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ASSISTED SHOPPING

  • US 20160350825A1
  • Filed: 08/15/2016
  • Published: 12/01/2016
  • Est. Priority Date: 06/29/2011
  • Status: Active Grant
First Claim
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1. A non-transitory computer-readable medium having a computer-executable program stored thereon that, when executed by a computing device, configures the computing device to perform operations comprising:

  • receiving an input from a client device;

    obtaining location information from a positioning system associated with the client device;

    performing a search query that is based at least upon the input;

    generating a refined search query that is based at least upon the search query, the refined search query selected by a customer service agent and obtained from the customer service agent via a customer service agent user interface, the refined search query further being different from the search query; and

    transmitting at least one search result based at least upon the refined search query and the location information to the client device in response to a selection of the at least one search result by the customer service agent via the customer service agent user interface.

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