regarding the emergency event to a responding agent at the selected agency.

2. A non-transitory computer-readable medium as set forth in claim 1, wherein the information concerning a location of the electronic device includes at least one of latitude/longitude coordinates of the electronic device, a physical address at which the electronic device is located, and a location of the electronic device within a building or relative to one or more recognizable landmarks or objects.

3. A non-transitory computer-readable medium as set forth in claim 1, wherein non-voice information concerning the emergency event includes at least one of audio/visual content, text content, inertial sensor readings, vital sign readings, and environmental sensor readings.

4. A non-transitory computer-readable medium as set forth in claim 1, wherein the electronic device includes at least one of a camera, a microphone, a GNSS/GPS module, an inertial sensor, a vital sign sensor, and an environmental sensor.

5. A non-transitory computer-readable medium as set forth in claim 1, wherein the electronic device is a mobile device selected from a group consisting of a smart phone, a tablet, laptop computer, a wearable device, or a remotely-piloted device.

6. A non-transitory computer-readable medium as set forth in claim 1, wherein the electronic device is an Internet-of-Things connected device.

7. A non-transitory computer-readable medium as set forth in claim 1, wherein the broadband internet connection is independent of traditional voice telephony infrastructure used for voice calls to the selected agency.

8. A non-transitory computer-readable medium as set forth in claim 1, further including at least one of:

normalizing a format of the non-voice information into a predetermined format supported by the selected agency, and

converting a message protocol used to transmit the non-voice information into a predetermined message protocol supported by the selected agency.

9. A non-transitory computer-readable medium as set forth in claim 1, further including generating a user interface for presenting the non-voice information to the responding agent at the agency.

10. A non-transitory computer-readable medium as set forth in claim 9, wherein the user interface is configured to receive input from the agent for sending at least one of electronic communications to the electronic device, requests for information from the electronic device, and commands for controlling the electronic device.

11. A non-transitory computer-readable medium storing instructions that, when executed on a computing device, cause the computing device to perform a method for communicating non-voice information to an agency, the method comprising:

receiving, from a third-party system including at least one electronic device, non-voice information concerning an emergency event, at least some of the non-voice information being captured by the at least one electronic device;

selecting a responding agency to which to direct the non-voice information;

processing the non-voice information to be compatible with at least one of an intake or dispatch system utilized by the selected agency; and

directing the processed non-voice information to the selected agency, via a broadband internet connection, to provide enhanced situational awareness regarding the emergency event to a responding agent at the selected agency.

12. A non-transitory computer-readable medium as set forth in claim 11, wherein non-voice information concerning the emergency event includes at least one of audio/visual content, text content, inertial sensor readings, vital sign readings, and environmental sensor readings.

13. A non-transitory computer-readable medium as set forth in claim 11, wherein the electronic device includes at least one of a camera, a microphone, a GNSS/GPS module, an inertial sensor, a vital sign sensor, and an environmental sensor.

14. A non-transitory computer-readable medium as set forth in claim 11, wherein the electronic device is a mobile device selected from a group consisting of a smart phone, a tablet, laptop computer, a wearable device, or a remotely-piloted device.

15. A non-transitory computer-readable medium as set forth in claim 11, wherein the electronic device is an Internet-of-Things connected device.

16. A non-transitory computer-readable medium as set forth in claim 11, wherein the step of selecting is based at least in part on one of the following:

a unique identifier of an agency pre-designated provided by the third-party system for responding to the emergency event, and

information concerning a location of the at least one electronic device provided by the third-party system.

17. A non-transitory computer-readable medium as set forth in claim 16, wherein the information concerning a location of the electronic device includes at least one of latitude/longitude coordinates of the electronic device, a physical address at which the electronic device is located, and a location of the electronic device relative within a building or relative to one or more recognizable landmarks or objects.

18. A non-transitory computer-readable medium as set forth in claim 11, wherein the broadband internet connection is independent of traditional voice telephony infrastructure used for voice calls to the selected agency.

19. A non-transitory computer-readable medium as set forth in claim 11, further including generating a user interface for presenting the non-voice information to the responding agent at the agency.

20. A non-transitory computer-readable medium as set forth in claim 19, wherein the user interface is configured to receive input from the agent for sending at least one of electronic communications to the electronic device, requests for information from the electronic device, and commands for controlling the electronic device.