ONLINE REPUTATION MONITORING AND INTELLIGENCE GATHERING
First Claim
1. A computer-implemented method for automated online reputation monitoring and intelligence gathering, comprising executing on a processor the steps of:
- receiving a set of keywords and phrases submitted by an end user from a user device, the user device networked with a sever with the processor executing the method;
monitoring or searching one or more non-proprietary online sources, data sources, websites, and social networks with the set of keywords and phrases to obtain information related to the end user;
aggregating the information from the one or more non-proprietary websites and the one or more social networks;
storing the aggregated information in a database;
notifying the end user with an alert when information meeting a set of criteria based on said set of keywords and phrases is found;
receiving a request from the end user to fix their online reputation in response to the alert; and
sending the request to an administrator or support personnel to fix the online reputation of the end user.
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Accused Products
Abstract
A system and method is provided for an automated online reputation monitoring and intelligence gathering solution that also provides services that manage a reputation once content damaging to the reputation has been identified. Functions and services of the automated online reputation monitoring and intelligence gathering solution include the aggregation of information from non-proprietary websites and social networks, the ability to contact support for assistance with reputation management, the ability to submit requests to fix online reputation, and the delivery of alerts directly to a user device.
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Citations
20 Claims
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1. A computer-implemented method for automated online reputation monitoring and intelligence gathering, comprising executing on a processor the steps of:
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receiving a set of keywords and phrases submitted by an end user from a user device, the user device networked with a sever with the processor executing the method; monitoring or searching one or more non-proprietary online sources, data sources, websites, and social networks with the set of keywords and phrases to obtain information related to the end user; aggregating the information from the one or more non-proprietary websites and the one or more social networks; storing the aggregated information in a database; notifying the end user with an alert when information meeting a set of criteria based on said set of keywords and phrases is found; receiving a request from the end user to fix their online reputation in response to the alert; and sending the request to an administrator or support personnel to fix the online reputation of the end user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A non-transitory computer readable medium for implementing automated online reputation monitoring and an intelligence gathering application, comprising instructions stored thereon, that when executed on a processor, perform the steps of:
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providing an application (app) for an end user device with a graphical user interface (GUI) from a platform; receiving a set of keywords and phrases submitted by the end user via the GUI on the end user device, the user device networked with a sever with the processor executing the method; monitoring or searching one or more non-proprietary online sources, data sources, websites, and social networks with the set of keywords and phrases to obtain information related to the end user; aggregating the information from the one or more non-proprietary websites and the one or more social networks; storing the aggregated information in a database; notifying the end user with an alert when information meeting a set of criteria based on said set of keywords and phrases is found; receiving a request from the end user to fix their online reputation in response to the alert; and sending the request to an administrator or support personnel to fix the online reputation of the end user. - View Dependent Claims (15, 16, 17, 18, 19)
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20. A system for implementing automated online reputation monitoring and intelligence gathering, said system comprising:
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a computer server networked to one or more end user devices, where said computer server is configured to run a non-transitory computer readable medium stored in a memory system, comprising instructions stored thereon for online reputation monitoring and intelligence gathering, that when executed on a processor, perform the steps of; receiving a set of keywords and phrases submitted by an end user from a user device; monitoring or searching one or more non-proprietary online sources, data sources, websites, and social networks with the set of keywords and phrases to obtain information related to the end user; aggregating the information from the one or more non-proprietary websites and the one or more social networks; storing the aggregated information in a database; notifying the end user with an alert when information meeting a set of criteria based on said set of keywords and phrases is found; receiving a request from the end user to fix their online reputation in response to the alert; and sending the request to an administrator or support personnel to fix the online reputation of the end user.
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Specification